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2019-05-16T06:50:00Z

What advice do you have for others considering SCOM?

2

If you were talking to someone whose organization is considering SCOM, what would you say?

How would you rate it and why? Any other tips or advice?

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2121 Answers

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Top 5Real User

I'm just a customer and an end-user. I'd rate the solution at a seven out of ten. SCOM is a great monitoring tool. It's just pretty complex to set up, however, if you invest your time in learning SCOM, you can understand how it works and it will make things much easier.

2021-08-11T17:02:11Z
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Real User

I would rate System Center Operations Manager an eight out of ten.

2021-05-13T14:35:07Z
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Top 5LeaderboardReal User

If new potential users want to monitor a Windows platform or Microsoft Server-related platforms, I would recommend it. But if they want to manage anything else, they have to create a lot of custom things for them to work properly. On a scale from one to ten, I would give SCOM an eight.

2021-04-03T15:35:27Z
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Top 5LeaderboardReal User

I would recommend this solution to others who are interested in using it. I would rate this solution a nine out of ten.

2021-03-31T13:19:56Z
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Top 20Real User

I would tell people looking to implement this solution that it's great for any historical tracking. But if they're looking for real-time, within-the-minute monitoring of servers from a console, then I would say that it falls short there. On a scale from one to ten, I would give SCOM a seven.

2021-02-22T17:05:46Z
author avatar
Top 5Real User

This is a good software. I would definitely recommend this software. I would rate SCOM an eight out of ten.

2020-12-14T13:40:20Z
author avatar
Top 5LeaderboardReal User

This is a good product and I recommend it. When it comes to monitoring Microsoft servers, it is very useful. I would rate this solution an eight out of ten.

2020-11-29T05:25:08Z
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Top 20Real User

Overall, I find that this is a good solution but the presentation layer is really bad. If the interactive part of the console were improved then it would be better. I would rate this solution an eight out of ten.

2020-09-06T08:04:00Z
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Top 20Real User

My advice to people who are looking for a solution like SCOM would actually be to advise them to move from licensed software to open-source. You can go to Nagios or most other open-source products and they do the same thing as SCOM. There is no need to pay additional money to get the same services. On a scale from one to ten where one is the worst and ten is the best, I would rate SCOM as a seven-out-of-ten. It is a good product, but so are the free open-source products it competes with.

2020-08-26T07:13:00Z
author avatar
Real User

Because we work in a financial institution, we are not allowed to remove the SCOM server and replace the new monitoring software. We have been given permission by management to search for third-party software to provide us with the missing features, which is something that we require to make it easier. I would rate this solution a seven out of ten.

2020-08-19T07:57:29Z
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Real User

One thing I would recommend to anyone considering this solution is to give more people access to it so that whenever people want to use the solution they can get information from past experiences and what's currently going on. Say for example I raised one concern in your query box, I don't know how it's progressing because it doesn't record that. You should give some ticket number to it and update it. In other words, sharing feedback even on issues you are not directly working on.

2020-07-05T09:38:00Z
author avatar
Top 20Real User

My recommendation to anyone looking to use SCOM is that they should start with the latest version because it's pretty difficult to update later. From an operational perspective and regarding migrating many devices and whole environments, it's better to start with the latest version for Service Center Operations Manager. On a scale of one to ten I would rate Microsoft SCOP a seven.

2020-07-05T09:37:00Z
author avatar
Real User

As far as meeting our needs for a solution, I give it a nine out of ten. But it is interesting to rate the tool. My rating doesn't really have a context. It is mostly engineers that are using the product. In a sense, it doesn't matter what monitoring tool you use, the success of a monitoring tool is dependent on the engineers using it. The engineer has to make it work. I'm really not aware of the total number of users that we service and with SCOM I don't really need to know. I don't know much about the actual numbers except that we've got 28 clients. Each of the 28 clients has a different number of employees and different engineers that are working on different environments to solve different issues. If I had to guess, I'd say there are really only 100 to 120 only. I wish it was more, and I think we can easily scale to meet additional demand. But the point is that we are responsible for monitoring and identifying issues in a variety of environments, and that is exactly what SCOM helps us do, with efficiency. We basically use everything we can that is included in the package and have found a real use for every module that's available. That said, we don't do a lot of network monitoring. Server monitoring, absolutely. That we use extensively. Reporting, we use a lot, event collections we use quite extensively. But we bring to the clients what they need most. We have confidence in the solution and we are going to put all or most of the clients on to Scrum 2019 if they are willing to accept the upgrade path. We are busy working on that in a project to upgrade it to 2019. It all depends on how well test upgrades go and the willingness of clients to enhance their services. We need to test it in the development area first, and then, depending on the type of environment that is running, we have to plan the upgrade in the proper sequence. Say the environment is a 2012 version, the upgrade path is to 2016, from 2016 to 1801, from 1801 to 1807 and then you must make sure that you're on the correct sequel version for 2019. But to do it at all depends on the license agreement that the particular clients have with Microsoft. Right now we are busy taking the environment up to 1807 and then we going to upgrade the sequel version, and then from there, we can go to 2019. So we are busy the whole time trying to better service our clients. We do our UI updates quite often. We are quite busy with our upgrade paths and testing to make sure everything goes smoothly for the clients in the implementation.

2019-07-16T05:40:00Z
author avatar
Real User

It's a Microsoft product so if you are using a lot of other vendors, other operating systems, then it's less compatible. For us, we're 99% Microsoft so it's not an issue. On this solution, the things we monitor are fine and perhaps other users will want more, but for our purpose and what we use it for, it's enough. Once it's completed, you only get triggered by emails and you can respond to those emails so when the system does its thing it's not that complex. It's very simple. I would rate this solution eight out of 10.

2019-07-09T05:26:00Z
author avatar
Real User

This solution makes people's lives easier. Especially that of our manager. No matter what report or information you have, sharing it with him it makes his life easier. It enables him to see if there is capacity that needs to be increased or if there are things that can be deleted. I would highly recommend it. I would rate it a seven out of ten. I wouldn’t rate it a ten because I would like for it to be fully cloud-based.

2019-06-19T05:02:00Z
author avatar
Real User

This is a good solution, especially if your company is based on Microsoft products. For example, there is a new version of Active Directory and they contacted us to let us know that the monitoring is supported. On the other hand, the interface needs improvement, and there should be better support for monitoring Linux servers. If the user interface, reporting, and support for other operating systems are all improved, then this would be a perfect product. I would rate this solution an eight out of ten.

2019-06-13T12:36:00Z
author avatar
Real User

My advice to anybody looking to implement this product is to plan properly. Overall, this is a good solution, but there is room for improvement in application monitoring and the dashboard. I would rate this solution a seven out of ten.

2019-06-13T12:36:00Z
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Real User

I like SCOM and have used it for many years. I would rate this solution an eight out of ten.

2019-06-13T12:36:00Z
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Real User

I really know this product quite well, and I would highly recommend it. It is highly customizable and the automation is great. It takes a lot of the headache out of managing your data centers and software in other places. It's a fantastic product. If the network monitoring were improved then this product would be a ten out of ten. I would rate this solution an eight out of ten.

2019-06-11T11:10:00Z
author avatar
Real User

This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution. When it comes to managing Unix-based systems, however, you will need to do more research. I would rate this solution a seven out of ten.

2019-06-11T11:10:00Z
author avatar
Real User

This product is both stable and reliable, but it is not easy to use and there are not a lot of experts on the market to provide help. You have to do a lot of it by yourself. I do recommend this product, but I would suggest that somebody who really knows the product is in place before implementation. I would rate this solution a six out of ten.

2019-05-16T06:50:00Z
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