2020-05-18T07:50:00Z

What do you like most about LogMeIn Rescue?

Miriam Tover - PeerSpot reviewer
  • 0
  • 13
PeerSpot user
5

5 Answers

SachinAnikar - PeerSpot reviewer
Real User
Top 20
2023-10-06T08:16:46Z
Oct 6, 2023

LogMeIn is a remote tool that I use for remote solutions.

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Aditya Chhibber - PeerSpot reviewer
Reseller
Top 10
2023-08-30T13:29:42Z
Aug 30, 2023

The solution has been in the market for the past 20 years. For us, it is one of the best tools.

JJ
Real User
2020-10-13T07:21:00Z
Oct 13, 2020

The most valuable feature is the ability for people to use LogMeIn's app that we install with our software, to bring us online with one click, so we can view their computer screens. It's easy and a lot of folks like it.

GH
Real User
2020-10-11T08:58:00Z
Oct 11, 2020

They've thought of everything in terms of features. It's got all the little drill-down details and capabilities to apply patches and other stuff like that. I don't use everything they offer but you can go wherever you want to take this tool. It's been around for a really long time. We try as much as possible to train our staff to take care of their own systems and train our customer staff to take care of their own systems.

There's a little laser pointer feature that you can pull up on the screen and say, "No, over here, click on this." That's very educational. It's a simple thing but when you're trying to get people to take responsibility and learn to take care of their own infrastructure, being able to just point at something while you're viewing their screen, as well as, take over their screen, is very valuable.

RG
Real User
2020-05-18T07:50:00Z
May 18, 2020

Customer satisfaction went up by 40 percent and productivity for my staff went up by 30 percent.

Find out what your peers are saying about LogMeIn, TeamViewer, BeyondTrust and others in Remote Access. Updated: March 2024.
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What is remote access control? Remote access control refers to the capability of an organization to monitor and control access to a network (home, school, office, etc.) or an individual device at any time from anywhere. Organizations use remote access control to allow authorized users the ability to log in remotely and still have secure access to necessary information within the network using a specifically approved device. Remote access control can include wide area networks (WANs),...
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