If you were talking to someone whose organization is considering Symantec Endpoint Detection and Response, what would you say?
How would you rate it and why? Any other tips or advice?
I would recommend this solution to others. However, it is not possible to use it for small companies at this moment. It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable. I rate Symantec Endpoint Detection and Response a ten out of ten.
I would rate this solution a seven out of ten.
I am a user of Symantec as well as an admin with the Symantec support team. I was the technical support account manager and I would support other customers. Symantec release updates two or three times per day. If you have a low bandwidth it will never get updated, although there are options to resolve this. First, you have to decide on your requirements and what features you are looking for, then you can consider any endpoint detection and response solution. There are good products on the market; there is one in particular that is cloud-based, where you don't need a single investment, but you will need to have good bandwidth. Before looking for any solutions the planning must be done. Overall, this is a good product but it is still in the early stages and there are some improvements that need to be made. I would rate this solution an eight out of ten.
I would definitely recommend Symantec because the company provides great support from its engineers. Whenever we've had any issues, we give them a call and 10 or 20 minutes later, they make contact. They're also very good at helping us quote for tenders and they negotiate well. I would rate this solution an eight out of 10.
It's a good product if you have a lot of SAP solutions. I would rate it a six out of ten. Not a 10 because it works on version 14 but SAP clients have some issues and EDR is different on SAP. That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP.
Overall, I think that this product runs quite smoothly and I definitely can recommend it. Anybody who implements it should not have any problem. I would rate this solution a nine out of ten.
What do you like most about Symantec Endpoint Detection and Response?
Thanks for sharing your thoughts with the community!
Can EDR replace antivirus, or are both needed?