2019-10-24T04:52:00Z

What do you like most about OpCon?


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What do you like most about OpCon?

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3333 Answers

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Real User

It makes everything simpler. Once OpCon is in, it just repeats itself day after day. We don't have to worry about whether a process will be missed. It will run every single time. We are not dropping jobs or missing stuff. When you have multiple institutions, it's very easy to miss jobs. You get on a roll, start doing things, and then forget somebody. With OpCon, everything is done.

2020-02-19T08:48:00Z
author avatar
Top 5Real User

When a lot of jobs are scheduled on different platforms, without any interaction possible between them, it's very difficult to manage things. With OpCon we avoid this difficulty. It's very visual.

2020-02-19T08:48:00Z
author avatar
Top 10Real User

It allows us to organize everything into a process flow throughout the day for our different tasks that we have to run. So, it keeps everything organized. It is easy to monitor and adjust, if we need to.

2020-01-27T06:39:00Z
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Top 5Real User

We recently did a branch acquisition of another bank, though not a full bank. With that, we had to convert all of their ACH transactions. It was a very complicated product that we received from our core provider, Fiserv, for some translation programs. It was very cumbersome to run through the process, convert it out, get output files, etc. Without anyone touching it, I was able to automate the full process from pulling in the files from this other bank, converting everything needed, and posting it to our customer's account 24-hours throughout the day.

2020-01-15T08:04:00Z
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Top 5Real User

It is so simplistic that it gives us peace of mind. Before, we had all these processes that were run manually, such as different file transfers and jobs running for our core at certain times. Now, all that stuff is done automatically.

2020-01-12T12:03:00Z
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Top 10Real User

We have found it scales very well. We run thousands of thousands of jobs every day, and sometimes thousands of jobs in a few hours.

2020-01-12T07:22:00Z
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Top 10Real User

We haven't freed up a full person's job using it, but there are a good handful of people for whom it has freed up about half of their time. And those employees love it. A lot of tasks are based on certain times, and they're no longer stuck doing those things at those times. We don't have to have anybody coming in early anymore. They can focus on the processing part of their jobs instead of the file moving and downloading.

2019-12-25T08:21:00Z
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Top 5Real User

The solution has freed up employees to do more meaningful work as a result of automation. They don't have to sit there and wait for files to download. They don't have to stare at the screen while a process is running. It all runs in the background, doing it for them.

2019-12-24T08:30:00Z
author avatar
Top 5Real User

The stability of this solution is awesome. It's the only product I've ever seen that you can actually build to fix itself if it has a problem. You'll build something and, if you find an issue, you can say, 'Hey, if this happens again, do this to correct it.'

2019-12-22T06:32:00Z
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Top 10Real User

The greatness of it is the flexibility of the scheduling and the integration of all platforms and processes. We have integrated it with everything from AIX to Microsoft Servers; with pretty much anything that we can.

2019-12-22T06:32:00Z
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Top 10Real User

The ability to chain jobs together allows us to create complex interdependencies between our jobs, and the integration into our core system is important because it allows us, through an automated system, to do a huge number of things that used to be done manually.

2019-12-19T06:32:00Z
author avatar
Top 5Real User

The solution has streamlined operations. We have written custom jobs to do particular things, but OpCon is definitely the one that manages running them at particular times. Often times, those jobs have to run after hours. So while we still develop and spend time and man-hours writing code, once it's done, OpCon is running that in the afternoons or evenings. This is usually done during off hours when a person would normally be required to be here and do it. Instead, OpCon is available, consistent, reliable and easy to get things in and working quickly once we develop and get them working. OpCon takes care of the entire process, including notifications that we define if something were to happen so we know what to do next. Again, it's simplifies the entire process.

2019-12-16T08:14:00Z
author avatar
Top 10Real User

It has streamlined operations, specifically with the timing of our processes. We don't have to worry about if things are going to run at a certain time. The automation allows us to say, "Okay, we want this to run at this time, and this to not run until that is done." So, it has really streamlined the accuracy and timeline of when jobs run throughout the day.

2019-12-15T05:59:00Z
author avatar
Top 10Real User

It allows us to have more information and more control than we previously had over the processes that are running in host systems.

2019-12-12T07:48:00Z
author avatar
Top 10Real User

It's very scalable. Right now we're barely scratching the surface of what it can do. I've looked at Symitar's instance of OpCon and they're running something like 13,000 jobs a day with all the clients that they have. So it can go from small use cases like ours to enterprise-level.

2019-12-11T05:40:00Z
author avatar
Top 10Real User

The automation of processes is the most valuable feature. One of the major hurdles for us over the last few years, before we found OpCon, was to make our nightly process happen automatically. Being a bank, we have nightly update processes that have to happen for posting transactions, for example, and it was a huge load off our department to have that automated.

2019-12-10T07:29:00Z
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Top 5Real User

The most valuable features are its integration into Windows, into VM, and into AIX, as well as SQL.

2019-12-09T10:59:00Z
author avatar
Top 5Real User

OpCon has also reduced our data processing times because of the way you can build out workflows. It can run things in sequence. It's not restricted to a linear process, so you can run multiple jobs at once, allowing for multi-threaded jobs.

2019-12-09T10:59:00Z
author avatar
Top 10Real User

The core system is the most valuable part: being able to view the processes that we've never really been able to view as a whole before. That is super-helpful, as is being alerted when issues arise.

2019-12-09T10:59:00Z
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Top 10Real User

The most valuable feature is being able to schedule tasks so that they reliably occur each day, each week, each month, or sometimes several times a day... The scheduler works as it should.

2019-12-09T10:59:00Z
author avatar
Top 20Real User

The automation part of OpCon is the most valuable for us, with all the core processing. It's really mostly hands-off unless we have failures. In our old days, we'd spend a good part of the day doing processing via manual tasks. We don't have to do any of that any longer.

2019-12-05T11:14:00Z
author avatar
Top 10Real User

It allows batch work to run as smoothly and efficiently as possible.

2019-12-05T06:53:00Z
author avatar
Top 10Real User

Since we got it configured, it has just done the job day in, day out. Being able to rely on it and know that it's going to happen, whether there's a person over it or not, is really good.

2019-12-04T05:40:00Z
author avatar
Top 10Real User

It can run scripted tasks automatically over and over without intervention. That is what it does and the part that I really like because repetitive tasks need to be done over and over, day after day, no matter what day of the week it is. It is difficult to have staff do these manually and consistently, especially over weekends or through the night. Instead, you can have OpCon do them.

2019-12-03T10:44:00Z
author avatar
Top 10Real User

I have been pleased with the support that we can get from the European partners. I think they are very good. All the time, when we have a question, they have an answer. It is very reassuring to have that support every day. Then, you can concentrate on your job and OpCon is just there to work. For us, it's perfect.

2019-12-03T10:44:00Z
author avatar
Top 5LeaderboardReal User

One of the advantages of OpCon is the ability to use the API and web services. We couldn't do that with our previous solution. We have been able to change our procedure for ticketing. When a job is down, we can immediately create a ticket from OpCon in our ticketing solution, which is ServiceNow, using the web services.

2019-12-03T10:44:00Z
author avatar
Top 10Real User

Manual processing has been automated 99 percent by OpCon. With new processes, we give it at least two weeks manual so we can write down the details of how to do the steps, then we automate it. Within a month, it has been automated, then it's no longer a manual process.

2019-12-02T09:27:00Z
author avatar
Top 5Real User

It has also helped to streamline our operations. We contract out our collection department so they are no longer housed on our system. They're housed on another platform. OpCon is able to not only pull in our data, but it also, on a daily basis, updates that third-party.

2019-12-02T09:27:00Z
author avatar
Top 10Real User

There are three features which are valuable: the
automated calendar functions; the notification process for failed jobs or unscheduled events occurring, via email and text messaging; and
the ability for the scheduling package to communicate across multiple platforms.

2019-12-02T09:27:00Z
author avatar
Top 10Real User

The most valuable feature is the self-service because it has made it possible to provide simple and quick solutions in the handling of certain tasks.

2019-11-28T13:26:00Z
author avatar
Top 10Real User

Previously, we would receive a file from a vendor, then we would have to go through and make changes to individual accounts in our core system. There are probably between 10 to 20 accounts any given week. It probably took around five minutes for it to run through the report and make all the changes, and that was if there was nothing complicated with all very straightforward changes. Now, that is done in 30 seconds.

2019-11-28T06:07:00Z
author avatar
Top 10Real User

There's also a self-service solution manager... that allows us to enable staff to run complex automation tasks by clicking a button and entering some information. They don't have to have access to the OpCon environment to kick off those kinds of events.

2019-11-28T06:07:00Z
author avatar
Top 20Real User

Auto-scheduling is the most valuable feature. We have the ability to schedule [batch jobs on our Unisys mainframes] seven days in advance, so we know exactly how we're running every night.

2019-10-24T04:52:00Z
Learn what your peers think about OpCon. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
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