2019-11-21T10:01:00Z

What advice do you have for others considering Trend Micro Smart Protection?

Julia Miller - PeerSpot reviewer
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PeerSpot user
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30 Answers

TM
Real User
Top 20
2024-02-27T14:21:40Z
Feb 27, 2024

Some real viruses have trespassed the protection, but it is common for many other products. That's why we have different products. Sometimes, Trend Micro is the best, and other times it is not the best. The solution's data loss prevention capabilities work for important personal information, including information about salaries for the HR department. The impact of the solution's user interface and ease of use has been normal on our security operations. The solution's user interface is not very heavy and difficult to use, but it does not have other advantages. We have three guys who deal with everything in the administration department, including network security, operating systems, storage, and backups. Overall, I rate the solution a seven out of ten.

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SA
Reseller
Top 20
2023-12-27T07:58:00Z
Dec 27, 2023

When the customer has a product in place, they should try to utilize all the modules available in the product. When we move on to deployment, somebody can stop with the endpoint security due to the engineers not having the proper quality to deploy the product. But when it comes to vulnerability management, DLP modules, and application control, all need to be used in the network. I would rate the product a nine out of ten.

WR
Real User
Top 20
2023-10-17T08:26:31Z
Oct 17, 2023

Overall, I rate Trend Micro Smart Protection a six out of ten.

YatitaSuksathit - PeerSpot reviewer
Real User
Top 10
2023-09-18T07:05:00Z
Sep 18, 2023

The solution is easy to use and deploy. I recommend the solution. Overall, I rate the solution a nine out of ten.

Anuradha Buluwala - PeerSpot reviewer
Real User
Top 10
2023-07-07T08:10:00Z
Jul 7, 2023

By using Trend Micro, we can minimize data leaks that often result from ransomware incidents. Additionally, the solution allows us to exercise control over user actions, enabling us to apply security measures to safeguard user data. This undoubtedly brings significant advantages to a company. I would rate Trend Micro a nine out of ten.

ArundevarajM - PeerSpot reviewer
Real User
Top 5
2023-03-24T08:09:19Z
Mar 24, 2023

I would rate the tool a nine out of ten.

Learn what your peers think about Trend Micro Smart Protection. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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RN
Real User
Top 20
2022-10-10T08:26:40Z
Oct 10, 2022

I rate Trend Micro Smart Protection a seven out of ten.

Assistantmgr67 - PeerSpot reviewer
Real User
Top 5Leaderboard
2022-08-31T14:27:36Z
Aug 31, 2022

I rate this solution an eight out of ten. Using Trend Micro Smart Protection depends on the business case. Here in Egypt, we like the technical support, and they have a very good reputation. We have good staff in the country, and I recommend Trend Micro Smart Protection to anyone in the Egyptian market.

EO
Real User
Top 5Leaderboard
2022-07-17T19:55:26Z
Jul 17, 2022

I would recommend Trend Micro Smart Protection to others. The adaptability of this solution is very good in a short time. I rate Trend Micro Smart Protection an eight out of ten.

Adonis Manansala - PeerSpot reviewer
Real User
Top 20
2022-05-26T13:23:00Z
May 26, 2022

I rate Trend Micro Smart Protection nine out of 10.

HF
MSP
2022-03-02T11:34:23Z
Mar 2, 2022

I would recommend it for people with budget constraints and smaller companies. I would not recommend it for what we consider as enterprise companies here in South Africa. It is a good product. As compared to other endpoint protection products, I would rate it a six out of 10.

NP
Real User
2021-12-15T10:46:00Z
Dec 15, 2021

I would recommend Trend Micro Smart Protection as part of a core bundle. On a scale one to ten, I would rate Trend Micro Smart Protection an eight.

ER
Real User
2021-11-24T10:32:13Z
Nov 24, 2021

I recommend this solution because the support is the best. I rate Trend Micro Smart Protection a ten out of ten.

KR
Real User
2021-10-21T09:41:21Z
Oct 21, 2021

We're customers and end-users. We're using the latest version of the solution. However, I do not know the version number off-hand. I'd rate the solution at an eight out of ten due to the fact that I don't really like the web filtering. I'd recommend the solution to other users.

AA
Real User
2021-09-15T10:32:27Z
Sep 15, 2021

I would recommend this solution to others. I rate Trend Micro Smart Protection a nine out of ten.

Ryan Dave Brigino - PeerSpot reviewer
Real User
Top 5Leaderboard
2021-08-11T12:33:36Z
Aug 11, 2021

I'm an end-user of the product. I'd rate the solution at an eight out of ten. We've been happy with its capabilities over the years. I would recommend the solution, as, so far, we haven't had any issues whatsoever.

BG
Real User
2021-05-25T13:38:29Z
May 25, 2021

We're implementors. I'd rate the solution at an eight out of ten. It's been pretty well received so far. The capabilities are quite good. I'd recommend the solution to others.

SK
Reseller
2021-04-03T15:35:29Z
Apr 3, 2021

As a reseller, I would advise new users not to get the license directly. It's better to get it through value-added resellers who have some information, recommendations, and the appropriate settings that best suit the application. On a scale from one to ten, I would give Trend Micro Smart Protection a six.

KA
Real User
2020-12-22T22:05:15Z
Dec 22, 2020

The suitability of this product depends on the scenario. There are many similar products on the market right now, and everybody is evaluating them based on their own needs. That said, this is a good product and it is worth having a look at. I would rate this solution a six out of ten.

AA
Real User
2020-11-07T00:06:25Z
Nov 7, 2020

We're just a customer. We don't have a business relationship with Trend Micro. Trend Micro may be planning to launch a new product called Apex or Alex in January. However, right now, we are using the most current version of the solution which was launched in July. This version is compatible with Windows 10. We actually waited for this release to happen due to the fact that the previous versions of Trend Micro were not compatible with the latest Windows so we couldn't upgrade our Windows clients. We waited nearly three months, or maybe two months, so we would be able to upgrade our clients' Windows builds to the latest version, and ensure everything was compatible. We have a management server that manages the licenses and the number of computers and the deployment and management of computers. It companies are considering the solution, it's a good idea to do a virtual benchmark. I wasn't sure that Trend Micro was a good solution, so I ran a benchmark. I had prior experience with Symantec Endpoint Protection, and also Panda software- the Panda Security Cloud Version. BI found that Trend Micro was very reliable in terms of when we did the benchmark on the software, on the licenses, on the management side, and the admin solution overhead. Considering the trade sanctions and all the complications we have in Iran, I found Trend Micro to be compatible with those sanctions as well, as it's a Japanese company and they are not using any technology developed in U.S. It was a sanction-compliant solution as well. In terms of the cost, you could buy the license for three years or five years. It was almost hassle-free to get the new party license for three years. You don't need to pay for any license renewal every year. It's very straightforward and usable. In terms of administration, the liability is better than Panda, Sophos, and Symantec. With Symantec, it's a U.S. product, therefore we couldn't use it in Iran anyway. Overall, I would rate the solution eight out of ten. However, with the embargo, there isn't as much competition in the market right now. We don't have too many options.

AH
Reseller
2020-10-13T07:21:30Z
Oct 13, 2020

In Saudi Arabia, we are only selling on-premises models. The customers mostly request for the on-premises model, not the cloud model, due to the regulation issues. As per government regulations, we cannot send our data to anything outside Saudi Arabia. That's why the possibility is only to use on-premises products. Trend Micro Smart Protection is basically the number one endpoint protection platform that I propose to my customers. As a solution architect, I would recommend Trend Micro Smart Protection. I would rate Trend Micro Smart Protection a nine out of ten. It just needs more integration and more explanation about the product.

OA
Consultant
2020-04-26T06:32:00Z
Apr 26, 2020

I would recommend this solution to my customers. Symantec requires many agents for different modules but this only requires one agent. I would rate it an eight out of ten. It's not perfect, it has room for improvement.

Nadeem Syed - PeerSpot reviewer
Reseller
Top 5Leaderboard
2020-03-23T06:14:21Z
Mar 23, 2020

There was a big gap in the availability of this product in Pakistan from 2009 to 2017. There was simply no presence of Trend Micro. In 2017, they hired people and they started a local distributor that included a technical team. With the backend support here, it has strengthened the market. When we demonstrate this solution to potential clients, we conduct the demo on the cloud. However, we leave the option to them whether they want an on-premises or cloud-based deployment. Organizations and banks in the financial sector in Pakistan generally do not use cloud-based solutions at this time. That said, my advice for anybody who is implementing this solution is to use a cloud-based deployment. It is much easier to administer because you have access to the dashboard from anywhere at any time. Also, if it happens that they do require technical support then it is easier to give access to the vendor's support team. Otherwise, it will take longer to resolve the issue. Nothing is perfect and there is always room for improvement. I would rate this solution an eight out of ten.

DS
Real User
2020-03-16T06:56:08Z
Mar 16, 2020

I would recommend the solution. I'd rate it nine out of ten. I've not explored all of the features up to now. I still need to see all of the features implemented first to be able to see if anything is missing. However, as of right now, it's working very well for us.

XH
Real User
2020-02-20T06:38:01Z
Feb 20, 2020

In terms of advice to other users, because there are so many products out there, I would caution anyone to do a thorough POC. It would be helpful. Once a company is hands-on with it, they will begin to understand a lot about the product. Demos are very limiting. Currently, I'm looking at and trying out other solutions as we've moved away from this one. I'd rate the solution seven out of ten.

BB
Real User
2020-02-16T08:27:45Z
Feb 16, 2020

We have about 3,000 people in our company, and of that, about 2,800 are on the solution. I'd rate the solution ten out of ten. Right now, we anticipate the solution will work well with different vendors. However, this is still a big question for us, as our infrastructure is Cisco, and they provide us with integrations for visibility, connector response threads, etc. At this point, we're considering switching entirely over from Trend Micro to Cisco because we have so much on Cisco already. Our management will ultimately decide on the direction the company decides to go.

KK
Real User
2020-02-12T08:38:13Z
Feb 12, 2020

I would recommend this solution. I would rate this solution an eight out of ten.

MM
Real User
Top 10
2020-01-22T12:44:00Z
Jan 22, 2020

I recommend this product as it can be first line of defense for any organization with excellent features, like behavior monitoring, machine learning, and others... Overall, this product is very good, although there is still room for improvement. I would rate this solution a nine out of ten.

MD
Real User
2019-11-27T05:42:00Z
Nov 27, 2019

I'm not sure which version of the solution we are currently using (I believe it was the last one), but when we sign on for the next year, we were going over to the Apex version. We use the on-premises deployment model. We're happy with the solution and can advise others to use it, but there are other good solutions out there as well. I'd rate the solution eight out of ten.

ZG
Real User
Top 5
2019-11-21T10:01:00Z
Nov 21, 2019

We've been using the solution for about ten years, although it was under a different name originally. We mostly use the on-premises deployment model but do have a few cloud deployments as well. I'd advise others to try it. There are trial versions you can try if you are curious. We tested it and we were able to check for ourselves if it suited our needs. There are a lot of solutions, and quite a lot of options and for us, but this one is the perfect one for us. I'd rate the solution nine out of ten.

Traditional security solutions can’t keep up with your users. Turning to multiple point products to address the myriad of challenges only increases complexity and may leave gaps in your security. Plus, you need a flexible solution that can grow and change with you as you migrate from on-premises to the cloud. To effectively counter today’s evolving threat landscape, you need integrated security that consolidates your view across all layers of protection and all...
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