If you were talking to someone whose organization is considering Sophos Cyberoam UTM, what would you say?
How would you rate it and why? Any other tips or advice?
All of the features are quite good and this is definitely a product that I recommend. I would rate this solution a seven out of ten.
I would just say keep it simple, don't make it too complex. Keep it simple and then from there scale it up. I would rate it an eight out of ten. To make it a higher score, Sophos should look at the virtual firewall feature because most of the current players like Juniper have the option for a virtual firewall. That way you can actually split up into multiple different firewalls or one physical firewall.
See what your market is offering. Here in Zambia, Cyberoam has a lot of support. Take your time and make sure that when you're making a decision, your requirements are met. Cyberoam met our requirements. I was only looking at web filtering and I got a whole lot more than that. Also, your after-sales support is crucial. Train yourself, because if you have the knowledge of a product, it's easy for you to set it up and use it to its fullest potential. I rate this solution a nine out of ten. It has met many of my requirements even without subscription, just the base model. It's easy to use, easy to install, easy to implement. There isn't too much headache or cabling, you don't have to replace a whole, huge network. You're just replacing one thing and it can be implemented without an issue.
I am rating it a 10 out of 10 because it has never failed us. Talk to people who are actually using it. Actual experience always differs from the product advertisement. Most important criteria when selecting a vendor: * Market share * Ease of use * Best practices * Comments of different users from different companies of the product. Before I purchase anything, I go onto web and do thorough research about: * What the product can offer. * What are the challenges. * What are the properties of that product that makes our IT people's lives easier. * What happens if something goes wrong. * How fast I can get support. * What are its internet support options? Sometimes, if a product is used widely, you do not even have to call anyone in support. The answers are all over the Internet. For example, if you are using a Microsoft product, you don't even have to call Microsoft, because the Internet is growing with Microsoft articles about how to do and what to do when there are issues. If you are using a very limited operating system, like a Mac operating system, Mac OS. It's not very common, so you need to get professional help.