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2019-03-03T11:18:00Z

What do you like most about Accedian Skylight?

3

Hi Everyone,

What do you like most about Accedian Skylight?

Thanks for sharing your thoughts with the community!

ITCS user
Guest
88 Answers

author avatar
Top 5Reseller

It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible.

2020-11-04T07:28:00Z
author avatar
Top 10Real User

For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly.

2020-11-03T07:14:00Z
author avatar
Top 5Reseller

This solution has helped to improve the interaction between our network, datacenter, and application teams. I have used other tools, but this tool can pinpoint the root cause of my application or network issue in the majority of the cases. So, it helps different divisions or groups in the IT department to troubleshoot together and get an issue resolved. This tool helps a lot in our day-to-day networking application and IT operations.

2020-08-02T08:16:00Z
author avatar
Top 5Real User

The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly.

2020-06-17T10:56:00Z
author avatar
Real User

The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online.

2019-09-12T09:17:00Z
author avatar
Consultant

Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark.

2019-03-13T08:05:00Z
author avatar
Real User

I always have the Skylight dashboard on one of my screens... Now you can create your own dashboard, specific to an application, specific to a server, or to something else.

2019-03-13T08:05:00Z
author avatar
Real User

If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas...

2019-03-03T11:18:00Z
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