If you were talking to someone whose organization is considering Sophos Intercept X, what would you say?
How would you rate it and why? Any other tips or advice?
We're a reseller for Sophos. The newest release has got the EDR, so I think they're moving in the right direction in terms of the development. I'd rate the solution ten out of ten.
I would recommend this solution if they want endpoint protection. Always check the Sophos Central to make sure that the device is activated with the current updates and scanning. Customers should log onto the portal to see if the scan has been updated. I would rate this solution an eight out of ten.
We are distributors of Sophos. I’d rate the solution ten out of ten. I think Sophos is at the top of their game and offering a good protection solution.
This product works as expected. From the point of view of a Sophos Trainee and Sophos Support Specialist, I admire what this product is doing. It is flexible and the management console is easy to work with. Overall, this product is doing fine and I have nothing to complain about. My advice to anybody who is researching similar solutions is that if they are looking for something that is simple and reliable, then this is a good choice. There will be less effort from the local IT support, and they will have well covered and protected endpoints. If they are not willing to spend a lot of time designing policies, precisely tuning everything for maximum performance and protection, then Sophos is the best choice. With very little effort you have a fully functional and very secure system. Sophos is the best in its class, although there are no perfect systems. I would rate this solution a nine out of ten.
On a scale from one to ten, I would rate Intercept X as a nine out of ten. I don't think I can rate any software security product a ten because nothing in software security is100%. We are deploying Intercept X on Cloud, not on-premises. The reason for this is because the previous versions of Sophos made the agents different between the anti-virus, endpoint and the Intercept X. Now with the Cloud, Sophos is making one agent for the three technologies — the endpoint, Intercept X, and EDR (Intelligent Endpoint Detection and Response). The three components are in one agent and managed by one dashboard, Sophos Central.
My advice to others would be to get certification over time because without certification, it's not so easy to setup and use. Users should familiarize themselves with all the features of the program. On a scale of one to ten, my rating is nine, because of the few missing features that I think should be added in a close future.
On a scale from one to ten, I would rate Sophos Intercept X at a nine because we had some problems with technical support.
Sophos Intercept X is easy to deploy. It has all the features for a small, medium, or large scale business. On a scale from 1 to 10, I would rate this product an eight. The security of other devices on Cisco is more reliable and stable, but the user control in Sophos is a feature that Cisco doesn't have.
In terms of advice, I would make sure that, in terms of capacity, to get the right version, to find the right level of device. MX64 is a fairly small business-scale device. We were a bit hesitant about going for that, given the scalability of it at that point. But, obviously, make sure that you go in with enough extra capacity to deal with any increases you have in traffic demand. If you're setting up a VPN on the MX64, if both ends end up being a Meraki device, then it's simple to set it up. But when it isn't, it's a bit more complex. Eventually, it causes a lot of statistical information that they could provide if the devices are Meraki at both ends. If they could provide that same facility for setups where the network doesn't involve an MX64 or a Meraki device at both ends, that would be great. I would rate this solution an 8 out of 10.
Sophos needs to create a YouTube channel with educational material for technicians or engineers. I would rate Sophos Intercept X at seven out of ten because of the technical problems that we have experienced.