What advice do you have for others considering ManageEngine OpManager?
Thanks for sharing your thoughts with the community!
We use the on-premises deployment model. I'd recommend the solution. I'd rate it eight out of ten.
We use the on-premises deployment model. In terms of advice I'd give to others, I'd say they have to create proper maps and ensure proper connectivity. They have to map the switch ports properly so that they will know exactly which port is down and which devices will be affected. They also have to evaluate the utilization and properly set the thresholds, otherwise, they will be getting a lot of notifications. I'd rate the solution seven out of ten.
I would rate this solution a nine out of ten.
It's a very good tool and I would definitely recommend it to someone considering it. I would rate it an eight out of ten. Not a ten because there is room for improvement and because it needs storage.
We are using another product from the same vendor that's called Device Control. This product is for working on remote sites, and it is necessary because OpManager cannot fulfill our requirements. In Device Control you have the ability to troubleshoot, remote control, and you have inventory management. For anybody who is researching this type of solution, I would suggest doing a POC to see if this solution will satisfy your goals and requirements in your environment. This will help you with your selection. I would rate this solution an eight out of ten.
We use the on-premises deployment model. I would recommend the solution. I'd rate it nine out of ten.
I would rate the product an eight out of ten. The reason for that is that it is an exceptional value for the money. It may not be the absolute best, but it is certainly better than most solutions and the price differential is significant. It is a good idea to get both the application monitoring package and the Ops Manager. They compliment each other, so I would suggest buying both. With regards to the implementation, I would suggest making use of an implementer even though it is an easy system to implement. An implementer will have the experience to do the implementation according to standards and proper architecture. This will save you from errors, speed the implementation, and keep you from wasting time doing things over again. We did the original implementation ourselves and then we had to re-build and do things all over again because we didn't have the knowledge of the package. It did work eventually, but it would have worked much more efficiently if done correctly the first time.
It would be a 10 out of 10 if they had artificial intelligence features such that, besides monitoring and sending alerts, it would solve the problems in specific nodes that are causing issues. It would be great if we had that. Download a testing license and try it for 30 days. It's worthwhile to have the tool in your local environment. Also, try to find a local partner that can help you with the initial set up.