2018-03-21T10:02:00Z

What do you like most about IBM FileNet?


Hi Everyone,

What do you like most about IBM FileNet?

Thanks for sharing your thoughts with the community!

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3535 Answers

author avatar
Top 10Real User

I like the security and also the configuration. It is easy to configure and most of our business use cases have everything just with the configuration itself.

2020-01-29T11:22:00Z
author avatar
Top 20Real User

The application, in terms of durability, has been able to withstand the usage, given that it was installed in 2003 and it's still working.

2019-09-29T07:27:00Z
author avatar
Top 20Real User

FileNet is very user-friendly... We have business users using and it is quite friendly for them.

2019-09-26T04:12:00Z
author avatar
Real User

FileNet has the capabilities to meet compliance and regulatory requirements. It is very secure.

2019-09-26T04:12:00Z
author avatar
Real User

The most valuable feature is access control.

2019-09-24T05:43:00Z
author avatar
Top 5LeaderboardReal User

One of the most valuable features is FileNet's ability to capture things from the stack, from e-mail, to scanning of Excel and Word. FileNet can also convert many types of files to PDFs very easily.

2019-09-22T06:42:00Z
author avatar
Top 20Consultant

It also helps with compliance and governance issues because it's a datastore that is not modifiable, and you can guarantee that. You cannot guarantee that with a folder-based file structure, where multiple people have access.

2019-09-22T06:42:00Z
author avatar
Top 20Real User

For a large company, for the robustness, stability, performance, and the growth — that you can grow it within seconds — I would advise using FileNet, without any doubt.

2019-09-22T06:42:00Z
author avatar
Top 20Real User

[The most valuable features are] scalability and ease of use. These features are important because the customer where we have deployed it has millions of documents... And over the last five years, the volume of the documents has been increasing. It's handling all of them and without any errors.

2019-09-19T08:40:00Z
author avatar
Real User

We use IBM Datacap's capabilities to capture data and then we use FileNet's capabilities for filing, to create an archive of documents... We [also] use FileNet's ability to expose information via APIs and interoperate with other systems.

2019-09-16T04:09:00Z
author avatar
Real User

There are a lot of valuable features, but the biggest advantage is that this system is stable; it's always online, it always works... once it's configured and running, we don't need to touch it and constantly make changes to it. It's a low-maintenance platform.

2019-09-15T16:44:00Z
author avatar
Real User

The product is very stable.

2019-08-27T07:51:00Z
author avatar
Top 5LeaderboardReal User

The document collaboration is very good. There is something called Pink Note where departments can collaborate within the document. It has a built-in viewer to see any type of document.

2019-07-29T10:11:00Z
author avatar
Top 10Real User

The most useful feature is its persistent storage. Also, the full-text search and attribute searching are valuable.

2019-06-24T12:13:00Z
author avatar
Consultant

It saves our customers time by 30 to 40 percent by eliminating the time to process paper.

2019-06-19T06:23:00Z
author avatar
Real User

It has increased our productivity.

2019-06-19T06:23:00Z
author avatar
Consultant

Gves us the ability to create an end-to-end [document] transaction.

2019-06-19T06:23:00Z
author avatar
Real User

The usability is really good. Our business users are pleased with it. They seem to get what they are looking for, and it's very efficient.

2019-06-19T06:23:00Z
author avatar
Real User

The key way that this product has improved the way that that our business functions is by its stability. Its ability to remain up despite other pressures, its consistency, and lack of downtime are really the greatest things that it brings.

2019-06-18T09:00:00Z
author avatar
Real User

One of our clients, a customer of IBM, rolled out and replaced their existing ECM system with FileNet. Their productivity has increased pretty dramatically.

2019-06-18T09:00:00Z
author avatar
Real User

The product has helped with compliance and governance issues. There are some archiving policies which a financial organization has to keep. Our organization can keep up with them because of the IBM product.

2019-06-18T09:00:00Z
author avatar
Real User

We shred all our paper and no longer need the cabinet space. We used to have about six to 12 inches of cabinet space per customer, which is now gone.

2019-06-18T09:00:00Z
author avatar
Real User

The usability is very good. We like the Content Navigator. It's very easy to use the search and retrieve for documents and has a lot of options for the user to download documents or send an email.

2019-06-18T09:00:00Z
author avatar
Real User

There is a high degree of usability with this solution. It is highly compatible with our clients' and customers' work environments, making it easy to deploy and implement.

2019-06-18T09:00:00Z
author avatar
Real User

It is very user-friendly for business users. They can create their own searches. They are not dependent on administrators to create searches for them. It is self-service for them.

2019-06-18T09:00:00Z
author avatar
Real User

It is really usable. There is a lot of support for it. You have the online components to trawl through the storage. I have a lot of fun with it.

2019-06-18T09:00:00Z
author avatar
Real User

We have made our service routes more efficient, as far as moving work through the system and being able to react to customer situations and needs better by improving things, such as, address and beneficiary changes. I know that we have definitely made improvements in the process.

2019-06-18T09:00:00Z
author avatar
Top 20Real User

The most valuable features of FileNet are its comprehensive ability to store content, to get insights from the content, and to use that content for making decisions routed through workflow.

2019-06-18T09:00:00Z
author avatar
Top 20Real User

The most valuable features for us are Wex (Watson) for search, Datacap for OCR/ICR, and Automation Anywhere for RPA.

2019-05-19T08:29:00Z
author avatar
Top 20Real User

The features that I have found most valuable include the Data Capture and Case Manager features.

2019-05-02T14:53:00Z
author avatar
Real User

It puts governance in place around the content and processes. Access levels can be set to certain parts of the document based on role level.

2018-10-09T05:21:00Z
author avatar
Real User

The API's extensibility and new user interface are its most valuable features.

2018-10-09T05:21:00Z
author avatar
Real User

There aren't very many ECM solutions that scale properly, both up and out. We have customers who hold billions of documents. There aren't very many that can scale that far, and that can also scale out so that they can handle lots of users, lots of documents, and that understand how to handle external users. FileNet is one that can.

2018-10-09T05:21:00Z
author avatar
Real User

It has the ability to mix document management and process automation.

2018-03-27T07:29:00Z
author avatar
Real User

It allows for multiple people to access content simultaneously.

2018-03-21T10:02:00Z
Learn what your peers think about IBM FileNet. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
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