If you were talking to someone whose organization is considering Riverbed SteelCentral AppInternals, what would you say?
How would you rate it and why? Any other tips or advice?
We're customers. We don't have a special relationship with the company. I am the operation's application administrator. At the moment, the solution is monitoring the applications that we want it to monitor. We're not looking at it on a daily basis. We just use it here and there. The challenge we have is that we believe that Dynatrace can address some tasks we'd like done that are not possible to execute on this solution. Dynatrace includes monitoring of not just the logs, but the applications as well. Dynatrace also makes us include firewalls, etc. We could have it so there are end to end solutions or identifications within the process. What we have right now is only the app server as well as the database server and its connectivity. The solution does save time that's caused when creating SQL coding. However, there are some issues around AppInternals changing the code and giving us issues. From the point of view of the top management, we want a more permanent solution. We want to identify what causes issues and we are looking for a more end-to-end solution. That is why we are looking at Dynatrace. I don't know if I have any advice for other organizations. The experience I have is only based on my own limited experience. However, I believe that the application has the potential to be really good if it identifies what is really important to an organization. It's still sort of half-baked without AppResponse. Without the other key features in infrastructure, like the network, firewalls, and proxies, it's lacking. It's not fully complete. I'd rate the solution six out of ten. It addresses some of our needs, but there's a lot lacking that could be added to make it a fuller, more interesting product.
I would rate it an eight out of ten. My advice to someone considering this solution is to do a proof of concept. Clearly identify what it is you actually want a product of this nature to do. How grandly do you want to get into the data sets?
My advice to others would be to use this solution for monitoring. For instance, if I need to monitor something or if I have an error, I can take access from Riverbed, which will then provide me with a reports of what I should do. That is very handy. One should really understand how the solution works in order to get the best out of it. You can use it in many ways - you can do troubleshooting, make reports, you can read, and it will really help you, but you need to deliver it in the right way. I will rate it a seven out of ten.
We all know it's really hard to get good pricing and cost information.
Please share what you can so you can help your peers.