I would recommend using the product. Metallic is a very interesting product. My company also integrates Acronis and VM in some of our projects, but Metallic is one of the best products for cloud and SaaS. It has many functionalities and is simple to integrate. For me, it's a ten. I haven't found any other product with so many functionalities that is also easy to integrate. It's not just good for my business, but it also gives me peace of mind and allows me to sleep soundly at night.
Director of Information Technology at a construction company with 501-1,000 employees
Real User
Top 20
2022-06-02T11:52:00Z
Jun 2, 2022
Use their professional services for the implementation. That was very helpful because whenever you're configuring anything that works in Azure, or AWS for that matter, there are complexities. The professional services walk you right through that so you don't stumble. After that, it's very simple to use. The solution is definitely appropriate for an enterprise-level environment. The performance for both backup and recovery, in an enterprise, is very good. When we signed up for it, it was a Microsoft Azure-based storage solution and Commvault has its relationship with Microsoft. We're just leveraging what Commvault offers, so there's not really any flexibility, but that's okay with us. We just subscribe to the service and it does what we need it to do. We didn't need storage flexibility or anything like that. We just needed what the solution had to offer. What I've learned from using Metallic is "keep it simple." We use a very simple approach to back up everything and it works just fine.
Close your eyes and just go for it. it just works. I would highly recommend it. I would rate the solution as 10 out of 10. I love criticising companies to find some fault or try to break the solution. That is what I was trying to do during testing. However, I couldn't pick up anything apart from reporting, where there is room for improvement. I am sure they can come up with something better for the reporting.
Definitely take advantage of the support team in your initial rollout because Commvault is not a follow the bouncy ball type of solution. It is definitely granular, configurable, and scalable. With the initial deployment, it is important to get that right because everything is going to start working off of that initial deployment. It is a good idea to take advantage of their support tier in that initial deployment and not try to set it up 100% on your own. I did, and It worked. However, once we got a hold of the engineers for the production rollout, they started answering some of my questions. If I would have known the answers that they gave me back when I rolled it out, the rollout would have been much easier and not as hard as it was. It could have been even better. Get a little knowledge from these guys. Have them help you roll it out. It takes half an hour. That is all it took us. We had the engineer on the phone for half an hour. He had us setup and backups going, with the vision that Metallic was built for, not the vision that I had thought it was for. My biggest recommendation is to take advantage of their support during the initial deployment. From there, you can be as creative as you want. It is always good to get that help in the beginning. There have been discussions about doing the solution’s Endpoint Backup & Recovery. It really just comes down to the fact that we would need more push from the business. Right now, the business understands that most of their data is stored in the cloud as-is. So, backing up into a computer is not necessary, as the data that they are putting on that computer is in the cloud. I don't see us using it any time soon. Right now, Metallic is used a lot. For the most part, it is now the entire backup of our 400-plus servers. It will be used even more with the 365 implementation, Active Directory backup implementation, and disaster recovery. One of the good things about going to Metallic in this cloud solution, where all of my servers now live in the cloud, is I have a DR solution now, as opposed to having to move it down to another place or building in Las Vegas. Now that we are central with our backups to the cloud, we can focus on a DR solution. It definitely is very important to our infrastructure. As a server team, backups are number one. Metallic has now become one of our fallbacks on solutions for all kinds of stuff. Spend it if you got it. The biggest lesson that I learned from using Metallic is sometimes going with cheaper isn't always better. That is why we left Metallic. While Metallic might be a little more expensive than Quest or MABS, with that extra dollar you are paying, you are going to get your money's worth. I would rate them as 10 out of 10. I can't really complain. Right now, they look like a knight in shining armor. What do you normally do with a knight in shining armor? You put a medal on him.
Take your time to run the trial and understand what you're getting yourself into. The move from on-premise to a cloud solution is definitely a change. Be patient with the process and open to understanding the SaaS solution.
I would highly recommend it. The biggest lesson I've learned from using it is that when I expand, I'm going to need an IT consultant to assist, so that I don't have to spend the time doing it. I will want someone who can deal with the issues efficiently. With the caveat that I haven't needed a backup yet, since nothing catastrophic has happened, I would rate Metallic and their team as a 10. I can only assume and hope that if, God forbid, something were to happen and I were to need the backup, it would be as good as the service has been so far.
It's simple and it has very low-to-no impact on endpoints. It runs in the background and has some really cool features for the end-users to use on the computer, if they want to look at their backups, do restores, or to find their computer location. But it is very simple and basic for non-technical people to use. I like the interface, how it works, and being able to get daily reports of any failures or anything that happens is very useful. I would rate it a 10 out of 10. I haven't come across anything that's better.
They do a fantastic job with their documentation, so you can follow their documentation and implement it. I would rate it an eight out of ten. We can't compare it against another staff solution that we're using. So for now it works for us, we're not seeing any issues, and it's better than what we used on-prem.
System Administrator at a transportation company with 51-200 employees
Real User
2020-02-16T08:27:00Z
Feb 16, 2020
The biggest lesson I've learned is to remind people that they still need to back up Office 365 emails. Just because it's not on their premises, they should still back it up. Commvault gives you a fantastic 45-day trial. It's worth trying it. They have a really good, long trial period. They will answer any questions you have during that process. I know a lot of people say, "Just try the product." With this one, try the product and you'll see the ease of use. For deployment and maintenance of the solution, for our size of company, it's just one person, a system administrator who does overall operations support.
Commvault Cloud is the ultimate cyber resilience platform built to meet the demands of the hybrid enterprise. Beyond its core functionality of data backup and recovery across diverse workloads, including applications, databases, virtual machines, and files, Commvault Cloud stands out as a robust defense against ransomware. Going beyond backup, the platform integrates advanced data security features such as encryption, access control, and threat detection, safeguarding against unauthorized...
I rate Metallic eight out of 10. I recommend using the console instead of the web interface. It's much easier to use.
It supports SharePoint Online, OneDrive, and other services. Overall, I rate the solution a seven out of ten.
I would recommend using the product. Metallic is a very interesting product. My company also integrates Acronis and VM in some of our projects, but Metallic is one of the best products for cloud and SaaS. It has many functionalities and is simple to integrate. For me, it's a ten. I haven't found any other product with so many functionalities that is also easy to integrate. It's not just good for my business, but it also gives me peace of mind and allows me to sleep soundly at night.
I rate the solution a nine out of ten.
Use their professional services for the implementation. That was very helpful because whenever you're configuring anything that works in Azure, or AWS for that matter, there are complexities. The professional services walk you right through that so you don't stumble. After that, it's very simple to use. The solution is definitely appropriate for an enterprise-level environment. The performance for both backup and recovery, in an enterprise, is very good. When we signed up for it, it was a Microsoft Azure-based storage solution and Commvault has its relationship with Microsoft. We're just leveraging what Commvault offers, so there's not really any flexibility, but that's okay with us. We just subscribe to the service and it does what we need it to do. We didn't need storage flexibility or anything like that. We just needed what the solution had to offer. What I've learned from using Metallic is "keep it simple." We use a very simple approach to back up everything and it works just fine.
I rate Metallic an eight out of ten. I have not used the solution enough to give it a higher rating.
Close your eyes and just go for it. it just works. I would highly recommend it. I would rate the solution as 10 out of 10. I love criticising companies to find some fault or try to break the solution. That is what I was trying to do during testing. However, I couldn't pick up anything apart from reporting, where there is room for improvement. I am sure they can come up with something better for the reporting.
Definitely take advantage of the support team in your initial rollout because Commvault is not a follow the bouncy ball type of solution. It is definitely granular, configurable, and scalable. With the initial deployment, it is important to get that right because everything is going to start working off of that initial deployment. It is a good idea to take advantage of their support tier in that initial deployment and not try to set it up 100% on your own. I did, and It worked. However, once we got a hold of the engineers for the production rollout, they started answering some of my questions. If I would have known the answers that they gave me back when I rolled it out, the rollout would have been much easier and not as hard as it was. It could have been even better. Get a little knowledge from these guys. Have them help you roll it out. It takes half an hour. That is all it took us. We had the engineer on the phone for half an hour. He had us setup and backups going, with the vision that Metallic was built for, not the vision that I had thought it was for. My biggest recommendation is to take advantage of their support during the initial deployment. From there, you can be as creative as you want. It is always good to get that help in the beginning. There have been discussions about doing the solution’s Endpoint Backup & Recovery. It really just comes down to the fact that we would need more push from the business. Right now, the business understands that most of their data is stored in the cloud as-is. So, backing up into a computer is not necessary, as the data that they are putting on that computer is in the cloud. I don't see us using it any time soon. Right now, Metallic is used a lot. For the most part, it is now the entire backup of our 400-plus servers. It will be used even more with the 365 implementation, Active Directory backup implementation, and disaster recovery. One of the good things about going to Metallic in this cloud solution, where all of my servers now live in the cloud, is I have a DR solution now, as opposed to having to move it down to another place or building in Las Vegas. Now that we are central with our backups to the cloud, we can focus on a DR solution. It definitely is very important to our infrastructure. As a server team, backups are number one. Metallic has now become one of our fallbacks on solutions for all kinds of stuff. Spend it if you got it. The biggest lesson that I learned from using Metallic is sometimes going with cheaper isn't always better. That is why we left Metallic. While Metallic might be a little more expensive than Quest or MABS, with that extra dollar you are paying, you are going to get your money's worth. I would rate them as 10 out of 10. I can't really complain. Right now, they look like a knight in shining armor. What do you normally do with a knight in shining armor? You put a medal on him.
Take your time to run the trial and understand what you're getting yourself into. The move from on-premise to a cloud solution is definitely a change. Be patient with the process and open to understanding the SaaS solution.
I would highly recommend it. The biggest lesson I've learned from using it is that when I expand, I'm going to need an IT consultant to assist, so that I don't have to spend the time doing it. I will want someone who can deal with the issues efficiently. With the caveat that I haven't needed a backup yet, since nothing catastrophic has happened, I would rate Metallic and their team as a 10. I can only assume and hope that if, God forbid, something were to happen and I were to need the backup, it would be as good as the service has been so far.
It's simple and it has very low-to-no impact on endpoints. It runs in the background and has some really cool features for the end-users to use on the computer, if they want to look at their backups, do restores, or to find their computer location. But it is very simple and basic for non-technical people to use. I like the interface, how it works, and being able to get daily reports of any failures or anything that happens is very useful. I would rate it a 10 out of 10. I haven't come across anything that's better.
They do a fantastic job with their documentation, so you can follow their documentation and implement it. I would rate it an eight out of ten. We can't compare it against another staff solution that we're using. So for now it works for us, we're not seeing any issues, and it's better than what we used on-prem.
The biggest lesson I've learned is to remind people that they still need to back up Office 365 emails. Just because it's not on their premises, they should still back it up. Commvault gives you a fantastic 45-day trial. It's worth trying it. They have a really good, long trial period. They will answer any questions you have during that process. I know a lot of people say, "Just try the product." With this one, try the product and you'll see the ease of use. For deployment and maintenance of the solution, for our size of company, it's just one person, a system administrator who does overall operations support.