If you were talking to someone whose organization is considering ManageEngine Log360, what would you say?
How would you rate it and why? Any other tips or advice?
Overall, on a scale from one to ten, I would give ManageEngine a rating of eight. It gives me a lot of information. Without the webinars, I'd give it a seven. If they improved their alerting capabilities, I'd give them a higher rating. For example, "Click here to drive down, and here are the recommended steps for evaluating this alert." If it did that, I would give it a rating of ten. That's really the thing that they need. They need to drive their traffic on their platform as opposed to you having to guess where to go.
I am a part-time partner and I am a unique distributor. We're using the corporate version of the solution. It's the biggest version you can get. I'd rate the solution nine out of ten. I'm waiting on a new feature they promised us int he third quarter. Other than that, the solution has worked quite well for me and offers almost everything I need.
I purchased the Bulk Package which included the Log360 application. My advice would be to read the setup manual first and contact ManageEngine to assist you with any questions. When we performed a test setup, we had some unknowns so we contacted ManageEngine. They got back to us with some advice on how to approach the issues. We were able to solve the issues on our end. I would rate this solution an eight out of ten.
I would recommend this solution to others. I have a friend who has installed it. I would rate this solution a ten out of ten, it's a very good application.
The advice I'd give is that if you want to enjoy the solution to the optimal level is to make sure that the credentials are correct and not that you give the credential an expired password. In that regard, if you've on-boarded one or two devices with expired passwords, the application would not be able to approve them because it's not a tool to get information like that. It's a very nice solution and the graphics interface speaks a lot to that. The different graphs for marks that you can use with color to make sure that you have what you want. You can convert right from the interface and you can choose the kind of report you want. Do you want it to be in PDF? Do you want to get it as CSV? It's pretty nice. Then the other area that I want us to look at is if you are trying to get a certificate. There was a time we were trying to get the certificate and you had to go to the application to get it. Then you put it in and send that format to your certificate authority. Then bring it back or plug it in. But we didn't find it very straightforward. I would rate it a nine out of ten.
What do you like most about ManageEngine Log360?
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