2018-08-22T06:41:00Z

What advice do you have for others considering Microsoft Intune?

Miriam Tover - PeerSpot reviewer
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47 Answers

VP
MSP
2022-02-16T08:36:26Z
Feb 16, 2022

We have the maximum number of clients using Microsoft Intune. For deployment and maintenance, it depends on the customers and the number of devices they have, and the policies, e.g. they can have one, two, or three resources for deploying and maintaining this solution. I'm recommending Microsoft Intune to people who want to start using it. They can go for it for one reason: the Microsoft ecosystem. My advice to people who are looking into implementing this solution is for them to know first what they want to achieve from it, before they make their decision. My rating for Microsoft Intune is eight out of ten.

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BV
MSP
2022-01-26T04:00:52Z
Jan 26, 2022

I'm a managed service provider. We work with a distributor who's a reseller. We have clients that use this product regularly. I'd advise new users to do their research on Microsoft products and understand what's included and what's not included in the packages they already have. I'd rate the solution at an eight out of ten.

FA
Real User
2022-01-25T09:09:23Z
Jan 25, 2022

I rate Microsoft Intune a nine out of ten.

Lokesh Mansharamani - PeerSpot reviewer
Real User
Top 10
2022-01-20T10:35:06Z
Jan 20, 2022

My advice to anyone considering Intune would be to definitely test it and have devices enrolled at least in a pilot phase. They will get feature compatibility, the policies, and the auto-pilot feature. So, I would recommend to do at least a POC, and then decide. On a scale of one to ten, I can rate Intune an eight.

JH
Real User
2022-01-20T10:35:05Z
Jan 20, 2022

We are Microsoft partners. We are integrating the solution for our clients. I'd recommend the solution to others. With Intune, many companies may already have the product if they are also already using Microsoft. I'd rate the solution at a seven out of ten.

DS
Real User
2022-01-20T10:17:50Z
Jan 20, 2022

I would rate it an eight out of 10.

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TK
Real User
2022-01-12T15:28:00Z
Jan 12, 2022

Potential users should run a proof of concept. This can be done easily because Microsoft is offering a free trial period of one month. I would rate this an eight out of ten.

AO
Real User
2022-01-04T21:10:57Z
Jan 4, 2022

I would advise others to ensure that the technical people are well versatile and trained, especially the technical people that will implement Microsoft Intune. I rate Microsoft Intune a nine out of ten.

SM
Real User
2021-12-30T18:11:47Z
Dec 30, 2021

It meets the basic security needs and management needs for most organizations. It allows you to monitor the security of devices and manage those devices if they're organization-owned. It is fairly easy and straightforward to manage. It is not difficult. Some of the other solutions are a little bit more difficult. I would rate it an eight out of 10. It meets all the basic needs that most organizations will have for device management and device security. I am not sure if it can provide the required level of security for different business scenarios that require additional security, which means you'd have to run two systems in tandem.

MD
Real User
2021-12-21T13:08:00Z
Dec 21, 2021

I would rate it an eight out of ten.

SM
Real User
2021-12-21T10:37:00Z
Dec 21, 2021

I would rate this solution an eight out of ten.

CS
Real User
2021-12-09T23:39:00Z
Dec 9, 2021

The solution is totally cloud-based. I would guess that our entire staff is using the solution, numbering 20,000. My advice to others is that they do their due diligence before going with the solution. But, I would say that it is at the top of the list when it comes to the competition. I believe that it is actually in Gartner's top quadrant at the moment for mobile device management. The solution's integrative abilities are fine. As no solution is perfect, I rate Microsoft Intune as an eight out of ten.

MH
Real User
2021-12-02T12:57:28Z
Dec 2, 2021

It is quite easy to get people who understand the technology. For other platforms, at least in Sweden, there are not so many technicians who understand the technology. I would rate it an eight out of 10.

PA
Real User
2021-11-08T21:21:01Z
Nov 8, 2021

We're just a customer and an end-user. As we are on the cloud version of the solution, we are more or less on the latest version of the solution. The product was chosen for political reasons, as the company is mostly using Microsoft products and also the prices were maybe better than other options. I'd recommend the solution to others. If they are already using Microsoft or 365, it's a good product for companies sot have. I'd rate the solution at an eight out of ten.

HD
MSP
2021-11-07T09:20:00Z
Nov 7, 2021

I would rate this solution as nine out of ten.

MH
MSP
2021-11-05T05:32:20Z
Nov 5, 2021

We are only using Microsoft Intune because it came with our Office 365 license. I rate Microsoft Intune a five out of ten.

MJ
Real User
2021-11-02T18:17:17Z
Nov 2, 2021

I would advise others this solution is easy to implement in the organization. I rate Microsoft Intune an eight out of ten.

TP
Real User
2021-10-12T12:05:37Z
Oct 12, 2021

I would recommend this solution to others. I rate Microsoft Intune an eight out of ten.

VC
Consultant
2021-10-07T10:27:16Z
Oct 7, 2021

I would recommend this solution to others. I rate Microsoft Intune an eight out of ten.

PK
Real User
2021-09-06T13:38:36Z
Sep 6, 2021

Most of the mobile device management tools are giving the same facility. I don't have experience with VMware Workspace ONE, but I have been reading about it. VMware Workspace ONE also gives similar features in a slightly different way, but the objective of all such tools is the same. I would rate Microsoft Intune a five out of 10 because they are still developing it.

JL
Real User
2021-08-27T04:45:00Z
Aug 27, 2021

I would recommend that they check it out thoroughly because things are moving very quickly with Microsoft, and we get better support now, given Australia's a hero country of Microsoft. A lot of companies are switching to hybrid environments because of COVID, and Microsoft Intune can be deployed in a hybrid environment. However, because Microsoft Intune doesn't totally replace SCCM, I would rate it at seven on a scale from one to ten.

UA
Reseller
2021-08-26T13:17:53Z
Aug 26, 2021

I would tell potential users that Intune is a very good product and everything is cloud-based. If you want, you can use it as a pay-as-a-service. That is also very good, and it provides a very simple unified platform to manage everything from the single management console. It also provides a report for many things like how many end-users are using it and what applications they are using. We get a very good report, and we can manage it very well. Along with mobile device management, you can also use it for Windows management. Microsoft has combined Microsoft Endpoint Manager, Microsoft Configuration Manager, and Microsoft Intune into a single console. On a scale from one to ten, I would give Microsoft Intune an eight.

OP
Real User
2021-07-20T17:40:22Z
Jul 20, 2021

I rate Microsoft Intune an eight out of ten.

AS
Real User
2021-06-03T19:54:48Z
Jun 3, 2021

As long as it will not primarily be used for banking or security purposes, I would recommend Intune. If you work in a banking environment and are looking for a high-security solution, then I would recommend VMware, AirWatch, or Jamf. As I said, Intune is still developing. Maybe this will change after another year, but currently, regarding banking and security, AirWatch is a step ahead when it comes to mobile infrastructure policy. Overall, on a scale from one to ten, I would give Intune a rating of seven.

KN
Real User
2021-06-03T16:52:29Z
Jun 3, 2021

From a solution perspective, I always recommend that you go for it. From a scalability aspect and on managing the devices over the internet and ensuring that the security of the devices for customers is always taken into account, we always recommend to Microsoft Intune. On a scale from one to ten, I would rate this solution at nine.

AI
Real User
2021-05-19T16:45:33Z
May 19, 2021

Microsoft documentation is a very good place to start. They have done a great job for beginners who want to deploy Intune in their organization. They have done a good job in describing different scenarios in the documentation. I would advise starting with the documentation and doing some certification as well. I would rate Microsoft Intune a seven out of ten.

MT
Real User
2021-05-17T10:56:32Z
May 17, 2021

Those who want to implement this solution have to ask themselves a few questions. How do you introduce an additional security layer within my organization? If it is concerning the devices that you are using? Think big, act small, start with the smaller issues that you are having and make sure that the bigger picture stays within reach. Start with either mobile device management, or either Windows 10 deployment on laptops and PCs. Make sure that you also have security governance because otherwise, you can introduce millions and millions of features and options but it still has to be a good user experience for the people that have to use these devices. If you fully block and fully restrict the devices, then it will not be a good user experience for the people that are actually in the field. There are actions that have to be done due to security and also by means of user experience optimization and security. I rate Microsoft Intune an eight out of ten.

SN
Real User
Top 5
2021-04-22T09:24:39Z
Apr 22, 2021

We are a global distributor for Microsoft. I am a consultant. I do deployment for my customers. I'd rate the solution at an eight out of ten overall. I would advise new users and organizations that they should follow the industry standard practices of configuring the policies and they can always highly rely on Microsoft for other security products as well.

Hosman Rodriguez - PeerSpot reviewer
Real User
2021-01-28T17:21:35Z
Jan 28, 2021

On a scale from one to ten, I would give Microsoft Intune a ten.

AZ
Real User
2021-01-26T15:40:16Z
Jan 26, 2021

If a customer already uses a Microsoft solution like Microsoft Office, or an email solution like Microsoft Exchange, it's better to use Microsoft Intune. But if they want an on-premise solution, they can choose another solution like Mobile Iron or Airwatch solution. On a scale from one to ten, I would give Microsoft Intune a nine.

SN
Real User
2021-01-05T19:46:01Z
Jan 5, 2021

I would definitely say that you need to work with Apple Business Manager first. If you don't set up that account first, you will run into some issues, especially if you're doing a managed profiles on it. Just make sure you do your homework before you get started because there are a lot of prerequisites. If you miss them and you don't do it, then you run into issues, and then you're literally recreating the same work you've already done. On a scale from one to ten, I would give Microsoft Intune an eight.

VO
Real User
2020-12-14T18:38:36Z
Dec 14, 2020

If a customer is looking for a macOS solution, I would for sure recommend Jamf Pro. If it is for Windows and macOS in a combined environment, then I would recommend Intune for managing it. The consideration is based on the customer's macOS family, based on how many users they have. If they have 100 users, then we can still manage it through Intune. If it's a complex environment, for sure we'd need Jamf Pro. I would rate this solution an eight out of 10.

SM
MSP
2020-12-14T12:01:29Z
Dec 14, 2020

I would absolutely recommend Microsoft Intune. Currently, I would definitely recommend any cloud solution. Most organizations were actually using on-prem solutions for managing their enterprise devices. Now, since everything is remote, people are confused. How can they manage their devices the same as they were before this pandemic? If they find Intune very pricey, they can go with another cloud solution. Intune it's very user-friendly. You just have a screen and console and you can just go in and start deploying anything. All you need are the user guides, which are fully-available with Intune. Intune is a very good cloud solution for managing devices. They could actually make it better by putting everything together, in one place, like other MDM solutions are doing. If you compare Intune with VMware, VMware also has an MDM solution called AirWatch. Intune should compare itself with other MDM solutions and try to bring up those features as well. For right now, I would just say it's a very good solution for managing remote devices. On a scale from one to ten, I would give this solution a rating of six.

MM
Consultant
2020-11-17T18:58:22Z
Nov 17, 2020

Overall, this product works pretty well. Security products are the disgusting medicine that we don't like to take, but we have to take it to stay healthy. This is a good product because it's transparent and works well, although it's unfortunate that we have to have it. I would rate this solution a seven out of ten.

DR
Real User
2020-11-16T21:48:47Z
Nov 16, 2020

If you have a complete Windows workstation environment, Intune is fine. But if you have a mixed environment like I do, running Windows and Mac, Jamf Pro is the best tool to manage an Apple environment. The reason we chose Jamf is because it integrates to Intune. In a single panel you can have all the inventory you need, either from Mac computers or Windows computers, because they send the information to the Intune platform. This was the main reason we chose Jamf. I would rate this solution a nine out of 10.

SM
Consultant
2020-11-09T20:09:13Z
Nov 9, 2020

I'm typically an Azure consultant. Therefore, anything on the Azure platform now obviously includes Intune from an EMM perspective. We use a multitude of versions. I can't tell the specific numbers. We use many as we have to constantly compare against different customer environments. We have test labs that have multi-versions as well. Predominantly, our deployment models are on the cloud. There's literally no call for on-premise at all, apart from network connectors. I would advise users to consider the solution on a use case by use case. I personally work in a Samsung Android environment and there's a lot more feature support in other EMMs. Therefore, I wouldn't necessarily recommend it. In the next 18 to 24 months, I hope that severe changes are made as Microsoft establishes itself more. Overall, I would rate it at a seven out of ten. There's still a lot of room for improvement in how they deliver. Their products and features are pretty good, and they serve the need. They probably just need to work on their explanation and probably the layout and UI quite a bit more.

AD
Real User
2020-10-14T06:36:54Z
Oct 14, 2020

Microsoft Intune is cost-effective and easy to use, so I can recommend it. That said, it is not perfect, so I think that they can improve a lot of things. I would rate this solution a seven out of ten.

it_user1145037 - PeerSpot reviewer
Real User
2020-10-11T08:58:24Z
Oct 11, 2020

Intune is a good product for UEM, which is helpful for Windows 10 management. However, for MAM, there is lots of improvement needed. For example, the application catalog should be there. I would rate this solution a six out of ten.

SK
Real User
2020-09-27T04:10:04Z
Sep 27, 2020

If someone is looking to have a more integrated result, they are looking for many other things like EDR (Enhanced Data Detection and Response). It is probably better to go with Workspace One because they have that under one banner. Obviously, if there is something under one banner, the integrations are simple, they are seamless, and they complement each other. I do not think I will have a good answer for what advice to give because technically I have not used Intune myself for some time now. I have a team that works under me for this. I am at an architect-level position now. My perspective reflects that. On a scale from one to ten (where one is the worst and ten is the best), I would rate Intune as an eight at least if you are only talking about a UEM solution. Personally, I am not very concerned about the reporting part, so I will consider it at eight. But if someone is looking for extensive reporting detail that is easy to understand. Interactive reporting that will give them better-tuned results, then obviously the rating might go down. The only thing which I see that can be done to raise this product from an eight is to package Intune as a product under one umbrella. If that were to happen, it covers the whole of end-user computing and security solutions. At the moment, these are two separate things when using Intune. There may be another way to accomplish this under the one umbrella if you go with Intune. For example, if there is an add-on within Intune to leverage containerized security, auto containment, and all those things. This would be a more flexible solution if that were the case. At the moment, Intune is not required to be installed as a client. As a client in the system, it can communicate with servers and do some auto containments, endpoint detection, and response. If there was a separate solution that could be added as a paid solution to create the umbrella, you have created both solutions simultaneously. The main reason this problem came into the picture was because of this COVID pandemic. IT teams and security teams do not go well together normally. There has to be one solution which can offer both. It can be for both IT architects, IT technical support, and security support. That is the solution that can be leveraged for both security and end-user computing. It is simple.

KL
Real User
Top 20
2020-09-23T06:09:59Z
Sep 23, 2020

I would recommend Microsoft Intune. I would rate this solution an eight out of ten.

DT
Real User
2020-09-17T08:06:00Z
Sep 17, 2020

Our company does not have a business relationship with the vendor. We're simply customers. We're using the very latest version of the solution. We're using it with Microsoft Endpoint Configuration Manager, and we're running a 2006 build. With Intune, since it's the SaaS model, it's whatever version is available in the cloud. My advice to other organizations considering the solution would be to be patient. Some of the reporting, for example, takes up to 24 hours before it is actually displayed in the console, depending on a number of endpoints you're trying to manage. The other recommendation would be is be prepared to switch your way of thinking around deploying policies through Intune. The policies in Intune are similar to GPOs, but there is a difference. There is a very, very distinct difference between those policies and the equivalent of the policy and the configuration as a baseline. They're similar in nature, but they're very different. You have to kind-of switch your method of thinking. I would say I'm very, very pleased with the solution. Even with the delayed reporting, I would give it probably a solid nine out of ten.

KG
Real User
2020-08-20T07:50:18Z
Aug 20, 2020

The suitability of this product depends on your environment, requirements, and use cases. If you have a reporting-extensive company, for example, then you may need to look for other products. Similarly, if you are a multi-hierarchy organization with a presence around the globe, then Intune may disappoint you. Given all of the factors and things to consider, including features and cost, I would say that Intune has a slight edge over competing products. I would rate this solution a seven out of ten.

AO
Real User
2020-08-02T08:16:48Z
Aug 2, 2020

On a scale from one to ten where one is the worst and ten is the best. I would rate Microsoft Intune as about a six. I am not totally impressed with the complexity of the rollout.

AS
Real User
2018-11-25T07:41:00Z
Nov 25, 2018

From my experience if the requirement is to lock down the Android devices through Intune, then I should advise to look at the different policies that are available for Intune before doing the implementation. Because, if the policies do not meet the requirements of the organization to lock down the devices or to apply the policies on the devices, then it does not make any sense. So, for Android devices in particular, if you are implementing Intune then you should first look at the policies that are available in Intunes and then try to evaluate and do proof of concept.

MK
Real User
2018-10-21T07:40:00Z
Oct 21, 2018

I would advise other colleagues to use Microsoft Intune.

it_user921111 - PeerSpot reviewer
Real User
2018-10-21T07:40:00Z
Oct 21, 2018

We received Intune with a bundle of Microsoft products.

SR
Reseller
2018-08-22T06:41:00Z
Aug 22, 2018

My advice would hinge on what your strategy is. It comes down to: If you're using Citrix then Citrix ZenMobile makes more sense. But if you've got a Microsoft strategy and you're looking at Microsoft security and you're looking at buying into the Microsoft cloud strategy, then Windows Intune is a very viable solution. For me, the most important criteria when selecting a vendor depend on what is it I'm trying to achieve. I always want to check: * where it ranks in industry reviews * for the features that I'm looking for * pricing. For example, I may have a product that's brilliant and is amazing and does 120 things, but costs $10 per month; if I only need two of those features and I've got another product that has only those two features and it only costs $2 per month, I'd rather go for that. I would rate Intune at about a nine out of 10 because it has come a long way, it is continuing to be developed, and I can see it as part of Microsoft's wider vision. It's not 100 percent there but it's getting there. The fact that you can now plug Intune into third-party products is fantastic.

Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices. In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices....
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