What do you like most about One Identity Manager?
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The short version is that we gained significant insight into the issues of access governance. This allowed us to turn an auditing nightmare into praise from our auditors.
The connection with multiple systems is what makes it flexible. We can create the accounts flexibly, enabling access to other systems. In addition to Active Directory, it can extend to SAP, to Salesforce, to Office 365, etc.
Nobody has to put people in AD groups by hand anymore. It goes automatically and that's very good.
It's also very flexible. It's quite easy to customize and we have customized it a lot.
The most valuable feature for me is the built-in security, which is the best that I have seen.
For me, personally, the automation is the most valuable feature. I don't have to do things manually, like creating user accounts and provisioning them to the target systems.
This is almost a complete solution for us.
It brings simplicity into complex matters.
We have seen a slight reduction in help desk calls, as this solution is a self-service product.
The solution is flexible because you can realize the customer needs. Therefore, it is easy to upgrade specialized things. It provides the flexibly, so you can implement customers' use cases.
It is easy to extend the product for custom purposes.
The policy and role management features are superb. If you have a customer who is willing to go somewhere with role management, then the possibilities are endless with the product. It is well-structured, and the architecture is well-defined.
It has many features which can be combined and configured in a great way, then put together in projects and ways that developers didn't think were possible, which has been great.
It's very flexible. You can customize it to the fullest extent. You can use it for almost every situation for every customer.
It gives the best user experience, enabling us an overview of all user entitlements.
At the time of the onboarding, this is solution that we have interfacing with HR. On the same day an employee is hired, an account is created and available for the manager when the end user arrives. The opposite is true. The moment employment is terminated, the same day everything is disabled, then later deleted.
This solution is quite flexible. We have a lot of customization since we have our own business processes.
The biggest improvement has been the auditing. Now we have a record of what the users have, what the users have requested and when, and when things were approved. It's all in the same system.
The business role management feature is pretty good because we have a lot of dynamic roles, and you can configure it with the filters.
Its flexibility is the most valuable feature, the way we can customize the user interface and the workflow processes.
The product is flexible. For example, it offers cloud features.
We have reduced about 60% of our help desk calls, especially for onboarding and simple tasks that do One Identity automation.
It is a flexible because it is customizable. It allows you to build anything on top of it.
Workflow management is an important feature. With other identity management products, there was no workflow management so we had to build it ourselves.
The most valuable features of this solution are its handling and that it is easy to maintain and manage the data.
The solution is flexible. You can customize it a lot. You can can build connectors, connecting them to a new application, and so on.
We no longer keep users who shouldn't exist.
For the recertification and segregation of duties, it's easier to know all the information about our employees. If we need to delete some information, we can do it from a central point, then it can be deleted on all our searches. This is very good for GDPR.
With this product, we been able to bring together HR, IT, and lifecycle management. It is very helpful for managing the Joiner/Mover/Leaver process. We also use it for compliance on all the audits which are around.
This solution has helped to increase employee productivity when it comes to provisioning users in our systems. This solution has been really been effective with our retail workers. It wouldn't be possible to onboard and manage our 40,000 store employees without it. The management of the solution is pretty automated.
Even without any customization, if you install it, configure it, it's ready... It's very powerful. Without any customization, it starts working.
Quest One IDM allows for large customization.