If you were talking to someone whose organization is considering Malwarebytes, what would you say?
How would you rate it and why? Any other tips or advice?
We've never resold Malwarebytes. We've just worked with customers that had already begun using it. This is one of the best solutions for ransomware. It deploys as one would expect, and it manages as one would hope. It's perfectly fine for small to mid-tier organizations and I would say that it works as advertised. I'd give them an eight out of ten. Sophos Intercept X is probably technologically more rigorous and it has some technical advantages for Sophos users in that that it can integrate with the firewalls and have incident response capabilities. However, Malwarebytes is perfectly fine on its own.
I have a lot of baggage with this product because of problems I have with the customers, the implementation, the configuration, the settings — it is very, very troublesome. There are various players on the course now. Some solutions may perform better. I have had a bad experience with Malwarebyte in general. There are a lot of issues I have caught. I wrote these issues down to compile them and then I sent the information to Malwarebyte. Over some time, there was no improvement from the research and development or technical support from this vendor. I have only a few words about this product: It is not good yet. But they have also show almost no interest in improving it. The proxy setting is a very nice feature. But, with that, you can not remove the proxy settings for the clients who are going out of the office for travel. You have to go to each laptop and write a manual cmd (command line) script to remove the proxy settings. It should not be done this way. It is just another example. On a scale from one to ten with one being the worst and ten being the best, I would rate this product as a one-and-a-half. It is one of the worst products which I have ever used. If I have to choose a whole number it does not round up, it will round down to a one.
The product is a client on my system at the moment. I think it gets a lot of its information, its virus signatures, things like that, from a cloud service. I can see that it takes a second to download new virus signatures and things. It's obviously getting its information from their website, so the real intelligence is based remotely. I would very highly recommend this product and would rate it an eight out of 10.
This is a good solution.
Trial it and see if it works in your enterprise and, if so, then acquire it. Having said that, I don't think it has had much impact on our security maturity. I would rate Malwarebytes at seven out of ten because it is effective but not always easy to deploy.
Try it. You will love it because it does what it advertises.
I would rate the product as a nine out of ten.