2018-10-25T07:01:00Z

What do you like most about Automation Anywhere (AA)?

23

Hi Everyone,

What do you like most about Automation Anywhere (AA)?

Thanks for sharing your thoughts with the community!

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376376 Answers

author avatar
Top 5MSP

The ease of use for the end user and the very low complexity in trying to build a bot are the big factors for us. We are able to work on a project, identify a use case, come up with a design spec, and execute and build a bot within a span of six to eight weeks. In nine to ten weeks, we are able to go live, which reduced complexity. Once we go live, the user interface and the user experience are extremely good.

2020-12-14T10:28:55Z
author avatar
Top 10Real User

When our organization switched to Automation Anywhere, the accuracy rate improved and consequently, there has not been much data loss.

2020-12-07T05:32:00Z
author avatar
Top 20Real User

AA provides multiple features such as Windows actions, Database actions, Conditional Actions, Files/Folder Actions, Loop actions, Internet actions, and Clipboard actions. I have used mostly all of these features.

2020-11-25T08:24:00Z
author avatar
Top 10Real User

The insights provided by the dashboard are excellent.

2020-11-11T22:56:55Z
author avatar
Top 20Real User

It improved on 40+ % of manual effort which was a pain point for project budget and Project team SMEs.

2020-11-03T05:27:00Z
author avatar
Top 5Real User

V.11 has three different recorders but A2019 Automation Anywhere created an all-in-one recorder called Universal recorder which more reliable to use.

2020-11-02T12:08:00Z
author avatar
Top 10Real User

Automation Anywhere has saved us a lot of time, money & efforts by automating our ServiceNow tickets.

2020-11-02T09:07:00Z
author avatar
Top 10Real User

I like all of the features, especially the MetaBot, REST API, and SAP DLL.

2020-11-02T07:40:00Z
author avatar
Top 20Real User

The tutorials that are available from Automation Anywhere are very helpful for newbies to learn the platform and get going with the tool.

2020-11-01T19:44:00Z
author avatar
Top 5Real User

Web-based control is the most valuable feature. We can access it from anywhere in the world with the control room URL and in any browser. Bot Insights make our report generation and other insights view easier. We can export the data in the form of CSV, PDF, etc.

2020-10-31T18:09:00Z
author avatar
Top 10MSP

We have a lot of clients who use AA bots in their own process. Automated that are automated require less human input. AA bots save lots of time, increase efficiency, deliver accurate output, and provide consistency which improves the overall function of processes in different domains.

2020-10-31T18:01:00Z
author avatar
Top 5Real User

The best feature is the drag-and-drop command. Users with less coding knowledge can also automate their end-to-end processes very easily.

2020-10-31T12:28:00Z
author avatar
Top 10Real User

Easy to access: Without the need to download and install software on a local machine, we can access the RPA application from virtually anywhere.

2020-10-31T09:07:00Z
author avatar
Top 5Real User

Automation Anywhere has lots of features, some of them are accuracy increases, time consumption reduced, scalability. Automation Anywhere does not require a strong knowledge of programming languages. The dashboard is user-friendly.

2020-10-31T08:16:00Z
author avatar
Top 20Real User

The most valuable feature is IQ Bot, as it allowed us to train it to extract important logistical information from customer PDF documents, irrespective of the format.

2020-10-31T05:53:00Z
author avatar
Top 10Real User

Business analytics provides real-time data that's something other competing companies lack. It uses statistics and graphs to show the performance of the bots which processes are lagging behind and if you need to give priority to certain tasks.

2020-10-31T05:10:00Z
author avatar
Top 20Real User

SAP GUI Integration commands are highly useful while working with SAP applications and facilitate easy use of the software. This feature has been recently incorporated within the software and we have been using it to interface with SAP systems in development as well as production.

2020-10-31T02:00:00Z
author avatar
Top 10Real User

Automation Anywhere is stellar and the pre-built bots on the bot store help reduce the development time and effort. The IQ Bot solution can read from scanned images and documents which has hugely benefited the mortgage processing team.

2020-10-31T01:48:00Z
author avatar
Top 10Real User

I love its reliability, ease of use, and the vast customer support that are always present to help us.

2020-10-31T00:56:00Z
author avatar
Top 20Real User

We found that RPA with additional AI capabilities, such as machine learning and Computer Vision, can enable the organization to augment existing business operations by creating efficiencies and improving the accuracy of data to be processed, without changing too much of the existing system.

2020-10-31T00:47:00Z
author avatar
Top 20Real User

Excel automation is one of the best features in Automation Anywhere. If we have to work with multiple excel sheets with lots of rows and columns, it gets really difficult to keep track of this is done manually. But Automation Anywhere makes it really simple and error-free.

2020-10-30T21:55:00Z
author avatar
Top 5Real User

The overall UI of the tool is so user-friendly that even a beginner can use it easily.

2020-10-30T18:37:00Z
author avatar
Top 10Real User

We have seen AA bringing immense value to the clients once operational. Bot deployment is easy and controlling Access is easy with RBAC With Recent additions. User groups and user management is on par with tools like Blue Prism & UiPath.

2020-10-30T17:03:00Z
author avatar
Top 10Real User

By using its AI & ML capabilities, we have solved many problems for our clients.

2020-10-30T15:41:00Z
author avatar
Top 5LeaderboardReal User

During the digital transformation of a company, the number of internal portals and applications increases leading to an increased number of data silos.

2020-10-30T15:29:00Z
author avatar
Top 5LeaderboardReal User

The features that help us satisfy the needs of the customer to overcome mundane activities using task bots and meta bots are the most valuable along with the rich controls in the control room. The developer team is able to capture all the necessary steps without much hassle with the visual designer and the ability to test each step of automation has helped in delivering error-free automation to our customer.

2020-10-30T15:19:00Z
author avatar
Top 20Real User

The recorder feature for front end automation and email packages is the most valuable feature as it has more features and it makes the email server related tasks easier and more independent on the email client.

2020-10-30T15:12:00Z
author avatar
Top 5LeaderboardReal User

A has a bouquet of features that can be used in our projects. We have utilized all the features in our existing projects. It may be task bots, meta bots, or IQ bots. The features in the AA bots may be object cloning or security features where the bots can be triggered only from the control room and will help clients to maintain their security concerns.

2020-10-30T15:08:00Z
author avatar
Top 20Real User

I like all of the product features, but I mostly like to work with IQ Bots because they have cognitive automation capabilities.

2020-10-30T14:58:00Z
author avatar
Top 20Real User

Automation Anywhere offers the capability of integrating the DLL files with meta bot and hence the developer can use DLL files to connect to applications likes outlook, SAP, etc

2020-10-30T14:49:00Z
author avatar
Top 20Real User

The Control Room is the most important feature, where we can manage the bots and publish to various bot runners in the environment.

2020-10-30T14:40:00Z
author avatar
Top 20Real User

Tasks now don't depend upon the unavailability of certain employees/colleagues to be completed. Also, bots can run all day long which also affects the overall budgets.

2020-10-30T14:05:00Z
author avatar
Top 5Real User

Scheduling helps to generate and send reports without any delay.

2020-10-30T13:52:00Z
author avatar
Top 20Real User

Object cloning with an option to enter wildcard selection was very useful when working in a web application that generated dynamic HTML content.

2020-10-30T13:50:00Z
author avatar
Top 20Real User

The development of the company from Automation Anywhere V11 to a2019 was valuable. I found many important and new features, like changing the way we write code and programming. It became much easier and very flexible in version 2019A. It became very easy to use and the recording was also good. Excel became very good too.

2020-10-30T13:47:00Z
author avatar
Top 20Real User

We have a bot running on a computer that is doing manual tasks that we used to do.

2020-10-30T13:46:00Z
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Top 20Real User

I really like Screen Recording because it is used to record a task or a series of actions.

2020-10-30T12:59:00Z
author avatar
Top 10Real User

Improved Efficiency : Post RPA services, the efficiency and accuracy of the processes have increased tremendously and now the employees can focus more on important research and analysis work.

2020-10-30T12:53:00Z
author avatar
Top 20Real User

It is one of the popular RPA vendors offering powerful & user-friendly RPA capabilities to automate any complex tasks. It is one of the "Revolutionary Technology" that changes the way the enterprise operates. This tool combines conventional RPA with intellectual elements like natural language understanding and reading any unstructured data.

2020-10-30T12:35:00Z
author avatar
Top 10Real User

Bot Insights is neatly integrated into the platform, which enables us to develop rapidly and train the learning instances using pre-defined domains over the purchase orders, forms, and invoices that need to be processed.

2020-10-30T12:08:00Z
author avatar
Top 20Real User

Recorders and Bot Insights are very valuable features.

2020-10-30T11:40:00Z
author avatar
Top 10Real User

AA allows you to create processes using 3 types of robots: Task Bot, Meta Bot, and IQ Bot. Instead of rewriting redundant code for processes, a meta bot can be used instead. This type of robot is best used for complex scalable processes. IQ Bot: The most powerful of the 3 types of robots is the IQ Bot.

2020-10-30T11:30:00Z
author avatar
Top 20Real User

Automation Anywhere improved our organization since it saved us a lot monetary value.

2020-10-30T11:27:00Z
author avatar
Top 10Real User

Automation Anywhere has improved my organization by automating many rule-based and nonjudgmental processes in domains like telecommunications, human resources, financial services, and daily or monthly reporting.

2020-10-30T11:11:00Z
author avatar
Top 20Real User

The features like IQ Bot and Metabot have helped our organization to gain business trust and provide a greater number of unique solutions to our clients for complex projects.

2020-10-30T10:49:00Z
author avatar
Top 20Real User

I consider the verification station very useful because it allows you to quickly check if the data extracted are correct or if you need to change the process.

2020-10-30T10:36:00Z
author avatar
Top 10Real User

I found the new feature of integrating Python and HTML the most valuable.

2020-10-30T10:32:00Z
author avatar
Top 20Real User

AA control room is one central system to manage our tasks. We found it excellent to administrate. It was used for easy scheduling of process/task in Remote desktop. This helped to avoid manual intervention to trigger tasks.

2020-10-30T10:27:00Z
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Top 20Real User

We used to do many daily routine checks and jobs. We have implemented the automation knowledge which resulted in good productivity, time-saving, and extra efforts being reduced.

2020-10-30T10:22:00Z
author avatar
Top 20Real User

Automation Anywhere provides the best application to use for RPA and other automation requirements. It's very easy to use and easy to understand. It's UI(user interface) which is so friendly and easily understand by the user, it is very easy to install automation anywhere product simply click on next to install, it is easy to develop bot and no coding knowledge is required to develop

2020-10-30T10:11:00Z
author avatar
Top 10Real User

The best part about A2019 is its ease of use. You don't need to be a coding champ or an expert to use and implement A2019 in automating tasks. It's very easy to learn, tweak, and implement in your day-to-day tasks, especially features like capture/record is completely marvelous.

2020-10-30T10:10:00Z
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Top 10Real User

Earlier users were converting the unstructured data from the PDF into the structured format to process the task but now, this activity is replaced by IQ Bot.

2020-10-30T10:03:00Z
author avatar
Top 10Real User

It has definitely helped automating a lot of processes, but it is very difficult to build resilient bots. It is very difficult to find skilled developers in the market, who actually build resilient bots with appropriate error handling. Maintaining the bots is another challenge as the applications keep changing.

2020-10-30T09:44:00Z
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Top 20Real User

This product is easy to use, and it helps business users to more easily understand RPA.

2020-10-30T09:36:00Z
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Top 10Real User

The addition of excel advanced to directly append worksheets, add formulas, etc was very beneficial and made the code development faster.

2020-10-30T09:34:00Z
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Top 10Real User

The control room is the best part as everything can be seen and controlled from there, scheduling storing of credentials, and much more. I have used PDF extraction and other tools where data needs to be extracted and it works great at that part. I highly recommended this tool for automation.

2020-10-30T09:32:00Z
author avatar
Top 20Real User

It has saved our HR department time since this process automatically happens without anybody's intervention. Our HR department is able to devote their time to more productive work or activities. It has also saved a lot of costs since every employee in the HR department is involved in the attendance and payroll process. Second, the process is now no more human dependent.

2020-10-30T09:31:00Z
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Top 20Real User

All customers were happy after automating using AA because of the better accuracy, it's easy to develop and manage. It's easy to manage the orchestrator.

2020-10-30T09:22:00Z
author avatar
Top 20Real User

Automation Anywhere is one of the most popular RPA vendors offering powerful and user-friendly RPA capabilities to automate the business processes that are performed by humans. AA is a web-based management system that includes a control to run end-to-end automated business tasks for companies.

2020-10-30T09:21:00Z
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Top 20Real User

It improved the task performance at a team level and improved productivity.

2020-10-30T09:11:00Z
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Top 20Real User

Bot Runner - The Bot Runner is the machine where you run the bot. You could have multiple bots running in parallel. You only need the Run License to run the bots. The bots report back the execution logs/pass/fail status back to the control room.

2020-10-30T06:19:00Z
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Top 5Real User

The universal recorder along with the Excel basic and advanced packages has been highly valuable.

2020-10-30T04:45:00Z
author avatar
Top 20Real User

I don't think one feature is more valuable than any other. In my opinion, the value is in the totality of the platform. It is easy to use for our developers with a well laid out UI and many canned tools. The Control Room is very easy to navigate and mostly intuitive to use.

2020-10-29T17:31:00Z
author avatar
Top 10Real User

It has improved a lot. We could identify a lot of manual processes that can be automated for our customers. The scope of automation by using Automation Anywhere has become wonderful. IQ Bot and AI sense are the incredible features provided.

2020-10-29T14:51:00Z
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Top 20Real User

Error handling plays an important role when you schedule a bot because if you are not physically present and something happens, you need to know what has gone wrong.

2020-10-29T12:41:00Z
author avatar
Top 10Real User

IQ Bot is very helpful as it is easy to learn and implement and the data output accuracy is almost 90%. Over time, the BOT learns from the validation which is an added advantage. Whatever I was thinking for version 11.3, it's being implemented in A2019. The incorporation of Python scripts is also implemented which will be easier for validations.

2020-10-29T11:50:00Z
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Top 20Real User

While RPA is the cutting-edge technology to bring digital transformation, the RPA as a service will reduce costs and increase efficiency with ease of deployment, less maintenance, and cheaper upgrade costs.

2020-10-29T10:09:00Z
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Top 20Real User

On the server-side, multiple developers working on a single project can save their individual works and have them stored in a single repository.

2020-10-29T09:01:00Z
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Top 20Real User

The most valuable feature is the conversion of PDF Invoices to CSV and to PDF Boxes.

2020-10-29T06:00:00Z
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Top 10Real User

The features I most appreciate are the built-in version control system, historical log, audit trail features, and the breadth of RPA action commands included out of the box.

2020-10-28T19:26:00Z
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Top 10Real User

The biggest challenge in attended automation, every time the agent has to log in to the control room and execute bot for most of the agents this is a time-consuming activity plus they are not tech-savvy

2020-10-28T11:40:00Z
author avatar
Top 5LeaderboardReal User

The MetaBots are by far the most effective system within AA. Due to the fact that no scripting is required and only the passing of variables or values to get a definite result. IQ Bot with the ABBY OCR is a powerful component to do multiple extractions in the shortest possible timeframe in comparison to human execution of similarly identified tasks or operations.

2020-10-28T06:44:00Z
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Top 20Real User

The marketing automation software provides easy workflow creation and management.

2020-10-27T10:41:00Z
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Top 20Real User

WLM & Device Pool, where multiple devices perform the same thing parallel and complete the tasks at the same time. The credential manager for security is one of the most valuable features for storing credentials and providing security between the developer usage and future maintenance where passwords expire every 90 days.

2020-10-27T06:47:00Z
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Top 10Real User

Object Cloning is the most valuable feature I have found for automating a website or a process that includes multiple mouse clicks.

2020-10-27T06:44:00Z
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Top 20Real User

Automation Anywhere is one of the leading RPA tool vendors and they have done splendid work on improving their tool.

2020-10-27T03:31:00Z
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Top 5Real User

One of the most valuable features is the error handler, as this command has helped me design bots that can handle multiple errors and exceptions.

2020-10-26T17:19:00Z
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Top 20Real User

Pulling data from web pages using Object Cloning has been an absolute delight.

2020-10-26T07:57:00Z
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Top 10Real User

Instead of packages like other RPA tools, I think the repo check-in and check-out feature enables the same in AA.

2020-10-26T06:36:00Z
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Top 5LeaderboardReal User

Since it has capabilities to integrate with third-party applications easily, it makes the life of an automation engineer very easy.

2020-10-25T12:27:00Z
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Top 10Real User

It an easy, simple, and user-friendly tool that can be accessed through the mobile application as well.

2020-10-23T18:46:00Z
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Top 10Real User

Simply tagging variables used in the bot, can provide automated real-time dashboards that are presentable to management showing them a complete view of how the bots are performing.

2020-10-23T11:07:00Z
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Top 20Real User

IQ Bot is the most important feature and it has been extensively used by our clients.

2020-10-23T11:00:00Z
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Top 10Real User

Simple processes such as tracking, logging, and data consolidation are now automated, which helps us focus more on doing tasks that are impactful and more important.

2020-10-23T10:04:00Z
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Top 10Real User

The scheduling feature allows for scheduling of the bots to a specific time every day, which helped remove the dependency on humans completely.

2020-10-23T08:55:00Z
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Top 20Real User

It is easy to automate SAP by using Cloning and Metabot.

2020-10-22T23:33:00Z
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Top 10Real User

There are many features of Automation Anywhere that were found to be most valuable like WLM, PDF integration, Advanced Excel Commands, Terminal Emulator and its commands, Interactive Forms building features of A2019 which helped us in developing UI for our front office automation and integrate it with multiple rest APIs.

2020-10-22T09:15:00Z
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Top 10Real User

There are many features that are valuable including Whatsapp messages, OCR, and image recognization, but I have not tried all of them.

2020-10-22T03:13:00Z
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Top 20Real User

Using this solution has freed internal operations employees to do more "human value-add" work by removing mundane manual tasks.

2020-10-21T19:25:00Z
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Top 20Real User

Automation Anywhere helped our organization to get our training and implementation needs successful by providing both community edition and partner edition. Automation Anywhere seamlessly handed off exceptions to employees from Automation Anywhere bots.

2020-10-21T17:34:00Z
author avatar
Top 20MSP

The CyberArk integration and setup are really amazing and it helps us to win deals for new projects.

2020-10-21T10:26:00Z
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Top 10Real User

With the help of these features, we can automatically fetch data from invoices and websites, which is followed by the automated data entry into the webpage and ERP system.

2020-10-21T08:46:00Z
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Top 20Real User

The simplicity of the tool is a plus point, as it does not require one to be from coding background to work on it.

2020-10-21T06:43:00Z
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Top 20Real User

One very useful feature is the IQ Bot, which is helpful in the operation of the data input process to all of their applications.

2020-10-21T02:49:00Z
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Top 10Real User

Having a cloud-based deployment provides more flexibility because we just need an internet connection for connecting the agent into the AA cloud.

2020-10-21T02:33:00Z
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Top 20Real User

None of the commands are unique to Automation Anywhere, which allows beginners to leverage external knowledge.

2020-10-21T00:38:00Z
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Top 20Real User

Training videos are very good and include detailed examples, which is really helpful for beginners.

2020-10-20T17:46:00Z
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Top 10Real User

With Discovery Bot, we can even have our business people enabled with process finding and do an evaluation on whether it can be converted into an opportunity.

2020-10-20T17:13:00Z
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Top 20Real User

The Capture command has been a lifesaver for me in each of my use cases and the advanced Excel functionalities like running macro, reading and manipulating data, etc. It allows the bot creator to leverage the inbuilt functionalities that AA2019 has to offer to a great extent.

2020-10-20T14:03:00Z
author avatar
Top 10Real User

The Bot Store is an online library where anybody can find variously developed, production-ready bots.

2020-10-20T13:49:00Z
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Top 10Real User

I'd say the most impactful and heavily or commonly used ability of v11 and A2019 has been the ability to integrate other code types and operations within the process.

2020-10-20T13:28:00Z
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Top 10Real User

OCR, Image Recognition, Object Cloning, and PDF integration help us a lot.

2020-10-20T12:36:00Z
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Top 10Real User

Excel automation is especially helpful because a lot of small companies are still using Excel as their data storage.

2020-10-20T12:23:00Z
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Top 5Real User

The most valuable feature is recording in the Control Room, as it allows me to chose what I want to have recorded, ensuring that I get the right thing on time.

2020-10-20T11:45:00Z
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Top 20Real User

Be it a Windows application, a web application, or a legacy tool, Automation Anywhere is able to achieve automation on these technologies seamlessly.

2020-10-20T11:26:00Z
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Top 20Real User

AA has good coverage in terms of out-of-the-box functionality for bot development and management.

2020-10-20T11:19:00Z
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Top 20Real User

By implementing the Automation Anywhere robot, we have reduced the FTE count and it was able to process 800 invoices per day with 100% accuracy.

2020-10-20T11:11:00Z
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Top 20Real User

In particular, with our requirements, we have seen reduced dependency on the workforce and we had proper execution of our business process.

2020-10-20T11:02:00Z
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Top 10Real User

The Object Cloning command is the most useful feature. Through the use of this command, between 30% and 40% of the process automation is complete.

2020-10-20T11:01:00Z
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Top 5Real User

With the help of Bot, it has increased the productivity of the current process and we do not need to spend more time on error resolution and rectification.

2020-10-20T10:52:00Z
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Top 10Real User

The support team is good and is able to resolve the issues or any challenges we encounter.

2020-10-20T10:44:00Z
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Top 20Real User

We use AA Client, Bot runners, Control room, IQ Bot, Bot insights. With the AA Client, we are able to automate almost all kinds of automation requirements without any big challenges. We found the availability of the number of commands provided by AA is really helpful to do automation within a small time frame.

2020-10-20T10:34:00Z
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Top 20Real User

The ability to find objects easily through the 'Capture' option saves your time most significantly.

2020-10-20T10:33:00Z
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Top 20Real User

The most valuable features for us are the Image Recognition and Object Cloning. We used this feature to automate our web-based tasks with repetitive actions or complex conditions. These features are very easy to use and do not require you to have deep knowledge in programming to understand since it has a drop and drag feature used to control it.

2020-10-20T10:28:00Z
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Top 10Real User

I found that the REST API commands are very useful and easy to use.

2020-10-20T10:15:00Z
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Top 20Real User

We have leveraged automation to increase economies of scale and value-added work while reducing operating costs.

2020-10-20T09:59:00Z
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Top 5Real User

The ROI on major bots has been phenomenal.

2020-10-20T09:55:00Z
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Top 20Real User

It can be easily learned by anyone who spends a bit of time with it.

2020-10-20T09:40:00Z
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Top 10Real User

By using this, we are saving time and we no need to do routine work, as it is now automated and the result is shared with all of the end-users.

2020-10-20T09:38:00Z
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Top 5LeaderboardReal User

The robust and flexible nature of the product gives it the capability to automate almost all rule-based processes in each and every ERP application that is currently available in the market.

2020-10-20T09:32:00Z
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Top 20Real User

We mostly used the Database commands in order to make the process faster and more secure, rather than using Excel or a CSV for reading the input files.

2020-10-20T09:30:00Z
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Top 10Real User

Within less time than it used to take, we can automate a complete Apex task.

2020-10-20T09:27:00Z
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Top 20Real User

The tool feature I found the most valuable is Metabot, as we can include the DLLs that are proprietary written code in .NET or other technologies.

2020-10-20T09:22:00Z
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Top 5Real User

It has helped us relieve the workload on our human workforce and thus ensures that they remain productive and motivated at all times thus work efficiently.

2020-10-06T12:01:00Z
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Top 5Real User

Automation Anywhere has surely helped our organization to shape its Digital Journey - It was our first RPA tool which helped us to perform basic automation which created Point solutions but has added tremendous value at the early stage. We were able to scale-up fast using Automation Anywhere due to its user-friendly AI and later on IQ Bots provided the required edge to handle the unstructured data.

2020-07-20T08:17:00Z
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Top 10Real User

Movement on cloud architecture according to me provided by AA2019, will be most beneficial as it will be easy to use and will provide flexibility.

2020-07-18T16:36:00Z
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Top 10Real User

The universal recorder is a kind of hybrid recorder that enables the user to record the data across devices.

2020-07-18T08:14:00Z
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Top 5Real User

I implemented AA in different environments, the AA installation is the smoothest compared to other RPA software installs.

2020-07-17T18:53:00Z
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Top 10Real User

AA has improved our digital strategy extensively and provided the required leverage to place ourselves above other peers in the O&G Industry. We were able to develop quick digital solutions by demonstrating the ROI and gain momentum by aligning the desired resources & budget from leadership.

2020-07-08T06:21:00Z
author avatar
Consultant

The most valuable feature is the screen recorder, which helps to automate processes easily.

2019-12-12T06:27:00Z
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Top 20Real User

The most valuable features of this solution are its scalability, security using the credential vault, and ease of use for business.

2019-11-03T13:17:00Z
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Real User

The valuable features that I see for automation with enterprise RPA are IQ Bot and Bot Insights. If you do anything, Bot Insight will provide the dashboard. It starts from the developer with artificial intelligence and the dashboard, which will provide the visibility of business-level metrics as well as operational-level metrics. Those are the good things I see in automation.

2019-10-10T05:43:00Z
author avatar
Real User

From an SAP point of view, we have in-built features. They have integrated everything together, so it's much easier for us to use that.

2019-10-10T05:43:00Z
author avatar
MSP

A valuable feature of Automation Anywhere for my needs is IQ Bot because it covers most of the semi-structured and structure data. That's where we are struggling a lot. So, IQ Bot is a very good solution to know and bring onboard for the automation of unstructured and semi-structured data.

2019-10-10T05:43:00Z
author avatar
MSP

Automation Anywhere includes IQ Bots. So, IQ Bots is the key part of Automation Anywhere. You can work on any type of PDF, images, invoices, or billing things in any company. You can just upload it and extract the data, then use it as you require. It is a key part of Automation Anywhere: the best part.

2019-10-10T05:43:00Z
author avatar
MSP

As for the stability of the product, we can use it in any use cases or to automate anything, like manufacturing or for the banking sector. We can automate all things. The stability is quite good. It is easy to use and user-friendly. You can automate whatever you do manually and day-to-day things work. We can automate repetitive tasks as well.

2019-10-10T05:43:00Z
author avatar
Real User

When I compare it with other RPA tools, Automation Anywhere seems pretty good. It's a user-friendly tool. Anyone can easily understand it. If there is an error, you can easily debug it from the developer level. In Automation Anywhere, the error handling happens in the easiest way. In case of an error, we send an email. It's not too difficult code to understand. There's only beginning and ending error handling, which is easy to understand.

2019-10-10T05:43:00Z
author avatar
Real User

The best part about Automation Anywhere is the easy to use UI. It's very user-friendly. You have everything that you want in front of your eyes. You just have to drag and drop, then build your logic accordingly.

2019-10-10T05:43:00Z
author avatar
Consultant

The tool is a huge time saver. If I want to do something manually, it will take half an hour, but the bot can do the task within minute or seconds. In a day, month, or year, this will be a huge amount of time for me. A reduction to a fraction of seconds will be a big impact.

2019-10-10T05:43:00Z
author avatar
Real User

One of the most valuable features is IQ Bot. If you compare Automation Anywhere with any of the other organizations, we may get same type of RPA solution, as there are multiple organizations. But, IQ Bot was one of the primary reasons to choose Automation Anywhere. Using IQ Bot, we can extract more data out from the documents that are unstructured. Therefore, we need to do two things at the same time:

We need to extract the information from image-based documents
We need to make sure that the efficiency and accuracy of the extraction is improving with each extraction.

2019-10-10T05:43:00Z
author avatar
Real User

IQ Bot is something which is going to disrupt the market in the future. We... are particularly impressed with the evolution of IQ Bot and the kind of disruption it is bringing to the OCR space.

2019-10-10T05:43:00Z
author avatar
Real User

What really helps RPA to grow is the cognitive part of it. That's where the product is really good. Initially, it started out as RPA, but now there is a cognitive aspect to it. That's a key value to it.

2019-10-10T05:43:00Z
author avatar
Real User

Scalability is one of the best things about most of the RPA bots. Once you create one, scalability is just about multiplying them.

2019-10-10T05:43:00Z
author avatar
Real User

Since our implementation, I can vouch for the fact that it is very easy to use. You do not need to know a lot of coding, even the business users, who have virtually no idea of coding, can easily operate it. They can run their bots and have the analysis ready for higher management. This is something which provides a great ease of use, and also in part why it is scalable.

2019-10-10T05:43:00Z
author avatar
Top 5Consultant

I'm impressed with the scalability. We are able to do changes. We are able to scale from different environments now with the Control Room in version 10 and 11. The scalability is pretty good. It is up to the mark of the other market competitors.

2019-10-10T05:42:00Z
author avatar
Real User

No other competitor has this email trigger, so it saves a lot of time if you automate the process. We don't need to fix a time for a task to run. It gives the feature of on demand execution for any task. Whenever a user wants, it can send a mail and get the task done as soon as possible.

2019-10-10T05:42:00Z
author avatar
Consultant

Automation Anywhere has been an integral part of this product's evolution in general. A hindrance that we were faced with was companies who did not have API integrations for Salesforce. This is where RPA and Automation Anywhere came in and helped us with integrating solutions which did not have API integrations within themselves. That's how we've evolved in the past two to three months.

2019-10-10T05:42:00Z
author avatar
Real User

In terms of development for our developers, it is very easy and quick to learn because Automation Anywhere has provided an online academy where developers can easily learn the features. It is very easy. If someone does not have a coding background, they can also learn from it very easily because it is just drag and drop and very interactive.

2019-10-10T05:42:00Z
author avatar
Consultant

We have improved on IQ Bot collectively with the normal Taskbot that we use. How it got started was that we have a lot of scanned documents to input for our solution. So, I used to get a lot of scanned documents, and extracting or reading the data from those has always been a pain area. We always used to bring a manual person in to do it. Once a manual person did that activity, it was brought into Excel where I could run the bot. With the entry of IQ Bot, it now takes care of my scanned documents, which means IQ Bot does the OCR extraction and gives my data to the Automation Anywhere Taskbot. This means no manual intervention and end-to-end bot processing, along with a happy customer at the end of the day. We provide these services to multiple clients, so we have been doing this for all of our clients.

2019-10-10T05:42:00Z
author avatar
Real User

For most of the cases that we have worked on, the application has been stable.

2019-10-10T05:42:00Z
author avatar
Real User

The tool is very easy to use and mostly user-friendly. I like that when using it I don't need much expertise.

2019-10-10T05:42:00Z
author avatar
Real User

It save us time and provides ROI as a monetary benefit because it reduces FTE, the number of headcount working for a particular project.

2019-10-10T05:42:00Z
author avatar
Real User

The most valuable feature is the Excel operations because the most repetitive task which we used to do was Excel operations. Automation Anywhere has the Excel commands feature where we can run Excel Macros, which is very valuable. It's saving so much time for us.

2019-10-10T05:42:00Z
author avatar
Real User

We use IQ Bot for invoice processing. It can be any type of document. It could be a PDF or any sort of document. It will convert those PDFs into CSV files, which is a structured format. It takes it from an unstructured to structured format. That is why we use IQ Bot.

2019-10-10T05:42:00Z
author avatar
Real User

The main thing is the simple UI, easy to use commands, and it's very easy to learn compared to other tools in the market.

2019-10-10T05:42:00Z
author avatar
Real User

It has helped us to save a lot of FTEs for our solutions that we have provided to our companies. Suppose a job which was done by a group of eight to nine people on a daily basis for 24 hours was taking a lot of time, so we created a bot with Automation Anywhere. It was done with a bot working 24/7. It reduced the numbers of guys required to do that process.

2019-10-10T05:42:00Z
author avatar
Real User

The technical support is good. If it is required that they provide their resources, they will send their resources to your organization to support you in terms of development and technical support.

2019-10-10T05:42:00Z
author avatar
Real User

IQ Bots are extremely powerful. We are using them increasingly more where we're about to look through a lot unstructured sources, like PDF documents, scanned images, contracts, etc. We are able to take the data out, then use that toward processing structured data and creating insights for our clients.

2019-10-10T05:42:00Z
author avatar
Real User

We are able to sell it very easily compared to its competitors. Another piece is the stability part. The third piece is something which is the customer experience: The ease to work with it. The Automation Anywhere, as a partner, is very easy to work with. They are there when you need them, whether you are in the initial journey of automation, you are figuring out what is the right opportunity, or whether you are in the journey of deploying the bot or support. They are there with you at each of those stages.

2019-10-10T05:42:00Z
author avatar
Real User

A user can easily adopt this technology and utilize it, when compared to the other available resources in the market.

2019-10-10T05:42:00Z
author avatar
Real User

The ability for it to be able to be scaled rapidly. For us, it has certainly provided a range of flexibility that we hadn't appreciated before we started. This means that in times of high demand for processes to be completed, we're able to quickly scale up on demand. That gives us that additional flexibility without the need to potentially consider contingent labor increases. So, it's sort of a head count avoidance increase. So, that's proved very useful for us.

2019-10-10T05:42:00Z
author avatar
Real User

The most valuable part is that it have the integrated OCR solution within it. All the other solutions do not have the right integration of the OCR solutions. You need to go to two different places to get one solution. Whereas, in IQ Bot, there is one area where you get all these solutions together in one area. That is the most important and beautiful point that I like about IQ Bot.

2019-10-10T05:42:00Z
author avatar
Real User

In my case in particular, I come from a business background, not an IT background. So, it sort of speaks for itself that I was able to pickup its functionality and how it works. In the space of two years time, I've gone from a junior developer to a senior specialist. So, it really speaks for itself in terms of being user-friendly.

2019-10-10T05:42:00Z
author avatar
Real User

So far, we have seen that a valuable feature of Automation Anywhere is the ease of integrating it with multiple systems. It can very easily integrate with an environment of an organization. It helps in a quick go to access and implementation. You don't have to spend days implementing Automation Anywhere software. You can quickly go drag and drop and do an ease of configuration. You can actually get your bot up and running very fast, which is one important advantage.

2019-10-10T05:42:00Z
author avatar
Real User

The overall developer client has an easy-to-use UI.

2019-09-10T12:05:00Z
author avatar
Real User

This solution has gives us greater employee satisfaction because manual recurring work has been reduced.

2019-09-09T11:00:00Z
author avatar
Real User

By automating processes we give back valuable hours to business stakeholders, which can be spent on value-adding activities instead of repetitive tasks.

2019-09-05T17:24:00Z
author avatar
Real User

The best feature of AA is the scheduling and the triggering...

2019-09-03T07:39:00Z
author avatar
Top 5Real User

We saw a 70 percent decrease in manual steps. If something took 10 steps to do, we are doing it in three steps today.

2019-09-03T07:39:00Z
author avatar
Real User

It has reduced the number of full-time employees.

2019-09-03T07:39:00Z
author avatar
MSP

A project that we automated: A person used to spend about eight to twelve hours every week to finish the process. The bot finishes it in half an hour. Now, the person just reviews it, then passes along the information. This has helped our organization because originally EMEA and APAC would not receive the files the same day that they were processed. But because the bot only takes a half an hour, everyone can now receive the files on the same day.

2019-09-03T07:39:00Z
author avatar
Real User

The bots we implement free up our time that we spent doing manual processing for other progressive purposes.

2019-09-03T07:39:00Z
author avatar
Real User

The turnaround time of building bots is quick. We are deploying around four bots per month. The turnaround time to get a design, build, and deploy is very fast. This is very good for us. It has helped us out when scaling up in a better manner.

2019-09-03T07:39:00Z
author avatar
Vendor

It has changed our mindset. People have started to think about automating things and come up with new perspectives, alternatives, or improvements by which automation can be implemented.

2019-09-03T07:39:00Z
author avatar
Real User

It is easy to use and deploy.

2019-09-03T07:39:00Z
author avatar
Consultant

For the beginners, it is an easy tool compared to other tools in market. Users can understand the line by line code and code it easily. There is no syntax or anything else. They can easily drag and drop, executing the bot directly.

2019-09-03T07:39:00Z
author avatar
Consultant

Most clients prefer Automation Anywhere because it is easy to implement. You don't need to know rocket science to learn this solution. If you know logic, that is sufficient. Automation Anywhere is more user-friendly.

2019-09-03T07:39:00Z
author avatar
MSP

IQ Bot is one of the most valuable features because it helps in processing different formats from different vendors.

2019-09-03T07:39:00Z
author avatar
Real User

This most valuable features of this solution are the drag-and-drop interface, and it is easy to code.

2019-09-03T07:39:00Z
author avatar
Real User

Bot Insights is the most valuable feature. We don't have to struggle with generating metrics around how the bots are performing. This information coming out of Automation Anywhere is useful to us because of the way the metrics are generated. It inspires confidence from our customers.

2019-09-03T07:39:00Z
author avatar
Real User

It is easy to use and developer-friendly. The development time is very short. If any system needs to be changed or any functionality needs to be incorporated to any of the technology, it usually will be a long process, like months. With this innovative tool's automation, it is very dynamic, easy to develop, and deliver results quickly. With some of our use cases, we were able to deliver within the time frame of two to three weeks, which is the biggest plus with this tool.

2019-09-03T07:39:00Z
author avatar
Real User

Human errors have been rectified due to bot usage.

2019-09-03T07:39:00Z
author avatar
Top 20Real User

Automation Anywhere is very good for rapid development. It has all the capabilities in terms of giving a stable automation framework. It has very cool technical capabilities, like MetaBots, dev controls, and object cloning.

2019-09-03T07:39:00Z
author avatar
Real User

It is easy to fix bug issues which you encounter in the post-production process.

2019-09-03T07:39:00Z
author avatar
Real User

It is really helpful that this solution is deployed in the cloud.

2019-09-03T07:39:00Z
author avatar
Real User

It is easy to code. While you have developers, somebody with a development or workflow mindset can logically build a bot in Automation Anywhere by understanding how to put a process in a workflow. If you have that, then you can logically build a bot in Automation Anywhere. Even a non-IT or business user can just look at the bot language and understand what the bot is doing, and that's the easy part.

2019-09-03T07:39:00Z
author avatar
Real User

Automation Anywhere has a Bot Store. E.g., you can download the bot from the Bot Store and utilize it's data extraction capabilities. You can extract unstructured data through IQ Bot. Getting unstructured data is not difficult. I once obtained an 84 page PDF file using an IQ Bot. This was just the trial version, and it was really good. I was able to get all the circuit IDs and properties that wanted in a simple CSV format. I had not seen anything like this before. When compared to other platforms, such as UiPath, they don't have these capabilities right now. They have activities like PDF extraction, but that's not good enough.

2019-09-03T07:39:00Z
author avatar
Real User

We work on SAP as well as many other internal platforms, and this solution can very easily be moved between them.

2019-09-03T07:39:00Z
author avatar
Real User

It extracts what the IQ Bot does, converting it and ensuring the entire process right from the input to the output and is fully automated. It is digitizing a particular process, which is really great.

2019-09-03T07:39:00Z
author avatar
Consultant

The Visual Studio integration is smooth and user-friendly.

2019-09-03T07:39:00Z
author avatar
Real User

This solution saves time when completing our pharmaceutical processes, which allows things to progress faster to the FDA.

2019-09-03T07:39:00Z
author avatar
Real User

It is very user-friendly. Nobody has to sit down and work on coding. We have a drag and drop option where anybody can understand it.

2019-09-03T07:39:00Z
author avatar
Consultant

Automation Anywhere has a very rich and easy to use interface. This makes it very intuitive. As an organization, we give training to business users to help them automate themselves. It is an easy to go, create your own scripts, and logic. The typical commands which they have in the workbench are very helpful for us.

2019-09-03T07:39:00Z
author avatar
Real User

With Automation Anywhere, what used to take us two days now takes us twenty minutes.

2019-09-03T07:39:00Z
author avatar
Real User

I really like the Automation Anywhere University website because it has a lot of good documents that you can read to learn about the solution.

2019-09-03T07:39:00Z
author avatar
Real User

We are working with one of the bots where we send claims through WhatsApp. Any user could take a photo in WhatsApp, then send that data to the organization. Now, whenever a photo is takes, different phones have different primary resolutions, and the data being captured is not clear data. At that moment, the data is automated to a very power system which centralizes the process to one point. This is what we are using for the insurance provider. They fill out the claims form and send this information to the organization, then we use automation tools to automate the process and come to a conclusion.

2019-09-03T07:39:00Z
author avatar
Real User

We reduce the time that scientists spend on manual tasks and put them on more value-added work.

2019-09-03T07:39:00Z
author avatar
Real User

The Control Room is the most valuable feature. This is where I can schedule a task. It runs 24/7, so it's a great feature that I love. If we are not in office, we can schedule something and leave, then the bot will run at the scheduled time.

2019-09-03T07:39:00Z
author avatar
Real User

The recording feature accelerates the timeline of your implementation.

2019-09-03T07:39:00Z
author avatar
Real User

The ease of use and its ability to change the code when something in the main process or core process changes. The ease of use is really good.

2019-09-03T07:39:00Z
author avatar
Real User

I like working with most of the commands in Automation Anywhere, such as object cloning commands. I like MetaBot for automating Citrix.

2019-09-03T07:39:00Z
author avatar
Real User

Business users utilize Bot Insight dashboards to get analysis.

2019-09-03T07:39:00Z
author avatar
Real User

This solution is easy to use and generates a quick response.

2019-09-03T07:39:00Z
author avatar
Real User

It lets users add value with their time other than focusing on downloading Excel files, consolidating, and drawing up formulas. Since everything is structured, these easily are incorporated into the bot's work.

2019-09-03T07:39:00Z
author avatar
Real User

The company continues with research and development to expand the capabilities of the product to meet market needs.

2019-09-03T07:39:00Z
author avatar
Top 10Consultant

The error handling and troubleshooting are very good. It is easy for a developer to know what happened in any particular line of code.

2019-09-03T07:39:00Z
author avatar
Real User

Having no restriction for any single programming language is very useful.

2019-09-03T07:38:00Z
author avatar
Real User

The most valuable feature is the ability to transform data into clusters.

2019-09-03T07:38:00Z
author avatar
Real User

The most valuable feature in this solution is the IQ Bot.

2019-09-03T07:38:00Z
author avatar
Real User

The ability to create automation itself is a benefit that reduces human error and enhances efficiency. Technical support is unsurpassed.

2019-09-03T07:38:00Z
author avatar
Real User

From a manageability perspective, this solution is very good.

2019-09-03T07:38:00Z
author avatar
Vendor

There is one user registration process in one application where there is no API which has been published by that framework. This is a very proprietary in one application by a third-party. So, there was a help desk, and whenever a call went to the help desk, they had a front-end where they created these user registrations. Now, this is completely automated for all employees who are onboarded. We receive the data, it is put it into Excel, and from Excel, it will update it into the particular tool where the registration happens.

2019-09-03T07:38:00Z
author avatar
Real User

Efficiency is something that has increased a lot. Productivity has increased a lot too.

2019-09-03T07:38:00Z
author avatar
Real User

The features are pretty easy to use, like the drag and drop feature. It is easy and understand, even a layman knows how the application works. All the basic stuff can be done by anybody.

2019-09-03T07:38:00Z
author avatar
Real User

It has drag-and-drop features, which makes it very fast for us to gather the required data.

2019-09-03T07:38:00Z
author avatar
Vendor

The ability to customize added automation to a lot of situations where human judgment and interpretation are not required.

2019-09-03T07:38:00Z
author avatar
Real User

We are using Automation Anywhere for our leave approval process. We used to have three FTEs on the day shift working on this process. Now, we only have one FTE working on the leave approval process. The bot supports everything else in the process. With this bot, we are saving the cost of two FTEs.

2019-09-03T07:38:00Z
author avatar
MSP

It doesn't require any coding knowledge. Any business person can automate this process.

2019-09-03T07:38:00Z
author avatar
Real User

Speed is the most valuable feature. E.g., for a human, it could take around 60 minutes to create a report with a few errors. Occasionally, a person will miss something. With this bot, we can get the work done in around five minutes. So, it takes only five minutes for a report to scan and be created with fewer errors.

2019-09-03T07:38:00Z
author avatar
Real User

IQ Bot is a valuable feature. It processes unstructured data to structured data. It helps me by making tasks less time consuming. It reduces the effort it takes versus manually.

2019-09-03T07:38:00Z
author avatar
Real User

We have automated the equivalent headcount of 500 FTEs since we started. Those people haven't been laid off. They are just doing different types of work activities.

2019-09-03T07:38:00Z
author avatar
Real User

In version 11.3, they have a good security option. Tool-wise, it's pretty good to work on Automation Anywhere. If you compare it to other tools in the industry. It is very user-friendly and easy to develop processes. We liking using it very much.

2019-09-03T07:38:00Z
author avatar
Reseller

It is easy to install and use.

2019-09-03T07:38:00Z
author avatar
Real User

We have automated that complete process of code review. The bot is solving the problem of ensuring the compliance of reviewing code. People use to generally skip the code review process, because it was exhaustive. Bots can review the complete standards of the code, whatever is there, ensuring the compliance and eventually saving time.

2019-09-03T07:33:00Z
author avatar
Real User

The technical support is fine. As soon as we raise an issue, we can get the technical support that we need. They provide the solutions to our issues.

2019-09-03T07:33:00Z
author avatar
Consultant

By using this solution for RPA, we can automate a lot of business processes, which helps achieve less time to market.

2019-09-03T07:33:00Z
author avatar
Consultant

There are things that used to take us a lot of time, like manual entries or HR queries, but now that the bots are in place, we are saving a lot of time.

2019-09-03T07:33:00Z
author avatar
Consultant

This solution is easy to use and easy to learn compared to Blue Prism, UiPath, and others.

2019-09-03T07:33:00Z
author avatar
Real User

If we want to read a scanned PDF, we use IQ Bot. Using the cognitive detail of IQ Bot and some machine learning abilities, we can train the IQ Bot to process all scanned PDF documents and give the results in an Excel file. This is a very good feature introduced by Automation Anywhere. IQ Bot is doing well.

2019-09-03T07:33:00Z
author avatar
Real User

The OCR application is excellent and has helped resolve many issues that I had been facing.

2019-09-03T07:33:00Z
author avatar
Real User

The ability to automate repetetive tasks and processing that should not require human intervention.

2019-09-03T07:33:00Z
author avatar
Consultant

I'd say there are new useful features that will definitely help us as we do more development in the near future.

2019-09-03T07:33:00Z
author avatar
Real User

They have a credential vault, which is 256-bit encrypted. That is the highest security that can be provided when it comes to credential maintenance. With a credential vault, other than the user who is entering the password, no one else knows what the password is.

2019-09-03T07:33:00Z
author avatar
Real User

This solution has decreased the time that our employees spend on manual processes.

2019-09-03T07:33:00Z
author avatar
Real User

The product has improved our organization cost-wise and bank savings in transactions. Everything has been changed for the better.

2019-09-03T07:33:00Z
author avatar
Real User

Automation Anywhere helps improve our organization by allowing us to automate processes that should not be manual.

2019-09-03T07:33:00Z
author avatar
Real User

An easy to deploy and learn automation tool that can save resources, effort and money.

2019-09-03T07:33:00Z
author avatar
Real User

Our workforce has limited capacity. By adding this solution, we can increase the amount of work coming in without adding to our workforce.

2019-09-03T07:33:00Z
author avatar
Real User

it helps to save time when doing processes. E.g., when you do a manual process for eight hours, that time is saved because the bot will do that task for you. The process owners will be able to do the analysis part. The repetitive/manual part will be done by the robot.

2019-09-03T07:33:00Z
author avatar
Real User

Our onboarding process was pretty good. We got access to all software that we needed to learn and utilize. The Automation Anywhere University is really good. In our business, the person who was onboarding us helped us to understand how to create a center of excellence and what verticals we needed to improve. So, the support was there. We are gradually becoming a center of excellence ourselves.

2019-09-03T07:33:00Z
author avatar
Real User

Just for this use case, we had around 300 tickets coming in every month. We went live last month and the tickets went down to around 80 as of August 20th. While it might touch around 100, over a period of around six months it will become zero because we have not removed all the legacy data. We are just doing it from the go date of when we went live. The target is that it will be zero after three months. So, it's working well.

2019-09-03T07:33:00Z
author avatar
Real User

The IQ Bot is unique. It is not available in another RPA tool that I am aware of, like UiPath or Blue Prism. IQ Bot converts unstructured data to structured data.

2019-09-03T07:33:00Z
author avatar
Real User

We can see what the bots are doing when they are working.

2019-09-03T07:33:00Z
author avatar
Top 5Consultant

The most valuable feature is the object cloning.

2019-09-03T07:32:00Z
author avatar
Real User

The product has saved us a lot of time by reducing manually tasks, like entering data into Excel.

2019-09-03T07:32:00Z
author avatar
Real User

The scalability of this solution is good compared to others.

2019-09-03T07:32:00Z
author avatar
Top 5Real User

We can access it anywhere. E.g., I can access dashboard from my Control Room on my mobile app using Automation Anywhere.

2019-09-03T07:32:00Z
author avatar
Real User

The most valuable feature of this solution is the MetaBot, which gives you the power to add many DLLs and customize them for the automation.

2019-09-03T07:32:00Z
author avatar
Real User

Scalability is good. There is no question about its scalability.

2019-09-03T07:32:00Z
author avatar
Real User

The management works well.

2019-09-03T07:32:00Z
author avatar
Real User

We have tried several tools in the industry, and we have not been able to automate to the same level as provided by this solution.

2019-09-03T07:32:00Z
author avatar
Top 20Real User

Sometimes the customer will not provide any data. Using Automation Anywhere, we can easily automate to capture the customer data. Then, we can use that customer data inside the Cisco Unified Wire Voice Portal.

2019-09-03T07:32:00Z
author avatar
Real User

The automation of data entry is the most valuable feature for us.

2019-09-03T07:32:00Z
author avatar
Real User

All the data that comes in has to be QC'd. Automation Anywhere helps us by automating the QC part.

2019-09-03T07:32:00Z
author avatar
Real User

Even as we were getting into RPA for the first time, I found it easy to understand this tool.

2019-09-03T07:32:00Z
author avatar
Real User

The MetaBot is a very good feature that allows me to do things that were not available in earlier versions.

2019-09-03T07:32:00Z
author avatar
Real User

This solution is easy to use and understand, even for a non-technical person.

2019-09-03T07:32:00Z
author avatar
Real User

The core functionality, the ability to automate these tasks and to interact, both with our own in-house software solutions as well as with our customers' and vendors' solutions and portals, has been incredibly valuable for us.

2019-08-26T06:42:00Z
author avatar
Real User

We valued the ease of use, when we were thinking about scaling out to the business. The recording feature, while not a developer tool - it is a tool for a business user who may not possess the thought process of a developer - we valued that in our evaluation.

2019-08-26T06:42:00Z
author avatar
Real User

The training and resources for this tool are very good. They are so simple that anyone can easily learn it. One of the tool values is its ease of use.

2019-08-05T06:24:00Z
author avatar
Consultant

I utilize all the commands provided by Automation Anywhere, such as all the recorders. I use these commands to develop my processes and bots.

2019-07-29T10:12:00Z
author avatar
Consultant

By using SNMP configurations and Excel, I was able to read the mail. I used this functionality to categorize the fabric, then I used this information to correlate the value to Jira along with Excel.

2019-07-16T05:40:00Z
author avatar
Real User

There are multiple levels of cloning. In case screen cloning doesn't work, you can do object-based cloning or keystroke-level cloning, depending upon what parameters are available to you and what is the level of information that you capture. You can traverse between object cloning, which is the lowest form of cloning to a stroke-based cloning, which is like taking care of each keystroke-level which is made by the agent.

2019-07-16T05:40:00Z
author avatar
Real User

Since we can register multiple bot runners in one control room, and we can easily monitor and re-run bots when necessary, it is convenient for me.

2019-06-20T11:05:00Z
author avatar
Real User

The Automation Anywhere software has improved our organization by moving us into the RPA climate and allowing us to save on our overhead.

2019-06-19T13:47:00Z
author avatar
Real User

One of the most valuable features is object cloning, the ability to get into websites and do things faster.

2019-06-04T07:43:00Z
author avatar
MSP

I think that one of the coolest features that what Automation Anywhere has come up with is AI Sense. I see an immense potential there. Using AI Sense, we can automate outside Citrix. That's going to remove the client dependency or overall automation journey, and that can give lot of optimization, cost saving, and the time to market.

2019-05-31T11:27:00Z
author avatar
Real User

We've been using a lot of object cloning and screen scraping, but we've also had success with: inbuilt email functionality, some integrations to incorporate heterogeneous systems like Python scripting, etc.

2019-05-27T09:37:00Z
author avatar
Real User

Toward this life cycle, we have a very structured approach of governing, monitoring, and tracking, that's the approach we have taken. Insights we gain from this governance, we apply towards automation strategy and implementations. We've done this for many clients across the globe. We are happy to share those experiences with some of you as well.

2019-05-27T08:38:00Z
author avatar
Real User

Its ease of deployment is the most valuable feature. We have found with many customers that it's quite easy to deploy.

2019-05-27T08:38:00Z
author avatar
Top 20Real User

Our experience with technical support at Automation Anywhere has been great. They have been very helpful, especially during the PoC, processes which are sort of early on in their sales cycle, or when we were just starting with Automation Anywhere a couple of years ago. We got great support for getting it onboarded in-house and getting our team up to speed. So, we have found it to be a great partnership.

2019-05-27T08:38:00Z
author avatar
Real User

The most valuable feature of Automation Anywhere is the unattended mode bots, because we don't need to go and look at what they're doing. They just go by themselves.

2019-05-27T08:38:00Z
author avatar
Real User

The advantage of Automation Anywhere is that you don't necessarily have to come from a programming background.

2019-05-27T08:38:00Z
author avatar
Real User

It's really easy to use. We have a number of people at our firm who are now certified RPA developers that had no development background. They did that just by the online training in some cases. In some cases, it was the online training, as well as a three day class that we brought in-house and had taught.

2019-05-27T08:37:00Z
author avatar
Real User

The most valuable feature of our solution is the cognitive computing because that is coming onto stream a lot faster than you would think. What used to be in the middle of, "Can this be done or not?", is becoming, "It can be done." We are getting some incredible straight through processing rates with AR around healthcare and financial services.

2019-05-27T08:37:00Z
author avatar
Real User

I love the Bot Store. I encourage a lot of my staff to use it, because it changes the game and the time that it takes to build automation. It has a lot of reusable things that you can use off the bat.

2019-05-27T08:37:00Z
author avatar
Real User

The document management processes that IQ Bot gives has very good functionality of how you can actually take unstructured data and make sense out of it, connecting inferences, then making the data available to the user. So, IQ Bot is one of the best tools that I can think of in that aspect. This solves the problem of various document structures, document formats, etc.

2019-05-27T08:37:00Z
author avatar
Real User

Automation Anywhere has improved our organization by allowing us to reduce the number of new hires, enable us to keep the same workforce, and increase productivity.

2019-05-27T08:37:00Z
author avatar
Real User

Automate Anywhere can just mimic what a human does.

2019-05-27T08:37:00Z
author avatar
Real User

Automation Anywhere has improved our company a lot. The SLA of some tasks that we need to deliver to some clients has improved greatly.

2019-05-27T08:37:00Z
author avatar
Real User

There is a very accelerated learning curve on the platform.

2019-05-27T08:37:00Z
author avatar
MSP

We work in the business process outsourcing arena, so it's mainly around freeing up people to do other things and that can be quite large numbers. Can be in the high tens, even hundreds of people that can be freed up to do other work.

2019-05-27T08:37:00Z
author avatar
MSP

The ease of use is the most valuable feature. It's very easy to use, so to get started, you don't really need hardcore development skills.

2019-05-27T08:37:00Z
author avatar
Real User

You do not need to have IT skills. I come from a finance background, so I can attest to the fact that you do not need IT skills to use Automation Anywhere to leverage it on your teams.

2019-05-27T08:37:00Z
author avatar
Vendor

My impression of the Bot Store is good. It is a really smart offering. A lot of the time customers need the same things, and there's not necessarily a lot of logic in reinventing the wheel. When you take the Bot Store, you allow people to share knowledge, you allow best practices to be immediately adopted by users, and you can share good knowledge, saving a lot of time for customers. It's a really good thing.

2019-05-27T08:37:00Z
author avatar
Real User

One of the most valuable features is the different possibilities it gives you to manipulate the interface screens that you're working with.

2019-05-09T13:13:00Z
author avatar
Real User

The general features, that we can automate a task that takes hours into minutes, are valuable.

2019-05-07T23:23:00Z
author avatar
Real User

The standout qualities of Automation Anywhere were the ease of automation and that it is an intuitive tool. After a simple walkthrough, a couple of hours or two, you would be able to hit the ground running.

2019-05-02T07:06:00Z
author avatar
Real User

It has helped us look at how our processes are organized.

2019-04-29T16:02:00Z
author avatar
Real User

With Automation Anywhere you can read and extract CSV data easily. You don't need multiple commands to read it.

2019-04-22T09:21:00Z
author avatar
Real User

It integrates with different types of applications, so we can automate our business partners' redundant, repetitive tasks.

2019-04-21T07:45:00Z
author avatar
Real User

Ease of use is one thing that definitely first comes to mind when I think of Automation Anywhere. The tools are built in a fairly straightforward way. The documentation is really good and a Knowledge Base is available on every topic.

2019-04-21T07:45:00Z
author avatar
Real User

It is very easy to use, very easy to learn. That is the main advantage of this tool. You don't need to have very specialized skills to learn it.

2019-04-21T07:45:00Z
author avatar
Real User

It's pretty simple and non-invasive.

2019-04-21T07:45:00Z
author avatar
Real User

The most valuable feature of the product is the flexibility. There are so many features that you can use to develop; it can hit a lot of use cases.

2019-04-21T07:45:00Z
author avatar
Real User

Among the most valuable features that we've been able to utilize are the screen scraping and object cloning.

2019-04-21T07:45:00Z
author avatar
Real User

It has helped us a lot with our digitized work.

2019-04-21T07:45:00Z
author avatar
Real User

As a tool, IQ Bot is easy to use, powerful, and very competitive compared to others.

2019-04-21T07:45:00Z
author avatar
MSP

With IQ Bot, we can now include cognitive automation into our process. The cognitive document processing is pretty good with IQ Bot.

2019-04-21T07:45:00Z
author avatar
Real User

I also very much like the integrating of this solution with other applications. We have some old web applications that we've been using, and we've been writing some of our own DLLs to integrate with it. It has worked really well.

2019-04-21T07:45:00Z
author avatar
Real User

The flexibility: If there is anything the tool cannot do, we have the ability to make a MetaBot to achieve that functionality. The overall flexibility of the tool makes it very useful for us in our landscape.

2019-04-21T07:45:00Z
author avatar
MSP

There have been a lot of challenges in terms of interfacing with the customer ERPs. So, we have been building tools and interfaces using bots to write back into these custom ERPs. Specifically, in the area where I work, this has been very helpful.

2019-04-21T07:45:00Z
author avatar
Real User

We had some business users who created their first bot four weeks back, and they were thrilled. It was very easy for them because of the drag and drag. They understood the process very well.

2019-04-21T07:45:00Z
author avatar
Vendor

My clients have seen tremendous value when it comes to automating business processes. The robust nature of the application allows them to scale their business processes pretty quickly.

2019-04-21T07:45:00Z
author avatar
Real User

The most valuable feature is its Excel integration.

2019-04-21T07:45:00Z
author avatar
Reseller

We are using it to backfill a lot of our resources who are retiring, so we are hiring less people as we go.

2019-04-21T07:45:00Z
author avatar
Real User

We have been able to reduce our number of FTEs.

2019-04-21T07:45:00Z
author avatar
Real User

It helps with the speed on improving processes and the results of those processes.

2019-04-21T07:45:00Z
author avatar
Real User

Automation Anywhere is excellent for integrating with other solutions. It provides the ability to leverage the APIs of third-party solutions. We use some of the already built-in MetaBots to then scrape the data and manipulate independent data that we need in order to integrate with other third-party solutions.

2019-04-21T07:45:00Z
author avatar
Real User

It has streamlined many manual processes, eliminating errors and inefficiencies. It has also allowed us to introduce metrics, so we can generate operational reports and improve our overall business.

2019-04-21T07:45:00Z
author avatar
Real User

Its ease of use is the most valuable feature. It is easy to train developers and find the right people, then use them to build the tool.

2019-04-21T07:45:00Z
author avatar
Top 10LeaderboardMSP

It saves time for the people who operate it.

2019-04-21T07:45:00Z
author avatar
Real User

Its ability to integrate with other solutions is awesome.

2019-04-21T07:45:00Z
author avatar
Real User

I like the OCR feature, where we can capture information from PDFs.

2019-04-21T07:45:00Z
author avatar
Reseller

The platform is easy to use, especially for business users.

2019-04-21T07:45:00Z
author avatar
Real User

The setup is straightforward. Automation Anywhere provides customer success managers to help with the setup.

2019-04-21T07:45:00Z
author avatar
Reseller

The Automation Anywhere University is a good tool. It goes topic-by-topic with real-time examples.

2019-04-21T07:45:00Z
author avatar
Real User

Unattended use is its most valuable feature.

2019-04-21T07:45:00Z
author avatar
Real User

Our developers love it. It is fairly simple to use. Sometimes, we are able to even bring people on fairly quickly, like interns, and have them use the software. Then, we are able to see some real benefit out of it fairly quickly.

2019-04-21T07:45:00Z
author avatar
Vendor

From a developer perspective, the user interface is user-friendly and easy to use.

2019-04-21T07:45:00Z
author avatar
Vendor

It gives us the capability of leveraging our investments in different applications. I can use Automation Anywhere to tie a number of applications or processes together, without having to do in-depth coding to automate something.

2019-04-21T07:45:00Z
author avatar
Real User

We are getting massive efficiencies across our back office, internally.

2019-04-21T07:45:00Z
author avatar
Real User

In our fund management and fund reconciliation process, we had a lot of headcount. Automation has significantly reduced our FTE count, investing that IT personnel into other work. Also, the quality of the work has slightly improved.

2019-04-21T07:45:00Z
author avatar
Real User

The technical support is very good. We are very happy with them.

2019-04-21T07:45:00Z
author avatar
Real User

The bot creation process is relatively simple.

2019-04-21T07:45:00Z
author avatar
Real User

We are able to create robotic tasks in a short time.

2019-04-21T07:45:00Z
author avatar
Real User

We're able to create reusable components. We don't want people to have to rebuild things from scratch. In this way, developers can take the reusable components and complete their development processes more quickly.

2019-04-21T07:45:00Z
author avatar
Real User

The interface is a lot better than a lot of other tools which are out there.

2019-04-21T07:45:00Z
author avatar
Real User

The solution has removed humans making errors while increasing our time savings. We now have a lot of more efficiencies in our process.

2019-04-21T07:45:00Z
author avatar
Real User

We are automatizing redundant activities, releasing employees to do value-added activities.

2019-04-21T07:45:00Z
author avatar
MSP

It helps to improve and optimize processes. It eliminates some of the manual tasks, so we can save costs.

2019-04-21T07:45:00Z
author avatar
Real User

It is very easy to use and learn compared to a programming language, where you have to have a background in coding. Anyone can learn it. Learning the software is easy.

2019-04-21T07:45:00Z
author avatar
Real User

The tech support for Automation Anywhere has been really good, so far. We haven't had to call them very much, but when we have, we have received a good response.

2019-04-21T07:45:00Z
author avatar
Real User

The bot creation process is simple and useful. Whatever you need to do, it is there. If there is something else, there are the MetaBot functions.

2019-04-21T07:45:00Z
author avatar
Real User

We spend less time preparing data.

2019-04-21T07:45:00Z
author avatar
Real User

The most valuable feature is that it is intuitive. It is designed so business users can use it with a drag and drop functionality to develop automation of business processes. Since they are the experts on business processes, there are probably the best ones to create the automation.

2019-04-21T07:45:00Z
author avatar
Real User

It removes demotivating, repetitive work from our teams.

2019-04-21T07:45:00Z
author avatar
Consultant

We got the solution because of its ease of use with the API call, avoiding the use of developers.

2019-04-21T07:45:00Z
author avatar
Real User

It automates forms for our customers and our analysts.

2019-04-21T07:45:00Z
author avatar
Real User

It is easy to use and very scalable.

2019-04-21T07:45:00Z
author avatar
Real User

The speed of the delivery is its most valuable feature.

2019-04-21T07:45:00Z
author avatar
Real User

It is easy and simple to use with its drag and drop functionality.

2019-04-21T07:45:00Z
author avatar
Real User

We have saved 60 to 70 percent on operations.

2019-04-21T07:45:00Z
author avatar
Real User

The initial setup was straightforward. It is a very guided experience: out-of-the-box with Automation Anywhere University training.

2019-04-21T07:45:00Z
author avatar
Consultant

The Control Room for the bots and its ability to connect bots with APIs are the most valuable features.

2019-04-21T07:45:00Z
author avatar
Real User

The bot creation process is easy, manageable, and everything is well-organized for a developer. Everything is centralized.

2019-04-21T07:45:00Z
author avatar
Real User

The OCR is the most valuable feature, though this is a third party feature that we have integrated. It is quite easy to integrate with other solutions.

2019-04-21T07:45:00Z
author avatar
Real User

The product is easy to use. It is a good tool for developers and business users.

2019-04-21T07:45:00Z
author avatar
Real User

Bot creation is a cool feature. It allows the developer to do complex things.

2019-04-21T07:45:00Z
author avatar
Real User

Our organization used to have a process which took five business days to do: our monthly pricing update. This was a very manual process. Our very first bot built was to automate this process. Now, the bot runs in the background every month and the process takes less than a day to run.

2019-04-21T07:45:00Z
author avatar
Real User

The ability to build automation without coding is its most valuable feature.

2019-04-21T07:45:00Z
author avatar
Real User

We are using it for scripting, and it is end user based with screen captures. It is a bit easier to use than any of the other tools out there.

2019-04-21T07:45:00Z
author avatar
Real User

The most valuable features are ease of use and deployment.

2019-04-21T07:45:00Z
author avatar
Real User

The flexibility which has been built into it is its most valuable feature.

2019-04-21T07:45:00Z
author avatar
Real User

The ability to automate low decision, highly repetitive tasks and clear large backlogs of tasks that we could not do with our human staff.

2019-04-21T07:45:00Z
author avatar
Real User

The graphical user interface (GUI) is very useful, since I don't know any coding languages. I have been able to be a developer with Automation Anywhere without knowing the technical background. I am a business user, and not needing the technical knowledge to use the system has been useful for me.

2019-04-21T07:45:00Z
author avatar
Real User

Our bots have automated time consuming tasks and completely freed up one person to do real work.

2019-04-21T07:45:00Z
author avatar
Real User

Non-developers can use the tool to create bots. Also, it is very easy for developers to use.

2019-04-21T07:45:00Z
author avatar
Real User

We can integration with other APIs, which is a good thing. This helps us with our database integration. For example, we have done an SAP integration, which is great, since SAP has a lot of manual work.

2019-04-21T07:45:00Z
author avatar
Real User

It has the ability to tag different components within the automation. We built it to track the ROI and stability of the product.

2019-04-21T07:45:00Z
author avatar
Real User

In Automation Anywhere we liked the drag-and-drop and easily stitching the recording of mouse control and keyboard controls.

2019-04-17T08:37:00Z
author avatar
Real User

Very comprehensive with different platforms especially SAP and Oracle EBS.

2019-03-27T13:45:00Z
author avatar
Top 20Reseller

They've now included the code so we can add some additional code. That's good.

2019-02-19T08:38:00Z
author avatar
Real User

This boosts the customer confidence and experience. When the customer experience increases, obviously sales will increase.

2019-02-10T10:06:00Z
author avatar
Real User

We have been able to reduce the amount of repetitive tasks completed by operations, allowing individuals to move onto tasks which cannot yet be automated.

2019-02-05T07:17:00Z
author avatar
Consultant

Automation Anywhere was easier to learn for the developers. It has a lot of out of box features when it comes to SAP, Excel, and others.

2019-02-04T08:44:00Z
author avatar
Top 20PopularReal User

What I like about Automation Anywhere is the object cloning and the way you can move the mouse and either go to a particular point or go to an element. That's very easy and intuitive in Automation Anywhere... If I need to mimic a human behavior, I will use Automation Anywhere.

2019-02-03T08:26:00Z
author avatar
Top 20Real User

We have seen more efficient processing and less number of errors due to quality control.

2019-01-16T07:54:00Z
author avatar
PopularReal User

One of the features that we have used the most is an action in the Workbench called Object Cloning. We find that very reliable and very useful for implementing different business processes.

2019-01-13T11:37:00Z
author avatar
MSP

MetaBot is the most valuable feature. Other products have robotic functionality but MetaBot is a kind of functionality by which code is created... so business users who do not have coding knowledge can drag and drop.

2019-01-06T18:17:00Z
author avatar
Real User

Its integration with source control is very refreshing. There could be a little bit more maturity around how to do some of the features, but not having to go outside the app, not having a separate set of procedures, allows you to check in and check out right from within the app. You can make edits and uploads and undo your checkouts.

2018-12-30T11:29:00Z
author avatar
Real User

The solution is easy to learn and with it, it's easy to replicate knowledge.

2018-12-19T10:49:00Z
author avatar
Real User

MetaBots are useful when connecting to websites or to forms with objects that need to be captured.

2018-12-19T10:26:00Z
author avatar
Real User

This solution is valuable because it can automate tasks which would otherwise be left for us to process manually.

2018-10-25T07:01:00Z
author avatar
Top 20Real User

The customer engagement is really deep, and they work with the “gemba”. They work with operations very closely. I also believe they have a good product roadmap.

2018-10-25T07:01:00Z
Learn what your peers think about Automation Anywhere (AA). Get advice and tips from experienced pros sharing their opinions. Updated: June 2021.
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