2018-10-04T17:27:00Z

What do you like most about NETSCOUT nGeniusONE?

Miriam Tover - PeerSpot reviewer
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PeerSpot user
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43 Answers

AS
Real User
Top 20
2023-10-23T13:15:30Z
Oct 23, 2023

The most valuable feature is that it is in line with the traffic. It already captures the raw traffic itself and then filters it, giving us the correct image. Some other companies may just extract what they think is valuable from the traffic itself. nGeniusONE is in line.

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ME
Reseller
Top 5
2023-09-19T13:16:00Z
Sep 19, 2023

The solution helps to troubleshoot and put our hands on the weak points of customer networks.

UJ
Reseller
Top 5
2023-07-21T09:37:29Z
Jul 21, 2023

It is an easy-to-scale platform.

MD
Real User
Top 5Leaderboard
2023-06-15T07:01:46Z
Jun 15, 2023

It is a scalable solution.

HT
Real User
Top 20
2023-05-12T12:15:00Z
May 12, 2023

The support is good.

AA
Real User
Top 5
2022-09-20T19:24:17Z
Sep 20, 2022

The product is very good. We have very few problems.

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Soap Chen - PeerSpot reviewer
Reseller
Top 10
2022-08-24T10:19:31Z
Aug 24, 2022

The most valuable feature of NETSCOUT nGeniusONE is it helps customer to understand what risks are in their network. For example, if a customer has some wrong configurations. It could cost them some critical services to slow down.

MQ
Real User
2021-11-07T09:16:00Z
Nov 7, 2021

The stability of this product is ok.

JS
Reseller
2021-09-30T14:25:53Z
Sep 30, 2021

The installation process is straightforward.

JB
Real User
Top 20
2020-09-03T07:49:00Z
Sep 3, 2020

The quick drill-down views are similar to Wireshark views. Those are quite nice, with the views on how you interpret some of the data. The granularity of how far you can drill down into milliseconds or microseconds is a very nice feature. It actually stores quite a lot of data in its database.

PD
Real User
2020-08-30T08:33:00Z
Aug 30, 2020

If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue.

LL
Real User
2020-08-05T06:59:00Z
Aug 5, 2020

The solution transforms packet wire data into real-time data that is actionable. It helps us with faster detection of issues and allows us to create alerts.

JL
Real User
2020-07-26T08:19:00Z
Jul 26, 2020

We've saved a lot of time in triaging. We have found root cause identities on packet captures and have been able to feed that information back to a specific vendor, because a lot of our technology is emerging. So, we're able to give that feedback to our vendors and have them solve the problems that they need to fix, and they have the evidence to do so.

BU
Real User
2020-07-22T08:17:00Z
Jul 22, 2020

It's a consolidated, single tool that talks to multiple platforms. It's not vendor-proprietary; it's independent. It provides interoperability with different products, whether they are routing products, switching products, wireless, wired, load balancing, or proxy. It works with anything you can name.

DV
Vendor
2020-03-17T10:07:00Z
Mar 17, 2020

The ability of the dashboards is useful for discover, mapping and understanding of application behaviour.

DO
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

The packet capture is the most valuable feature for us. It gathers data from the device. In case somebody has a problem, I can go back X amount of time - days, hours - and get the data to do real troubleshooting.

MV
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

The most valuable feature of this solution is being able to drill down into any kind of troubles that are reported to us, by use of identifiers.

EL
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

The VoLTE model, call search and Media Monitor were essential when we launched VoLTE. We're relying heavily on them to troubleshoot our VoLTE calls.

MC
Vendor
2019-04-21T06:49:00Z
Apr 21, 2019

The most valuable features are visibility, real-time, on-demand.

GD
Vendor
2019-04-21T06:49:00Z
Apr 21, 2019

Among the valuable features, if it's TAP'ed well, are the density of the data that you can get and the relatively high veracity or accuracy rate that we see from it.

PB
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

The valuable features include packet analysis, packet capture, and [that] it's easy to use.

JB
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

We build application dashboards and performance indexes for locations.

AD
MSP
2019-04-21T06:49:00Z
Apr 21, 2019

Packet decode and bandwidth analysis reports are the two most valuable features.

RM
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

This solution provides us with increased visibility while conducting IT deployments. E.g., if we have devices which have overloaded or links which have saturated, then this tool tells us exactly what is going on with that link or device. Very few tools do it at this level for things like DDoS.

TN
MSP
2019-04-21T06:49:00Z
Apr 21, 2019

It helps us get to the root cause quickly. It helps us find massive error codes, then we drill down on that error code, knowing that is the source of our problem.

GB
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

Network faults are easily and quickly identified through dashboards and drill down.

TD
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

With the Vprobes, we quickly identified issues on the application servers, which we normally couldn't, where it usually would be a full circle round between our NOC and server people.

JC
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

Valuable features include data threat detection, network analytics, and overall bandwidth monitoring.

DL
Vendor
2019-04-21T06:49:00Z
Apr 21, 2019

It gives me the MOS, latency, and jitter.

JJ
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

For me, the most valuable features are the dashboards which we use to highlight the overall impact to the customers, and being able to drill down into the nitty-gritty of the customer experience.

AT
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

The fact that it's able to capture and store packets from the wires is very useful for troubleshooting with our vendors, when issues do come up. It's valuable that we have that overall data for them.

JE
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

The most valuable feature is visibility.

CH
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

The details it provides are among the most valuable features; the ability to drill down and get to the packet level.

RL
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

It is the ability to collect data and analyze it, especially key performance indicators. This is before a customer would call to the service center to complain that they have had bad coverage or a dropped call.

DG
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

If one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on.

RR
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

The best feature is when we have it connected permanently via TAPs. That enables us to constantly collect data and then we can go back in time... To be able to rewind, back in time, and see the problem as it happened, is very helpful.

JC
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

The visual and graphical interfaces in the display that it provides for us to show our senior leadership. We can show them what is actually happening, instead of a spreadsheet.

RT
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

The speed that you can get from the top of a problem all the way down to the packet layer of troubleshooting analysis.

DC
Vendor
2019-04-21T06:49:00Z
Apr 21, 2019

From the standpoint of VoLTE and related things, it's providing visibility into the network and how it operates.

MO
Real User
2018-12-19T10:49:00Z
Dec 19, 2018

Deep packet inspection is probably the strongest feature.

DN
Real User
2018-12-05T11:40:00Z
Dec 5, 2018

Aside from having the logs that are just on the firewall, we're able to get the traffic as it's going in between, throughout our network. It isolates end sources that are having issues, where we don't have any other tools that would be able to go down to an end-user's computer to find out what's going on.

JC
Real User
2018-10-29T15:46:00Z
Oct 29, 2018

The biggest benefit is the ability to do low-level packet inspection. When I say packet inspection, I don't mean looking at payload, but just looking at your communication handshakes and the like. It reduces troubleshooting time because you can get a much better view into the communications path between servers, database servers, web servers, and understand what's going on.

MA
Real User
2018-10-04T17:27:00Z
Oct 4, 2018

We are using nGeniusONE to run our bandwidth capacity management reports. In the past, we used to be very reactive, we used to depend a lot on suppliers to tell us which sites are our hot sites, meaning, which have high bandwidth utilization. Now we do this in a much more proactive way and we are moving to a more predictive approach in that aspect, thanks to nGeniusONE.

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