2020-03-17T18:52:00Z

What advice do you have for others considering NICE inContact CXone?


If you were talking to someone whose organization is considering NICE inContact CXone, what would you say?

How would you rate it and why? Any other tips or advice?

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33 Answers

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Top 10LeaderboardReal User

So far, it is the best system I have worked with.

2020-05-21T22:51:00Z
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Top 10LeaderboardReal User

If you are wondering if you or your company should use NICE inContact, I would suggest reaching out to them and asking for a demonstration. Totally worth it! It is super simple to use.

2020-03-19T19:27:00Z
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Top 10LeaderboardReal User

We have absolutely loved this platform. The implementation team was awesome and the ongoing service and support is phenomenal. I can look in the knowledge base for answers to my questions, jump on a quick chat or reach out to the technical account managers, but I always get quick responses to any question that I have. They also communicate all updates or service disruptions in a quick and informative manner, I never feel like I am in the dark about what is going on with the system.

2020-03-17T18:52:00Z
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