What do you like most about Automation Anywhere (AA)?
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The most valuable feature is the screen recorder, which helps to automate processes easily.
The most valuable features of this solution are its scalability, security using the credential vault, and ease of use for business.
The valuable features that I see for automation with enterprise RPA are IQ Bot and Bot Insights. If you do anything, Bot Insight will provide the dashboard. It starts from the developer with artificial intelligence and the dashboard, which will provide the visibility of business-level metrics as well as operational-level metrics. Those are the good things I see in automation.
From an SAP point of view, we have in-built features. They have integrated everything together, so it's much easier for us to use that.
A valuable feature of Automation Anywhere for my needs is IQ Bot because it covers most of the semi-structured and structure data. That's where we are struggling a lot. So, IQ Bot is a very good solution to know and bring onboard for the automation of unstructured and semi-structured data.
Automation Anywhere includes IQ Bots. So, IQ Bots is the key part of Automation Anywhere. You can work on any type of PDF, images, invoices, or billing things in any company. You can just upload it and extract the data, then use it as you require. It is a key part of Automation Anywhere: the best part.
As for the stability of the product, we can use it in any use cases or to automate anything, like manufacturing or for the banking sector. We can automate all things. The stability is quite good. It is easy to use and user-friendly. You can automate whatever you do manually and day-to-day things work. We can automate repetitive tasks as well.
When I compare it with other RPA tools, Automation Anywhere seems pretty good. It's a user-friendly tool. Anyone can easily understand it. If there is an error, you can easily debug it from the developer level. In Automation Anywhere, the error handling happens in the easiest way. In case of an error, we send an email. It's not too difficult code to understand. There's only beginning and ending error handling, which is easy to understand.
The best part about Automation Anywhere is the easy to use UI. It's very user-friendly. You have everything that you want in front of your eyes. You just have to drag and drop, then build your logic accordingly.
The tool is a huge time saver. If I want to do something manually, it will take half an hour, but the bot can do the task within minute or seconds. In a day, month, or year, this will be a huge amount of time for me. A reduction to a fraction of seconds will be a big impact.
One of the most valuable features is IQ Bot. If you compare Automation Anywhere with any of the other organizations, we may get same type of RPA solution, as there are multiple organizations. But, IQ Bot was one of the primary reasons to choose Automation Anywhere. Using IQ Bot, we can extract more data out from the documents that are unstructured. Therefore, we need to do two things at the same time:
We need to extract the information from image-based documents
We need to make sure that the efficiency and accuracy of the extraction is improving with each extraction.
IQ Bot is something which is going to disrupt the market in the future. We... are particularly impressed with the evolution of IQ Bot and the kind of disruption it is bringing to the OCR space.
What really helps RPA to grow is the cognitive part of it. That's where the product is really good. Initially, it started out as RPA, but now there is a cognitive aspect to it. That's a key value to it.
Scalability is one of the best things about most of the RPA bots. Once you create one, scalability is just about multiplying them.
Since our implementation, I can vouch for the fact that it is very easy to use. You do not need to know a lot of coding, even the business users, who have virtually no idea of coding, can easily operate it. They can run their bots and have the analysis ready for higher management. This is something which provides a great ease of use, and also in part why it is scalable.
I'm impressed with the scalability. We are able to do changes. We are able to scale from different environments now with the Control Room in version 10 and 11. The scalability is pretty good. It is up to the mark of the other market competitors.
No other competitor has this email trigger, so it saves a lot of time if you automate the process. We don't need to fix a time for a task to run. It gives the feature of on demand execution for any task. Whenever a user wants, it can send a mail and get the task done as soon as possible.
Automation Anywhere has been an integral part of this product's evolution in general. A hindrance that we were faced with was companies who did not have API integrations for Salesforce. This is where RPA and Automation Anywhere came in and helped us with integrating solutions which did not have API integrations within themselves. That's how we've evolved in the past two to three months.
In terms of development for our developers, it is very easy and quick to learn because Automation Anywhere has provided an online academy where developers can easily learn the features. It is very easy. If someone does not have a coding background, they can also learn from it very easily because it is just drag and drop and very interactive.
We have improved on IQ Bot collectively with the normal Taskbot that we use. How it got started was that we have a lot of scanned documents to input for our solution. So, I used to get a lot of scanned documents, and extracting or reading the data from those has always been a pain area. We always used to bring a manual person in to do it. Once a manual person did that activity, it was brought into Excel where I could run the bot. With the entry of IQ Bot, it now takes care of my scanned documents, which means IQ Bot does the OCR extraction and gives my data to the Automation Anywhere Taskbot. This means no manual intervention and end-to-end bot processing, along with a happy customer at the end of the day. We provide these services to multiple clients, so we have been doing this for all of our clients.
For most of the cases that we have worked on, the application has been stable.
The tool is very easy to use and mostly user-friendly. I like that when using it I don't need much expertise.
It save us time and provides ROI as a monetary benefit because it reduces FTE, the number of headcount working for a particular project.
The most valuable feature is the Excel operations because the most repetitive task which we used to do was Excel operations. Automation Anywhere has the Excel commands feature where we can run Excel Macros, which is very valuable. It's saving so much time for us.
We use IQ Bot for invoice processing. It can be any type of document. It could be a PDF or any sort of document. It will convert those PDFs into CSV files, which is a structured format. It takes it from an unstructured to structured format. That is why we use IQ Bot.
The main thing is the simple UI, easy to use commands, and it's very easy to learn compared to other tools in the market.
It has helped us to save a lot of FTEs for our solutions that we have provided to our companies. Suppose a job which was done by a group of eight to nine people on a daily basis for 24 hours was taking a lot of time, so we created a bot with Automation Anywhere. It was done with a bot working 24/7. It reduced the numbers of guys required to do that process.
The technical support is good. If it is required that they provide their resources, they will send their resources to your organization to support you in terms of development and technical support.
IQ Bots are extremely powerful. We are using them increasingly more where we're about to look through a lot unstructured sources, like PDF documents, scanned images, contracts, etc. We are able to take the data out, then use that toward processing structured data and creating insights for our clients.
We are able to sell it very easily compared to its competitors. Another piece is the stability part. The third piece is something which is the customer experience: The ease to work with it. The Automation Anywhere, as a partner, is very easy to work with. They are there when you need them, whether you are in the initial journey of automation, you are figuring out what is the right opportunity, or whether you are in the journey of deploying the bot or support. They are there with you at each of those stages.
A user can easily adopt this technology and utilize it, when compared to the other available resources in the market.
The ability for it to be able to be scaled rapidly. For us, it has certainly provided a range of flexibility that we hadn't appreciated before we started. This means that in times of high demand for processes to be completed, we're able to quickly scale up on demand. That gives us that additional flexibility without the need to potentially consider contingent labor increases. So, it's sort of a head count avoidance increase. So, that's proved very useful for us.
The most valuable part is that it have the integrated OCR solution within it. All the other solutions do not have the right integration of the OCR solutions. You need to go to two different places to get one solution. Whereas, in IQ Bot, there is one area where you get all these solutions together in one area. That is the most important and beautiful point that I like about IQ Bot.
In my case in particular, I come from a business background, not an IT background. So, it sort of speaks for itself that I was able to pickup its functionality and how it works. In the space of two years time, I've gone from a junior developer to a senior specialist. So, it really speaks for itself in terms of being user-friendly.
So far, we have seen that a valuable feature of Automation Anywhere is the ease of integrating it with multiple systems. It can very easily integrate with an environment of an organization. It helps in a quick go to access and implementation. You don't have to spend days implementing Automation Anywhere software. You can quickly go drag and drop and do an ease of configuration. You can actually get your bot up and running very fast, which is one important advantage.
The overall developer client has an easy-to-use UI.
This solution has gives us greater employee satisfaction because manual recurring work has been reduced.
By automating processes we give back valuable hours to business stakeholders, which can be spent on value-adding activities instead of repetitive tasks.
The best feature of AA is the scheduling and the triggering...
We saw a 70 percent decrease in manual steps. If something took 10 steps to do, we are doing it in three steps today.
It has reduced the number of full-time employees.
A project that we automated: A person used to spend about eight to twelve hours every week to finish the process. The bot finishes it in half an hour. Now, the person just reviews it, then passes along the information. This has helped our organization because originally EMEA and APAC would not receive the files the same day that they were processed. But because the bot only takes a half an hour, everyone can now receive the files on the same day.
The bots we implement free up our time that we spent doing manual processing for other progressive purposes.
The turnaround time of building bots is quick. We are deploying around four bots per month. The turnaround time to get a design, build, and deploy is very fast. This is very good for us. It has helped us out when scaling up in a better manner.
It has changed our mindset. People have started to think about automating things and come up with new perspectives, alternatives, or improvements by which automation can be implemented.
It is easy to use and deploy.
For the beginners, it is an easy tool compared to other tools in market. Users can understand the line by line code and code it easily. There is no syntax or anything else. They can easily drag and drop, executing the bot directly.
Most clients prefer Automation Anywhere because it is easy to implement. You don't need to know rocket science to learn this solution. If you know logic, that is sufficient. Automation Anywhere is more user-friendly.
IQ Bot is one of the most valuable features because it helps in processing different formats from different vendors.
This most valuable features of this solution are the drag-and-drop interface, and it is easy to code.
Bot Insights is the most valuable feature. We don't have to struggle with generating metrics around how the bots are performing. This information coming out of Automation Anywhere is useful to us because of the way the metrics are generated. It inspires confidence from our customers.
It is easy to use and developer-friendly. The development time is very short. If any system needs to be changed or any functionality needs to be incorporated to any of the technology, it usually will be a long process, like months. With this innovative tool's automation, it is very dynamic, easy to develop, and deliver results quickly. With some of our use cases, we were able to deliver within the time frame of two to three weeks, which is the biggest plus with this tool.
Human errors have been rectified due to bot usage.
Automation Anywhere is very good for rapid development. It has all the capabilities in terms of giving a stable automation framework. It has very cool technical capabilities, like MetaBots, dev controls, and object cloning.
It is easy to fix bug issues which you encounter in the post-production process.
It is really helpful that this solution is deployed in the cloud.
It is easy to code. While you have developers, somebody with a development or workflow mindset can logically build a bot in Automation Anywhere by understanding how to put a process in a workflow. If you have that, then you can logically build a bot in Automation Anywhere. Even a non-IT or business user can just look at the bot language and understand what the bot is doing, and that's the easy part.
Automation Anywhere has a Bot Store. E.g., you can download the bot from the Bot Store and utilize it's data extraction capabilities. You can extract unstructured data through IQ Bot. Getting unstructured data is not difficult. I once obtained an 84 page PDF file using an IQ Bot. This was just the trial version, and it was really good. I was able to get all the circuit IDs and properties that wanted in a simple CSV format. I had not seen anything like this before. When compared to other platforms, such as UiPath, they don't have these capabilities right now. They have activities like PDF extraction, but that's not good enough.
We work on SAP as well as many other internal platforms, and this solution can very easily be moved between them.
It extracts what the IQ Bot does, converting it and ensuring the entire process right from the input to the output and is fully automated. It is digitizing a particular process, which is really great.
The Visual Studio integration is smooth and user-friendly.
This solution saves time when completing our pharmaceutical processes, which allows things to progress faster to the FDA.
It is very user-friendly. Nobody has to sit down and work on coding. We have a drag and drop option where anybody can understand it.
Automation Anywhere has a very rich and easy to use interface. This makes it very intuitive. As an organization, we give training to business users to help them automate themselves. It is an easy to go, create your own scripts, and logic. The typical commands which they have in the workbench are very helpful for us.
With Automation Anywhere, what used to take us two days now takes us twenty minutes.
I really like the Automation Anywhere University website because it has a lot of good documents that you can read to learn about the solution.
We are working with one of the bots where we send claims through WhatsApp. Any user could take a photo in WhatsApp, then send that data to the organization. Now, whenever a photo is takes, different phones have different primary resolutions, and the data being captured is not clear data. At that moment, the data is automated to a very power system which centralizes the process to one point. This is what we are using for the insurance provider. They fill out the claims form and send this information to the organization, then we use automation tools to automate the process and come to a conclusion.
We reduce the time that scientists spend on manual tasks and put them on more value-added work.
The Control Room is the most valuable feature. This is where I can schedule a task. It runs 24/7, so it's a great feature that I love. If we are not in office, we can schedule something and leave, then the bot will run at the scheduled time.
The recording feature accelerates the timeline of your implementation.
The ease of use and its ability to change the code when something in the main process or core process changes. The ease of use is really good.
I like working with most of the commands in Automation Anywhere, such as object cloning commands. I like MetaBot for automating Citrix.
Business users utilize Bot Insight dashboards to get analysis.
This solution is easy to use and generates a quick response.
It lets users add value with their time other than focusing on downloading Excel files, consolidating, and drawing up formulas. Since everything is structured, these easily are incorporated into the bot's work.
The company continues with research and development to expand the capabilities of the product to meet market needs.
The error handling and troubleshooting are very good. It is easy for a developer to know what happened in any particular line of code.
Having no restriction for any single programming language is very useful.
The most valuable feature is the ability to transform data into clusters.
The most valuable feature in this solution is the IQ Bot.
The ability to create automation itself is a benefit that reduces human error and enhances efficiency. Technical support is unsurpassed.
From a manageability perspective, this solution is very good.
There is one user registration process in one application where there is no API which has been published by that framework. This is a very proprietary in one application by a third-party. So, there was a help desk, and whenever a call went to the help desk, they had a front-end where they created these user registrations. Now, this is completely automated for all employees who are onboarded. We receive the data, it is put it into Excel, and from Excel, it will update it into the particular tool where the registration happens.
Efficiency is something that has increased a lot. Productivity has increased a lot too.
The features are pretty easy to use, like the drag and drop feature. It is easy and understand, even a layman knows how the application works. All the basic stuff can be done by anybody.
It has drag-and-drop features, which makes it very fast for us to gather the required data.
The ability to customize added automation to a lot of situations where human judgment and interpretation are not required.
We are using Automation Anywhere for our leave approval process. We used to have three FTEs on the day shift working on this process. Now, we only have one FTE working on the leave approval process. The bot supports everything else in the process. With this bot, we are saving the cost of two FTEs.
It doesn't require any coding knowledge. Any business person can automate this process.
Speed is the most valuable feature. E.g., for a human, it could take around 60 minutes to create a report with a few errors. Occasionally, a person will miss something. With this bot, we can get the work done in around five minutes. So, it takes only five minutes for a report to scan and be created with fewer errors.
IQ Bot is a valuable feature. It processes unstructured data to structured data. It helps me by making tasks less time consuming. It reduces the effort it takes versus manually.
We have automated the equivalent headcount of 500 FTEs since we started. Those people haven't been laid off. They are just doing different types of work activities.
In version 11.3, they have a good security option. Tool-wise, it's pretty good to work on Automation Anywhere. If you compare it to other tools in the industry. It is very user-friendly and easy to develop processes. We liking using it very much.
It is easy to install and use.
We have automated that complete process of code review. The bot is solving the problem of ensuring the compliance of reviewing code. People use to generally skip the code review process, because it was exhaustive. Bots can review the complete standards of the code, whatever is there, ensuring the compliance and eventually saving time.
The technical support is fine. As soon as we raise an issue, we can get the technical support that we need. They provide the solutions to our issues.
By using this solution for RPA, we can automate a lot of business processes, which helps achieve less time to market.
There are things that used to take us a lot of time, like manual entries or HR queries, but now that the bots are in place, we are saving a lot of time.
This solution is easy to use and easy to learn compared to Blue Prism, UiPath, and others.
If we want to read a scanned PDF, we use IQ Bot. Using the cognitive detail of IQ Bot and some machine learning abilities, we can train the IQ Bot to process all scanned PDF documents and give the results in an Excel file. This is a very good feature introduced by Automation Anywhere. IQ Bot is doing well.
The OCR application is excellent and has helped resolve many issues that I had been facing.
The ability to automate repetetive tasks and processing that should not require human intervention.
I'd say there are new useful features that will definitely help us as we do more development in the near future.
They have a credential vault, which is 256-bit encrypted. That is the highest security that can be provided when it comes to credential maintenance. With a credential vault, other than the user who is entering the password, no one else knows what the password is.
This solution has decreased the time that our employees spend on manual processes.
The product has improved our organization cost-wise and bank savings in transactions. Everything has been changed for the better.
Automation Anywhere helps improve our organization by allowing us to automate processes that should not be manual.
An easy to deploy and learn automation tool that can save resources, effort and money.
Our workforce has limited capacity. By adding this solution, we can increase the amount of work coming in without adding to our workforce.
it helps to save time when doing processes. E.g., when you do a manual process for eight hours, that time is saved because the bot will do that task for you. The process owners will be able to do the analysis part. The repetitive/manual part will be done by the robot.
Our onboarding process was pretty good. We got access to all software that we needed to learn and utilize. The Automation Anywhere University is really good. In our business, the person who was onboarding us helped us to understand how to create a center of excellence and what verticals we needed to improve. So, the support was there. We are gradually becoming a center of excellence ourselves.
Just for this use case, we had around 300 tickets coming in every month. We went live last month and the tickets went down to around 80 as of August 20th. While it might touch around 100, over a period of around six months it will become zero because we have not removed all the legacy data. We are just doing it from the go date of when we went live. The target is that it will be zero after three months. So, it's working well.
The IQ Bot is unique. It is not available in another RPA tool that I am aware of, like UiPath or Blue Prism. IQ Bot converts unstructured data to structured data.
We can see what the bots are doing when they are working.
The most valuable feature is the object cloning.
The product has saved us a lot of time by reducing manually tasks, like entering data into Excel.
The scalability of this solution is good compared to others.
We can access it anywhere. E.g., I can access dashboard from my Control Room on my mobile app using Automation Anywhere.
The most valuable feature of this solution is the MetaBot, which gives you the power to add many DLLs and customize them for the automation.
Scalability is good. There is no question about its scalability.
The management works well.
We have tried several tools in the industry, and we have not been able to automate to the same level as provided by this solution.
Sometimes the customer will not provide any data. Using Automation Anywhere, we can easily automate to capture the customer data. Then, we can use that customer data inside the Cisco Unified Wire Voice Portal.
The automation of data entry is the most valuable feature for us.
All the data that comes in has to be QC'd. Automation Anywhere helps us by automating the QC part.
Even as we were getting into RPA for the first time, I found it easy to understand this tool.
The MetaBot is a very good feature that allows me to do things that were not available in earlier versions.
This solution is easy to use and understand, even for a non-technical person.
The core functionality, the ability to automate these tasks and to interact, both with our own in-house software solutions as well as with our customers' and vendors' solutions and portals, has been incredibly valuable for us.
We valued the ease of use, when we were thinking about scaling out to the business. The recording feature, while not a developer tool - it is a tool for a business user who may not possess the thought process of a developer - we valued that in our evaluation.
The training and resources for this tool are very good. They are so simple that anyone can easily learn it. One of the tool values is its ease of use.
I utilize all the commands provided by Automation Anywhere, such as all the recorders. I use these commands to develop my processes and bots.
By using SNMP configurations and Excel, I was able to read the mail. I used this functionality to categorize the fabric, then I used this information to correlate the value to Jira along with Excel.
There are multiple levels of cloning. In case screen cloning doesn't work, you can do object-based cloning or keystroke-level cloning, depending upon what parameters are available to you and what is the level of information that you capture. You can traverse between object cloning, which is the lowest form of cloning to a stroke-based cloning, which is like taking care of each keystroke-level which is made by the agent.
Since we can register multiple bot runners in one control room, and we can easily monitor and re-run bots when necessary, it is convenient for me.
The Automation Anywhere software has improved our organization by moving us into the RPA climate and allowing us to save on our overhead.
One of the most valuable features is object cloning, the ability to get into websites and do things faster.
I think that one of the coolest features that what Automation Anywhere has come up with is AI Sense. I see an immense potential there. Using AI Sense, we can automate outside Citrix. That's going to remove the client dependency or overall automation journey, and that can give lot of optimization, cost saving, and the time to market.
We've been using a lot of object cloning and screen scraping, but we've also had success with: inbuilt email functionality, some integrations to incorporate heterogeneous systems like Python scripting, etc.
Toward this life cycle, we have a very structured approach of governing, monitoring, and tracking, that's the approach we have taken. Insights we gain from this governance, we apply towards automation strategy and implementations. We've done this for many clients across the globe. We are happy to share those experiences with some of you as well.
Its ease of deployment is the most valuable feature. We have found with many customers that it's quite easy to deploy.
Our experience with technical support at Automation Anywhere has been great. They have been very helpful, especially during the PoC, processes which are sort of early on in their sales cycle, or when we were just starting with Automation Anywhere a couple of years ago. We got great support for getting it onboarded in-house and getting our team up to speed. So, we have found it to be a great partnership.
The most valuable feature of Automation Anywhere is the unattended mode bots, because we don't need to go and look at what they're doing. They just go by themselves.
The advantage of Automation Anywhere is that you don't necessarily have to come from a programming background.
It's really easy to use. We have a number of people at our firm who are now certified RPA developers that had no development background. They did that just by the online training in some cases. In some cases, it was the online training, as well as a three day class that we brought in-house and had taught.
The most valuable feature of our solution is the cognitive computing because that is coming onto stream a lot faster than you would think. What used to be in the middle of, "Can this be done or not?", is becoming, "It can be done." We are getting some incredible straight through processing rates with AR around healthcare and financial services.
I love the Bot Store. I encourage a lot of my staff to use it, because it changes the game and the time that it takes to build automation. It has a lot of reusable things that you can use off the bat.
The document management processes that IQ Bot gives has very good functionality of how you can actually take unstructured data and make sense out of it, connecting inferences, then making the data available to the user. So, IQ Bot is one of the best tools that I can think of in that aspect. This solves the problem of various document structures, document formats, etc.
Automation Anywhere has improved our organization by allowing us to reduce the number of new hires, enable us to keep the same workforce, and increase productivity.
Automate Anywhere can just mimic what a human does.
Automation Anywhere has improved our company a lot. The SLA of some tasks that we need to deliver to some clients has improved greatly.
There is a very accelerated learning curve on the platform.
We work in the business process outsourcing arena, so it's mainly around freeing up people to do other things and that can be quite large numbers. Can be in the high tens, even hundreds of people that can be freed up to do other work.
The ease of use is the most valuable feature. It's very easy to use, so to get started, you don't really need hardcore development skills.
You do not need to have IT skills. I come from a finance background, so I can attest to the fact that you do not need IT skills to use Automation Anywhere to leverage it on your teams.
My impression of the Bot Store is good. It is a really smart offering. A lot of the time customers need the same things, and there's not necessarily a lot of logic in reinventing the wheel. When you take the Bot Store, you allow people to share knowledge, you allow best practices to be immediately adopted by users, and you can share good knowledge, saving a lot of time for customers. It's a really good thing.
One of the most valuable features is the different possibilities it gives you to manipulate the interface screens that you're working with.
The general features, that we can automate a task that takes hours into minutes, are valuable.
The standout qualities of Automation Anywhere were the ease of automation and that it is an intuitive tool. After a simple walkthrough, a couple of hours or two, you would be able to hit the ground running.
It has helped us look at how our processes are organized.
With Automation Anywhere you can read and extract CSV data easily. You don't need multiple commands to read it.
It integrates with different types of applications, so we can automate our business partners' redundant, repetitive tasks.
Ease of use is one thing that definitely first comes to mind when I think of Automation Anywhere. The tools are built in a fairly straightforward way. The documentation is really good and a Knowledge Base is available on every topic.
It is very easy to use, very easy to learn. That is the main advantage of this tool. You don't need to have very specialized skills to learn it.
It's pretty simple and non-invasive.
The most valuable feature of the product is the flexibility. There are so many features that you can use to develop; it can hit a lot of use cases.
Among the most valuable features that we've been able to utilize are the screen scraping and object cloning.
It has helped us a lot with our digitized work.
As a tool, IQ Bot is easy to use, powerful, and very competitive compared to others.
With IQ Bot, we can now include cognitive automation into our process. The cognitive document processing is pretty good with IQ Bot.
I also very much like the integrating of this solution with other applications. We have some old web applications that we've been using, and we've been writing some of our own DLLs to integrate with it. It has worked really well.
The flexibility: If there is anything the tool cannot do, we have the ability to make a MetaBot to achieve that functionality. The overall flexibility of the tool makes it very useful for us in our landscape.
There have been a lot of challenges in terms of interfacing with the customer ERPs. So, we have been building tools and interfaces using bots to write back into these custom ERPs. Specifically, in the area where I work, this has been very helpful.
We had some business users who created their first bot four weeks back, and they were thrilled. It was very easy for them because of the drag and drag. They understood the process very well.
My clients have seen tremendous value when it comes to automating business processes. The robust nature of the application allows them to scale their business processes pretty quickly.
The most valuable feature is its Excel integration.
We are using it to backfill a lot of our resources who are retiring, so we are hiring less people as we go.
The scalability is good.
We have been able to reduce our number of FTEs.
It helps with the speed on improving processes and the results of those processes.
Automation Anywhere is excellent for integrating with other solutions. It provides the ability to leverage the APIs of third-party solutions. We use some of the already built-in MetaBots to then scrape the data and manipulate independent data that we need in order to integrate with other third-party solutions.
It has streamlined many manual processes, eliminating errors and inefficiencies. It has also allowed us to introduce metrics, so we can generate operational reports and improve our overall business.
Its ease of use is the most valuable feature. It is easy to train developers and find the right people, then use them to build the tool.
It saves time for the people who operate it.
Its ability to integrate with other solutions is awesome.
I like the OCR feature, where we can capture information from PDFs.
The platform is easy to use, especially for business users.
The setup is straightforward. Automation Anywhere provides customer success managers to help with the setup.
The Automation Anywhere University is a good tool. It goes topic-by-topic with real-time examples.
Unattended use is its most valuable feature.
Our developers love it. It is fairly simple to use. Sometimes, we are able to even bring people on fairly quickly, like interns, and have them use the software. Then, we are able to see some real benefit out of it fairly quickly.
From a developer perspective, the user interface is user-friendly and easy to use.
It gives us the capability of leveraging our investments in different applications. I can use Automation Anywhere to tie a number of applications or processes together, without having to do in-depth coding to automate something.
We are getting massive efficiencies across our back office, internally.
In our fund management and fund reconciliation process, we had a lot of headcount. Automation has significantly reduced our FTE count, investing that IT personnel into other work. Also, the quality of the work has slightly improved.
The technical support is very good. We are very happy with them.
The bot creation process is relatively simple.
We are able to create robotic tasks in a short time.
We're able to create reusable components. We don't want people to have to rebuild things from scratch. In this way, developers can take the reusable components and complete their development processes more quickly.
The interface is a lot better than a lot of other tools which are out there.
The solution has removed humans making errors while increasing our time savings. We now have a lot of more efficiencies in our process.
We are automatizing redundant activities, releasing employees to do value-added activities.
It helps to improve and optimize processes. It eliminates some of the manual tasks, so we can save costs.
It is very easy to use and learn compared to a programming language, where you have to have a background in coding. Anyone can learn it. Learning the software is easy.
The tech support for Automation Anywhere has been really good, so far. We haven't had to call them very much, but when we have, we have received a good response.
The bot creation process is simple and useful. Whatever you need to do, it is there. If there is something else, there are the MetaBot functions.
We spend less time preparing data.
The most valuable feature is that it is intuitive. It is designed so business users can use it with a drag and drop functionality to develop automation of business processes. Since they are the experts on business processes, there are probably the best ones to create the automation.
It removes demotivating, repetitive work from our teams.
We got the solution because of its ease of use with the API call, avoiding the use of developers.
It automates forms for our customers and our analysts.
It is easy to use and very scalable.
The speed of the delivery is its most valuable feature.
It is easy and simple to use with its drag and drop functionality.
We have saved 60 to 70 percent on operations.
The initial setup was straightforward. It is a very guided experience: out-of-the-box with Automation Anywhere University training.
The Control Room for the bots and its ability to connect bots with APIs are the most valuable features.
The bot creation process is easy, manageable, and everything is well-organized for a developer. Everything is centralized.
The OCR is the most valuable feature, though this is a third party feature that we have integrated. It is quite easy to integrate with other solutions.
The product is easy to use. It is a good tool for developers and business users.
Bot creation is a cool feature. It allows the developer to do complex things.
Our organization used to have a process which took five business days to do: our monthly pricing update. This was a very manual process. Our very first bot built was to automate this process. Now, the bot runs in the background every month and the process takes less than a day to run.
The ability to build automation without coding is its most valuable feature.
We are using it for scripting, and it is end user based with screen captures. It is a bit easier to use than any of the other tools out there.
The most valuable features are ease of use and deployment.
The flexibility which has been built into it is its most valuable feature.
The ability to automate low decision, highly repetitive tasks and clear large backlogs of tasks that we could not do with our human staff.
The graphical user interface (GUI) is very useful, since I don't know any coding languages. I have been able to be a developer with Automation Anywhere without knowing the technical background. I am a business user, and not needing the technical knowledge to use the system has been useful for me.
Our bots have automated time consuming tasks and completely freed up one person to do real work.
Non-developers can use the tool to create bots. Also, it is very easy for developers to use.
We can integration with other APIs, which is a good thing. This helps us with our database integration. For example, we have done an SAP integration, which is great, since SAP has a lot of manual work.
It has the ability to tag different components within the automation. We built it to track the ROI and stability of the product.
In Automation Anywhere we liked the drag-and-drop and easily stitching the recording of mouse control and keyboard controls.
Very comprehensive with different platforms especially SAP and Oracle EBS.
They've now included the code so we can add some additional code. That's good.
This boosts the customer confidence and experience. When the customer experience increases, obviously sales will increase.
We have been able to reduce the amount of repetitive tasks completed by operations, allowing individuals to move onto tasks which cannot yet be automated.
Automation Anywhere was easier to learn for the developers. It has a lot of out of box features when it comes to SAP, Excel, and others.
What I like about Automation Anywhere is the object cloning and the way you can move the mouse and either go to a particular point or go to an element. That's very easy and intuitive in Automation Anywhere... If I need to mimic a human behavior, I will use Automation Anywhere.
We have seen more efficient processing and less number of errors due to quality control.
One of the features that we have used the most is an action in the Workbench called Object Cloning. We find that very reliable and very useful for implementing different business processes.
MetaBot is the most valuable feature. Other products have robotic functionality but MetaBot is a kind of functionality by which code is created... so business users who do not have coding knowledge can drag and drop.
Its integration with source control is very refreshing. There could be a little bit more maturity around how to do some of the features, but not having to go outside the app, not having a separate set of procedures, allows you to check in and check out right from within the app. You can make edits and uploads and undo your checkouts.
The solution is easy to learn and with it, it's easy to replicate knowledge.
MetaBots are useful when connecting to websites or to forms with objects that need to be captured.
This solution is valuable because it can automate tasks which would otherwise be left for us to process manually.
The customer engagement is really deep, and they work with the “gemba”. They work with operations very closely. I also believe they have a good product roadmap.