If you were talking to someone whose organization is considering Parallels Remote Application Server (RAS), what would you say?
How would you rate it and why? Any other tips or advice?
Read the manual.
Make sure you have security groups set up for who's going to be using which applications. Other than that, it's stable, it's easy to set up. Once it's set up, you don't really change in a lot of things, unless you're adding to it. You don't have to worry too much. You can get alerts. You have real, in-depth control of everything, so it's a great solution. I give this product an eight out of 10 and it just comes down to the printing. We've tried several things to get that resolved and nothing has really worked. It will work well for a little bit and then something will hiccup. We have had a lot of hassle for a while. Otherwise, it's a great product.
Read the docs, do a test, and plan well.
Make sure the initial installation is done by a vendor.
Try it in a pilot first.
Understand what you want to get out of the product.
The implementation could be a bit complex because it is not a normal solution. It is not just a plug and play. But once it starts it is pretty easy to manage. The software is not that complicated, it is pretty easy to use. I would rate this solution a nine out of 10. If I had a local support person to talk to I would definitely give it a 10.
Do your homework. Call, see if you can speak to three customers who use it and get their opinion. Also get three different quotes, or three similar products, and see how they work. I would rate it an eight out of 10. As I said, when it's stable it's stable, it's very good. I find in the last year there were just too many upgrades. I still have an upgrade facing me now, and I haven't upgraded the main server because that means I have to go around to all the workstations.
Run a trial and see if it meets your requirements.
Just try it out.
Test extensively, especially with custom-built apps, as these can have issues, though overall the experience is smooth.
Take advantage of the trial version so that you can check out its feature set first-hand, get a sense of its performance on your hardware and over your network.