2019-05-16T07:47:00Z

What do you like most about BMC TrueSight Operations Management?

Julia Miller - PeerSpot reviewer
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  • 8
PeerSpot user
29

29 Answers

VP
Real User
Top 5
2024-01-15T09:07:11Z
Jan 15, 2024

The tool is flexible enough to be customized based on customer requirements.

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Ayobanji Iluyomade - PeerSpot reviewer
Real User
Top 5
2023-10-02T14:03:05Z
Oct 2, 2023

It works irrespective of the operating system we’re running.

AD
Real User
Top 20
2023-08-30T08:43:40Z
Aug 30, 2023

The most valuable features of the solution are alert management, alert generation, and event management.

MS
Reseller
Top 5
2023-07-25T10:15:13Z
Jul 25, 2023

It is a very stable product.

Srri G - PeerSpot reviewer
Real User
Top 10
2023-07-07T04:40:41Z
Jul 7, 2023

The major advantage of the product is estate management.

MM
Real User
Top 20
2023-04-20T12:53:00Z
Apr 20, 2023

It is a scalable solution.

Learn what your peers think about BMC TrueSight Operations Management. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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Prajakta Solanke - PeerSpot reviewer
Real User
Top 10
2023-01-16T15:25:15Z
Jan 16, 2023

What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load.

RD
Consultant
2022-11-10T14:49:13Z
Nov 10, 2022

The most valuable features of BMC TrueSight Operations Management are the blackouts and event management.

PV
Consultant
Top 20
2022-10-21T18:07:06Z
Oct 21, 2022

The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down.

Mohamed Tarek - PeerSpot reviewer
Real User
Top 5
2022-10-14T09:50:45Z
Oct 14, 2022

The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server.

RK
MSP
Top 20
2022-07-26T17:52:18Z
Jul 26, 2022

It is a stable solution.

VC
Reseller
Top 20
2022-06-24T16:53:35Z
Jun 24, 2022

BMC TrueSight Operations Management is easily scalable.

DM
Vendor
Top 20
2022-06-21T08:44:18Z
Jun 21, 2022

I like the event management part.

GW
Real User
Top 20
2022-05-22T06:07:20Z
May 22, 2022

Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers.

VP
Real User
2022-02-16T18:36:00Z
Feb 16, 2022

I like everything about this tool.

I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements.

SH
Real User
2021-09-16T17:59:41Z
Sep 16, 2021

The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good.

SS
Reseller
2022-02-08T12:19:13Z
Feb 8, 2022

Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale.

ME
Real User
2021-08-18T13:13:44Z
Aug 18, 2021

I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this.

AV
Real User
Top 20
2020-12-02T23:18:40Z
Dec 2, 2020

The solution has a very good business event manager tool.

MA
Reseller
2020-08-02T08:16:00Z
Aug 2, 2020

The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization.

DG
Real User
2019-08-25T05:18:00Z
Aug 25, 2019

The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event.

JB
Real User
2019-08-25T05:17:00Z
Aug 25, 2019

We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant.

ME
Real User
2019-08-19T05:47:00Z
Aug 19, 2019

From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day.

SF
Real User
2019-07-07T06:35:00Z
Jul 7, 2019

We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP.

SL
MSP
2019-06-12T13:17:00Z
Jun 12, 2019

Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database.

SO
MSP
2019-06-12T13:17:00Z
Jun 12, 2019

It is breadth. It covers so many different technologies which can roll up into a single console.

GK
Real User
2019-06-12T13:17:00Z
Jun 12, 2019

Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it.

PM
Consultant
2019-05-20T07:59:00Z
May 20, 2019

The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution].

JR
Consultant
2019-05-16T07:47:00Z
May 16, 2019

The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud.

BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing. BMC TrueSight Operations Management Features BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones...
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