What do you like most about Blue Prism?
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Technical support has been responsive when we have needed their assistance.
All of the processes that we've automated have been completed successfully, and the bots are able to process them as expected.
It's fast to get up and running if you use a cloud deployment.
The object design way of implementing things actually brings a lot of reusability for us because you can design your objects once and leverage them in multiple automations.
Blue Prism is stable enough.
The solution enables process creation and is object oriented.
The new features that have come out have been great.
Blue Prism is very good at doing background processing.
We've started to use some of the new features such as translation, cognitive, and we are finding them useful. We are also finding API integrations very useful.
Its ability to talk to different systems that we have is a valuable feature. We use Pega, which is like a credit card processing system. We also use a Debit Process Manager, which is like the Visa debit application. In the bank, we have credit card and debit card sections, and we need to kind of investigate some of the transactions when customers are complaining about the charges. Blue Prism can log in to a different system to perform the exact actions that the agents are doing. This feature has been very helpful.
Its ability to engage with external systems and websites is also very valuable. Each of our RPA projects could go across different systems. We have an in-house banking system. We also use the Visa network, and we have to go to different sites to do a lot of data scraping to ensure the data in our system matches the data in the Visa systems, and we just deal with some of the charges.
The only good thing about Blue Prism is the execution speed.
There are simple things you can put in place that help you understand workflow and how implementation acts.
Blue Prism supports the multi-bot architecture, which is really good. It is also really good at OCR. Blue Prism is integrated with Abbey OCR, and it provides at least 90% right information on period documents. This is something that is really good in Blue Prism.
Blue Prism can deal with huge amounts of data. We can track each and every record, and then we can see the data. If you don't have much coding experience, it makes it easy to build automations and deploy them. It is also easy to learn and easy to work with. It has a lot of features, which makes it reliable for any sort of automation.
It has a centrally managed infrastructure, and it is secure. Our client was using it because of its ease of use. They had already identified some workflows that were trained on Blue Prism RPAs. It was much more convenient for them to preselect Blue Prism as compared to other vendors.
The integration has improved a lot in terms of SAP, and other screens.
The entire tool is valuable because it is an enterprise tool. It is on par with other tools like Automation Anywhere or UiPath with the OCR/ICR facilities, analytics, and the entire package for enterprise-level security. It has the highest level of security as compared to any other tool.
The only feature that stands out in Blue Prism, as compared to other tools, is security. This is the only reason for still having Blue Prism in our bucket. It is very secure and reliable, and it has also been in the market for a very long time. We automated a lot of federal and government automation processes very recently with this solution.
The ease of development is the most valuable. Standard VBOs are pretty useful there with Excel and different things. Our custom developments for SAP and things like that are pretty easy to set up and quick to get going.
This is a scalable product.
The most valuable features are the exception handling and embedded control room.
It is good for transactions that are very straightforward. It works very nicely with the structured data.
It is user-friendly. It is easy to implement and easy to understand.
Blue Prism MAPIEx and the Java Bridge are really great features provided for automating Java-based applications and for allowing mail to send and receive smoothly.
Blue Prism has a lot of flexibility to integrate with other enterprise applications
It's quite easy to use and easy to understand the process studio.
Blue Prism takes good security measures and is user friendly.
The web-based designer is very user-friendly and easy to use.
We started with a very small team and small projects. As the project started getting success with Blue Prism we have a large number of teams now just for automating all the business procedures. Larger time was saved after automating the processes.
The most valuable feature is that people with zero coding knowledge can use Blue Prism very well.
It is not just for coders, as you can have a diagrammatic representation of the process.
The ease of use is really good because a lot of business people, who have some idea about logic and who can think in logic, can configure things, because there is no coding.
The most valuable feature is the ability to do surface automation, allowing interaction with legacy systems where terminal emulation is still in use.
This solution has increased the speed, accuracy, and happiness of staff involved in the activities for which RPA has been deployed.
The most valuable improvement in utilizing process automation is the cost savings, but we have also had cases where the customer experience is enhanced.
The most valuable feature is the design studio and its ease of use.
It offers assessments by way of a robotics or automation readiness assessment tool, which was quite helpful.
With Blue Prism, you automate the back-end processes. Blue Prism is more like service-side automation. It is not off-circuit automation. It is more like attended automation.
The way you design the flow and configure the activities for the bot is very useful if you are working with any of the BPM or local platforms.
If there is a task that Blue Prism cannot do out of the box, Blue Prism provides me the facility of designing one and integrating it into the application. This process is called Visual Basic Objects.
The most valuable feature is the work queue. This helps the user to create a workflow, and it is a very powerful tool for generating management reports.
We found the unassisted bots very useful because they can program a variety of different processes. This is a valuable feature of Blue Prism, especially when compared to other tools on the market.
You can easily see where all your problems lie, in a visual way. It's always nice to have a visual representation of things... Seeing things at one glance makes a lot of difference, instead of having to read through the fine print and see where the issues are.
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