If you were talking to someone whose organization is considering ServiceNow Discovery, what would you say?
How would you rate it and why? Any other tips or advice?
I would recommend for ServiceNow. It's very good and straightforward. I would rate it a nine out of ten. The dashboard should be more clear so that I can clearly see the errors. It should be a single console. I want it to be categorized by which specific issues everything is facing.
The advantage of ServiceNow is that it's a single system of record which allows you to build other modules on top of it. That's the advantage of ServiceNow, I would rate this product an eight out of 10.
ServiceNow is a fully cloud-based solution, but for the Discovery component, you are going to have a local server to perform discovery in the network. In fact, you need to have one discovery server in each local network area, within the secure zone. I would rate this solution an eight out of ten.