If you were talking to someone whose organization is considering SAP Crystal Reports, what would you say?
How would you rate it and why? Any other tips or advice?
At this point, I would just go with something that is matched with Power BI. It's coming from the Microsoft world, and the users will be comfortable with it. I would say that its suitability depends on who you speak with. For a front-end developer, they are not going to like Crystal Reports. On the other hand, if you're a back-end developer and you understand the architecture then you're going to be okay with it. Again, it really depends on the client's use cases, the skillset, and the resources. If your organization does not have many users, the traffic is low, and doesn't have any compliance issues, then you can get away with open-source solutions. They are going to be much faster to implement, easier to deploy, easier to manage, and have a low overhead. With the Google Chart Library, for example, you have all of the charts that you need. I would rate this solution a seven out of ten.
My advice for anybody who is implementing this product is to learn the dimensions that are needed for the reports. There are some measures or formulas that are needed, and you have to organize your templates. With practice, it becomes easy to use. I would rate this solution a nine out of ten.