What advice do you have for others considering ServiceNow Discovery?

If you were talking to someone whose organization is considering ServiceNow Discovery, what would you say?

How would you rate it and why? Any other tips or advice?

33 Answers

author avatar
Top 5LeaderboardReal User

I would recommend for ServiceNow. It's very good and straightforward. I would rate it a nine out of ten. The dashboard should be more clear so that I can clearly see the errors. It should be a single console. I want it to be categorized by which specific issues everything is facing.

author avatar
Top 10LeaderboardReal User

The advantage of ServiceNow is that it's a single system of record which allows you to build other modules on top of it. That's the advantage of ServiceNow, I would rate this product an eight out of 10.

author avatar
Top 5LeaderboardConsultant

ServiceNow is a fully cloud-based solution, but for the Discovery component, you are going to have a local server to perform discovery in the network. In fact, you need to have one discovery server in each local network area, within the secure zone. I would rate this solution an eight out of ten.

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