2019-11-21T07:12:00Z

What advice do you have for others considering ManageEngine SupportCenter Plus?


If you were talking to someone whose organization is considering ManageEngine SupportCenter Plus, what would you say?

How would you rate it and why? Any other tips or advice?

Guest
33 Answers

author avatar
Top 10Real User

I would rate ManageEngine SupportCenter Plus an eight out of ten. I would recommend this product very highly.

2020-02-18T07:41:00Z
author avatar
Top 10Real User

Know what you were want to do with it. ManageEngine has two or three solutions similar to SupportCenter. Therefore you must know your workflows and what you want to achieve. That's the most important advice I would give to someone considering this solution. I would rate it an eight out of ten. An eight because there is always room for improvement. In the next release, I would like to see more templates so customers who don't have the money to go to a consultant can start utilizing it immediately. They should have more templates and more ready-made situations that can be deployed immediately.

2020-02-09T12:24:00Z
author avatar
Top 10Real User

I would rate this solution an eight out of ten.

2019-11-21T07:12:00Z
Find out what your peers are saying about ManageEngine, ServiceNow, Ivanti and others in Help Desk Software. Updated: October 2020.
442,517 professionals have used our research since 2012.