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2019-08-04T07:38:00Z

What advice do you have for others considering Quest Rapid Recovery?

5

If you were talking to someone whose organization is considering Quest Rapid Recovery, what would you say?

How would you rate it and why? Any other tips or advice?

ITCS user
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99 Answers

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Top 10Real User

If you want a good solution to keep your data safe and secure, Quest would be a solid choice. And in terms of the reliability of your backups, you'll be able to restore your company very quickly with the backups as well. There's always room for expansion with it too, which is nice. Having a couple of individuals within your company that know the software pretty well and are trained on it well is a helpful improvement on restoring your data as well. It'll help boost the process along. I would give it an absolute 10 out of 10 because of everything that we've been through, the learning lessons that we've been through, and now it's given us a chance to look at the bigger picture and say, "Well, what more can we do to protect ourselves so this doesn't happen again?" With Quest and VMware together where we're putting together some good solutions for the future.

2021-09-09T15:37:00Z
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Top 10Real User

The Synthetic Incremental Backup feature is a new one that I haven't set up yet. Instead, I use the normal incremental backup. When replication is being used, when it first starts, it will be slow. The reason for this is that you have to start with a base. Then, once you have the base, the replication is very fast. It is important to my clients that features such as deduplication and replication are included at no extra charge. They understand these features, as well as compression, and understand the costs involved. As they switch from other products, they know that implementing Rapid Recovery and adding storage will not cost very much. The biggest lesson that I have learned from using this product is to not trust the storage hardware. Similarly, don't trust the connection between your customer and the backup storage site. When corruption occurs then it is quite troublesome and requires a lot of troubleshooting. Moreover, some data may be lost permanently. To deal with this, we have started creating multiple repositories and back up accordingly. This gives us insurance that data is not lost in the event of a disaster. My advice for anybody who is looking into this product is to first know what they have in their environment. For example, if they are using a tape backup system then this product is not applicable. However, if they have a supported storage system then this is a good choice. Similarly, if replication is being used at branch offices then this product is very good because of the speed. I really like how the replication capability works. I would rate this solution a nine out of ten.

2021-06-20T15:07:00Z
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Top 20Real User

I have not yet used the synthetic incremental backup feature but I know that it is available. With respect to how the product should change in the future, I'm pretty happy with the way that they are investing time and effort in their product. I suppose the model that they've got works for their company and also for their customers, so I think trying to make major changes to the software might not turn out too well. I think companies or IT managers or IT staff, in general, would prefer that the software not change very much. I can recommend it to other people in the circumstances that I've got. We are just a small school, but the most important thing is that the school's data is protected. Quest does that for us. Overall, I'm very happy with Quest's software. I would rate this solution a ten out of ten.

2021-05-21T17:29:00Z
author avatar
Top 20Real User

It requires some training. Once you know where the features are, it is very easy to navigate. Their terminology is a little different than most. It seems to be a little different than other concepts of backup or disaster recovery. However, once I was shown some of the basics by a technician, then it was pretty easy to navigate. I would rate this solution as 10 out of 10.

2021-04-13T19:36:00Z
author avatar
Top 10Real User

We use the on-premises deployment model. It wasn't deployed for users. It was deployed for backup purposes for our servers. It's just the IT administrator that handles it. It's doing everything on its own. All we do is just supervise to check that it's still backing up our data. It's a good solution. Most people may just find that it is undesirable to pay per call. I think they charge per call, so you should check your infrastructure before choosing Quest. I'd rate the solution six out of ten.

2019-11-21T07:12:00Z
author avatar
Real User

I've experienced a lot of issues with it, so I would advise against installing it and going with Veeam. I would rate it a six out of ten.

2019-09-29T07:27:00Z
author avatar
Real User

We use the private cloud deployment model. I would recommend the solution. Rapid Recovery is one of the most durable and rock-stable solutions. If you ever need to have a system backup, it can be restored to 100% without any issues. Price-wise, it is similar to EMC Networker and Symantec. I would rate the solution ten out of ten.

2019-08-25T05:17:00Z
author avatar
Top 10Real User

If cost isn't an issue, it's a very good solution. If you're looking at your overall, yearly costs you should look for something cheaper. I would rate it a seven out of ten. Not a ten because it's lacking features. It can only replicate from SQL to SQL, not Oracle to SQL or IBM, etc.

2019-08-19T05:47:00Z
author avatar
Real User

I'm a distributor. I sell this solution to clients. We typically deal with the on-premises version of the solution. The solution is a great backup for the retail environment. It's a simple installation as well. I would rate the solution eight out of ten.

2019-08-04T07:38:00Z
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