If you were talking to someone whose organization is considering Trend Micro Smart Protection, what would you say?
How would you rate it and why? Any other tips or advice?
I would recommend this solution to my customers. Symantec requires many agents for different modules but this only requires one agent. I would rate it an eight out of ten. It's not perfect, it has room for improvement.
There was a big gap in the availability of this product in Pakistan from 2009 to 2017. There was simply no presence of Trend Micro. In 2017, they hired people and they started a local distributor that included a technical team. With the backend support here, it has strengthened the market. When we demonstrate this solution to potential clients, we conduct the demo on the cloud. However, we leave the option to them whether they want an on-premises or cloud-based deployment. Organizations and banks in the financial sector in Pakistan generally do not use cloud-based solutions at this time. That said, my advice for anybody who is implementing this solution is to use a cloud-based deployment. It is much easier to administer because you have access to the dashboard from anywhere at any time. Also, if it happens that they do require technical support then it is easier to give access to the vendor's support team. Otherwise, it will take longer to resolve the issue. Nothing is perfect and there is always room for improvement. I would rate this solution an eight out of ten.
I would recommend the solution. I'd rate it nine out of ten. I've not explored all of the features up to now. I still need to see all of the features implemented first to be able to see if anything is missing. However, as of right now, it's working very well for us.
In terms of advice to other users, because there are so many products out there, I would caution anyone to do a thorough POC. It would be helpful. Once a company is hands-on with it, they will begin to understand a lot about the product. Demos are very limiting. Currently, I'm looking at and trying out other solutions as we've moved away from this one. I'd rate the solution seven out of ten.
We have about 3,000 people in our company, and of that, about 2,800 are on the solution. I'd rate the solution ten out of ten. Right now, we anticipate the solution will work well with different vendors. However, this is still a big question for us, as our infrastructure is Cisco, and they provide us with integrations for visibility, connector response threads, etc. At this point, we're considering switching entirely over from Trend Micro to Cisco because we have so much on Cisco already. Our management will ultimately decide on the direction the company decides to go.
I would recommend this solution. I would rate this solution an eight out of ten.
I recommend this product as it can be first line of defense for any organization with excellent features, like behavior monitoring, machine learning, and others... Overall, this product is very good, although there is still room for improvement. I would rate this solution a nine out of ten.
I'm not sure which version of the solution we are currently using (I believe it was the last one), but when we sign on for the next year, we were going over to the Apex version. We use the on-premises deployment model. We're happy with the solution and can advise others to use it, but there are other good solutions out there as well. I'd rate the solution eight out of ten.
We've been using the solution for about ten years, although it was under a different name originally. We mostly use the on-premises deployment model but do have a few cloud deployments as well. I'd advise others to try it. There are trial versions you can try if you are curious. We tested it and we were able to check for ourselves if it suited our needs. There are a lot of solutions, and quite a lot of options and for us, but this one is the perfect one for us. I'd rate the solution nine out of ten.