What advice do you have for others considering ProcessRobot by Softomotive?


If you were talking to someone whose organization is considering ProcessRobot by Softomotive, what would you say?

How would you rate it and why? Any other tips or advice?

ITCS user
55 Answers

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Top 5LeaderboardReal User

I would recommend this solution for small to medium deployments but not for very large-scale deployments. I would rate ProcessRobot a seven out of ten.

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Top 10Real User

I would rate this solution a ten out of ten.

author avatar
Top 5LeaderboardReal User

Considering the kind of experience that we have had with Softomotive, we would always recommend this product. Since this product was acquired by Microsoft, naturally the expectation has gone up. We are not expecting too much of an architectural change, but rather, a few of the small features should be added. The reason is that you like to stay competitive in terms of cost. We have already deployed it to more than 600 customers and if we are going to charge them more, then they'll be inclined to use another product. I would rate this solution a nine out of ten.

author avatar
Top 5Real User

I am a consultant who advises his clients about the solutions that are best for them. I make recommendations based on their requirements. Clients have two options, one is the desktop solution and the other is an enterprise version. For smaller clients what I recommend is to start with the desktop version. I ask them to try it out and if they think that it works in their organization and it's helping, they will get better ROI after proving it to them in the trial POC that I conduct. I have them try it out for six months to a year and then suggest they move to the enterprise version. My philosophy is value addition. I have seen that with most of the products that we have purchased, we may use only 40% to 50% of the features. I want to change that and cause a disruption in the consulting industry. What I want to do is recommend products to my clients where I see value addition and minimum utilization of features and functionality of the product to 80%. It's a very different approach and very difficult for clients to understand at first. I am using the years of experience that I have and doing what is in the best interest of the client. My advice would be not to go directly to process robot. Instead, try the desktop version with smaller processes, small implementation, and get comfortable with it first. Start off small then go big. Going big is a huge investment if you are not sure. Do it one step at a time. Get a few processes, try it out, develop the methodology of implementation, and make it a small mini project or a work in progress then decide. If you are in a hurry and you take a big bang approach without doing it systematically, however good the product is, it could be disastrous. At the end of the day, this is going to cost you, not only in terms of dollars but in terms of time invested. You will be running with your production environment and existing systems, and there is going to be a lot of effort required to do this, so you have to be convinced that this works for you. Do a POC from three different vendors. In terms of cost, ease of use, and comfort, I would rate this solution an eight out of ten.

author avatar
Real User

My advice is that this solution is good for small and medium-sized businesses that want to automate processes that do not require much coding. If there is a requirement for building custom components or custom modules then I do not recommend this solution. For an enterprise-level client, this capability needs to be there. I would rate this solution a seven out of ten.

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