What do you like most about NETSCOUT InfiniStreamNG?
Thanks for sharing your thoughts with the community!
I love the single pane of glass view. It makes it easier to not have to navigate everywhere. It allows more simplistic visibility, without having to go from tool to tool to tool, or from window to window to window.
The most valuable features are speed and cost.
The most valuable feature is utilization.
When we have mobile operators who are signal partners, where one is the roaming host and another is the roamer, we are able to see their traffic. Their packets are able to detect if any faults to develop, and at what point they fail.
It has cut our troubleshooting down by days. Once we have a product in place, we show people examples of how it can streamline their troubleshooting process.
It helps us to assist our customers to isolate problems. If it is us who is having the problem, then we can use it to streamline the process.
The product is stable. I have never had any issue where we have lost an InfiniStream, or visibility from that particular InfiniStream, throughout the bank.
The technical support is really good. They will go above and beyond, if you are running into a problem. You can go to a sales engineer, who will engage technical support to help you out.
It allows us to get quicker resolutions. We can see exactly what is using up the bandwidth, so we can assist end users.
It helps us get to root cause quickly. With utilization and consumption of bandwidth, we can usually see what application is taking as much as they should (or shouldn't), then account for it accordingly.
It is very rock solid. We hardly have any hardware issues.
The tool has the ability to look back within a month's data. It is very easy to navigate within the tool and troubleshoot the problem, compared to other solutions that we've used in the past.