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2021-02-19T09:06:28Z

What advice do you have for others considering ServiceNow DevOps?

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If you were talking to someone whose organization is considering ServiceNow DevOps, what would you say?

How would you rate it and why? Any other tips or advice?

ITCS user
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22 Answers

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Top 5LeaderboardReal User

There are roughly 20 people using the solution in our organization. We consider it to be user friendly. It is utilized by technical people. I rate ServiceNow DevOps as a six out of eight because of its issue with pricing.

2021-05-19T11:57:00Z
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Top 5LeaderboardMSP

I am in the DevOps world, so from a DevOps perspective, I know all the tools out there. Personally, when it comes to DevOps, there are better solutions such as Atlassian and Azure DevOps, and I wouldn't use this solution for DevOps. I would rate ServiceNow DevOps an eight out of ten as an ITIL tool. It has a lot of good things about it for its prime purpose, but there is definitely room to improve. As a DevOps tool, I would rate it lower because it is currently missing a lot of capabilities from that perspective.

2021-02-19T09:06:28Z
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