2018-06-21T19:13:00Z

What advice do you have for others considering Rubrik?


If you were talking to someone whose organization is considering Rubrik, what would you say?

How would you rate it and why? Any other tips or advice?

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1313 Answers

author avatar
Top 5Real User

Depending on the size of your environment, I would say go for it. This is a very flexible and reliable product, but I don't know how it would do in a large, enterprise-size infrastructure. I can't comment on that because I've never tested it. The SLA-based policy automation is just another name for protection group. It hasn't really changed the game. It's just a logical way of grouping the things that you protect and making sure they're all backed up in a similar way. It's good. I've tried some of the API from Rubrik, to automate the SQL resource, but it took a bit of a backseat. I've toyed with it a little bit, but not to the full extent of its capabilities. So far, the APIs seem fit for purpose. We have also looked into the Polaris SaaS-based framework for extracting metadata, from a risk perspective, but we haven't used it. There are just 40 of us in IT and about 30 of us have got access to it. I don't think many of them interface with it on a daily basis. The only regular user is probably just one of the infrastructure guys. We use it as a backbone for protecting the data of 900-plus law firm employees. On a scale of one to ten, I would rate this product at eleven. It is really good. We are a happy customer.

2019-11-07T10:36:00Z
author avatar
Top 20Real User

Look at what your SQL database is. If you're doing the industry standard of dump and sweep, migrate off of that as fast as you can. Get to the point where you're doing the native Rubrik backup for your databases as fast as possible. The industry-standard way can kill how much you can store on your systems, very quickly. That, in and of itself, is one of the biggest things that we learned the hard way. We thought we had a lot of time to move off and it bit us pretty hard for a period of time. Another big lesson I've learned from using the solution is that you should use the system the way it wants to be used. There's a big mind change that you have to go through, to understand the way that the system works, depending on what you are coming from. We thought we had a good grasp of what we were actually backing up. But it turned out that there was a lot of hidden data growth that we were not expecting. That was mainly due to the fact that we had no good way of getting that information out of our previous system. If I knew everything I knew today, back when we were purchasing it, I would have bought more. But that comes with the territory of 20/20 hindsight. And having bad data, there's only so much that you can do. Rubrik's Polaris, the SaaS-based framework for extracting metadata, sounds very interesting. We've not gone down that route at this point, but it's something that we'll be taking a look at within the next year or so. In terms of maintenance of the system, it's pretty much just me. I'm the only one who really maintains it and, as I said, I might spend about one percent of my week dealing with the backups. It's very low maintenance. Rubrik is a ten out of ten for sure, hands-down. They've been great. It's been one of the best engagements with a company that I've ever had.

2019-10-07T11:43:00Z
author avatar
Real User

The biggest lesson I've learned throughout our time using Rubrik is that the investment in simplicity, has proven to be extremely valuable.

2019-10-07T11:43:00Z
author avatar
Real User

It's a great product. In terms of the biggest lesson I've learned from using, it's that the product can do a lot more than what it's designed to do in the web, but you need to know PowerShell a lot better. Do a quick PoC. They are great with PoCs and showing customers how well the features work. So I would suggest that people take advantage of that. We have about seven users of the system itself and they're all systems engineers. For deployment and maintenance of the solution we really just need one person, a systems engineer.

2019-09-26T04:12:00Z
author avatar
Top 20Real User

My advice would be in the form of a question. If you have the money to purchase Rubrik, the real question is do you want success? Do you want it to work? Because if you want it to work and you want it to be easy — I don't know if Rubrik has won awards for support and service, although I feel like they should have — if you want that support for the few times that you need it, then you go with Rubrik. It's a really good, seamless system. It's a no-brainer, sometimes. It just works. I met up with them at VMworld and I actually got to talk to one of the people who was writing the PowerShell modules that I was using for an automation piece that I was writing. I got to ask that person, developer-to-developer, why did you make this decision? I asked a couple of very in-depth questions, and I don't get to do that with a lot of other companies, the companies that are just a logo or just a payment box and a data center. I don't feel Rubrik is a payment box and a data center. It's more than that, it's bigger than that, and that's really good. There are communities out there for Rubrik and I can speak with other developers and other teams that have implemented Rubrik, and that's awesome. It's not a support portal and it's not a place where you go to air your grievances. You go there to have fun, you go there to learn. I don't know that I've ever used a product that's been quite like it. There are a couple of products that are similar. You definitely get a lot out of Pure Storage, which is very much the same thing, but that's storage, not backup and restore. The advice I would give is: It's not charity software, it's not "for-free" software. It does cost, but what you're buying is a solution that will actually work. It will carry whatever weight you want to give it. And you're also getting the team that helped make it great. We have not needed to use Rubrik's ransomware recovery yet. Thankfully we've been spared from having to utilize that component. But when I was at VMworld 2019 recently and I was watching a class on ransomware recovery, it was one of those things where thought, "Wow, I didn't even really know we had this." But we totally have this. We have Rubrik, and this is neat. I ended up talking to one of our SEs about it after the fact, and he said, "Yeah, well, you haven't needed it and hopefully you never will." I believe some of our application developer teams are using Rubrik. They might not realize they're using it though, because a lot of the integration we put in is to back up the machines that they do work on, but they don't realize that we're backing them up. That's kind of sneaky. We're devious like that. We try to protect our users even from themselves sometimes. For day-to-day maintenance there are only two or three people. I'm one of them, and I have another member on my team who is involved. We also have one of the database administrators who plays a big role in it. My passion, and where I fit perfectly in the team, is doing a lot of scripting. I'm a general-purpose solutions engineer with a focus in PowerShell, Active Directory, and Microsoft integration. I don't like typically giving tens, because that says there's no room for improvement. But functionally, it's a 9.99999, which rounds up to a ten.

2019-09-24T05:43:00Z
author avatar
User

Give it a try and find out for yourself if it is for your environment.

2018-07-17T13:31:00Z
author avatar
Real User

Have a look at the Rubrik API Playground to automate a lot of processes.

2018-06-29T06:16:00Z
author avatar
Real User

If you are looking for a product that offers backups and DR capabilities, which is easy to use, look no further than Rubrik. I am very satisfied.

2018-06-28T12:44:00Z
author avatar
Real User

If you can afford this product, I fully recommend it. You will not look back.

2018-06-26T17:36:00Z
author avatar
Top 10LeaderboardReal User

I'm completely enthusiastic about the product, and I advise it to everyone who needs a fast and easy solution.

2018-06-26T08:05:00Z
author avatar
User

A proof of concept will answer all of your questions and sell itself.

2018-06-25T18:28:00Z
author avatar
User

Everyone who needs fast backup and quick restore should try it.

2018-06-25T16:05:00Z
author avatar
Vendor

Do not be afraid to go with newcomers. Rubrik is a fast growing company, and there is a reason for it: They understand the business!

2018-06-21T19:13:00Z
Learn what your peers think about Rubrik. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
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