The solution can maintain itself, making it one of its major advantages. There is no requirement for a very highly skilled person to operate the solution. I recommend the solution to others planning to use it. TeamViewer Remote Management is the first choice in my recommendation list, especially if screen sharing is needed. I rate the overall solution a ten out of ten.
Overall, I would rate the solution a six out of ten. I would suggest that they initially go through the technical installation process themselves. It's important to understand all aspects thoroughly before connecting with clients to explain the configuration complexities.
If you want to do remote troubleshooting, it's a good idea to utilize TeamViewer. It's been around since 2005 - that's 17 years. It's a reliable, mature option. I'd rate it nine out of ten.
Account Manager at a tech services company with 10,001+ employees
Real User
Top 20
2022-09-26T11:06:48Z
Sep 26, 2022
I would recommend this solution to others who are interested in using it. I am happy with the product, I would rate TeamViewer Remote Management an eight out of ten.
It is remote access technology. I'm not sure if it's on the cloud or not. I'd rate the solution eight out of ten. I've been happy with its capabilities.
Principal Owner at a consultancy with self employed
Real User
2021-12-22T20:29:00Z
Dec 22, 2021
I'm just a customer and an end-user. I likely use the most recent version of the solution. I'd rate the solution at an eight out of ten. We are pretty satisfied with the product overall.
We're just customers and end-users. We are a small company. We're just 20 people, therefore, our solutions are very so-ho - the kind of small office, home office kinds of equipment. I'd recommend the solution. In general, it's a good tool for remoting support. I'd rate the solution at a seven out of ten. I'd rate it higher if the pricing and licensing were a bit better.
Chief Alchemist/ IT Operations Manager at DFC International Computing
Real User
2020-12-23T14:53:00Z
Dec 23, 2020
In terms of advice, it really depends what you're using it for. TeamViewer can be from about $20 a month to $200 or $500 a month depending on how many managed devices and how many unmanaged devices there are. TeamViewer has gone to a monthly subscription rate, so you have to get it monthly. Although I think Splashtops is the same way. There are some products out there that you can buy a license for and have permanent software. The problem with that is that you don't get updates. What I see when comparing one versus the other, is that TeamViewer for small users is more expensive than some of the other ones. It maybe has some better performance or better features, but it probably depends if you're on a good internet. I'm on a rural internet so I don't have the benefits of having one gigabit download and upload and speeds. Most of my clients have a minimum of 60 megabits per second synchronous connections or fiber connections. Because most of my clients, 99.5% of my clients, are in major centers like Toronto, Montreal, Washington, New York, Ottawa, Dallas, they don't appear to have issues. The biggest issue is me. Every time there's an upgrade to the pipe, we jump on it. I'm not in an industry that can survive at five Meg or 10 Meg a second any longer, although I feel like I get that still with what I have. It depends on the size. You have to decide how many end points you need to manage? How many technicians do you have to manage those end points? Are you managing from within a ticketing package? Do you need your ticketing package to integrate with your remote management packaging? On a scale of one to ten, I would give TeamViewer Remote Management an eight.
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Overall, I would rate the solution an eight out of ten. This is a great tool for remote access and communication since it's very reliable.
The solution can maintain itself, making it one of its major advantages. There is no requirement for a very highly skilled person to operate the solution. I recommend the solution to others planning to use it. TeamViewer Remote Management is the first choice in my recommendation list, especially if screen sharing is needed. I rate the overall solution a ten out of ten.
Overall, I would rate the solution a six out of ten. I would suggest that they initially go through the technical installation process themselves. It's important to understand all aspects thoroughly before connecting with clients to explain the configuration complexities.
We are using version 13 of TeamViewer Remote Management. Overall, I rate TeamViewer Remote Management an eight out of ten.
I would definitely recommend using the solution. Overall, I would rate the product a nine out of ten.
If you want to do remote troubleshooting, it's a good idea to utilize TeamViewer. It's been around since 2005 - that's 17 years. It's a reliable, mature option. I'd rate it nine out of ten.
I would recommend this solution to others who are interested in using it. I am happy with the product, I would rate TeamViewer Remote Management an eight out of ten.
I would not recommend this solution to people who are considering it. I would rate it as a five out of ten.
It is remote access technology. I'm not sure if it's on the cloud or not. I'd rate the solution eight out of ten. I've been happy with its capabilities.
I would recommend this solution to others who are considering using it. I would rate TeamViewer Remote Management a nine out of ten.
I would recommend the solution. I'd rate the solution at a nine out of ten.
I rate this solution an eight out of ten.
I'm just a customer and an end-user. I likely use the most recent version of the solution. I'd rate the solution at an eight out of ten. We are pretty satisfied with the product overall.
I rate TeamViewer Remote Management a nine out of ten.
We're just customers and end-users. We are a small company. We're just 20 people, therefore, our solutions are very so-ho - the kind of small office, home office kinds of equipment. I'd recommend the solution. In general, it's a good tool for remoting support. I'd rate the solution at a seven out of ten. I'd rate it higher if the pricing and licensing were a bit better.
My personal opinion of it is pretty high. I would rate TeamViewer Remote Management a nine out of ten.
In terms of advice, it really depends what you're using it for. TeamViewer can be from about $20 a month to $200 or $500 a month depending on how many managed devices and how many unmanaged devices there are. TeamViewer has gone to a monthly subscription rate, so you have to get it monthly. Although I think Splashtops is the same way. There are some products out there that you can buy a license for and have permanent software. The problem with that is that you don't get updates. What I see when comparing one versus the other, is that TeamViewer for small users is more expensive than some of the other ones. It maybe has some better performance or better features, but it probably depends if you're on a good internet. I'm on a rural internet so I don't have the benefits of having one gigabit download and upload and speeds. Most of my clients have a minimum of 60 megabits per second synchronous connections or fiber connections. Because most of my clients, 99.5% of my clients, are in major centers like Toronto, Montreal, Washington, New York, Ottawa, Dallas, they don't appear to have issues. The biggest issue is me. Every time there's an upgrade to the pipe, we jump on it. I'm not in an industry that can survive at five Meg or 10 Meg a second any longer, although I feel like I get that still with what I have. It depends on the size. You have to decide how many end points you need to manage? How many technicians do you have to manage those end points? Are you managing from within a ticketing package? Do you need your ticketing package to integrate with your remote management packaging? On a scale of one to ten, I would give TeamViewer Remote Management an eight.