The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you.
Learn what your peers think about Secureworks Taegis ManagedXDR. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
Cyber security manager at a retailer with 10,001+ employees
Real User
2021-04-02T13:45:45Z
Apr 2, 2021
It provides more visibility and more control over endpoints. It reduces the noise. It clears things and only shows things that are really important. It only shows those things that need to be looked at or need to be investigated further. Other similar solutions give you a lot of alerts and other things, but Secureworks gives you a defined or less noisy view so that you can work or focus on things that are important in terms of investigation, response, and remediation.
Secureworks Taegis ManagedXDR is a managed detection and response (MDR) tool that combines security analytics software, 24x7 support, threat hunting, and incident response into a standalone product. In a single dashboard, users can see the whole story of their endpoint, network, and cloud activity, making event correlation simple. XDR operationalizes threat intelligence by automatically connecting our threat landscape knowledge with your security telemetry and regularly updated threat...
The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you.
The solution definitely made us way more aware of the possibilities out there.
We can easily isolate affected machines in the network.
The most valuable feature is the fast alerting and response time.
We don't have a full SOC, so it's helpful to have them sifting through our alerts and only bringing actionable items to us.
The initial setup was very straight forward.
It provides more visibility and more control over endpoints. It reduces the noise. It clears things and only shows things that are really important. It only shows those things that need to be looked at or need to be investigated further. Other similar solutions give you a lot of alerts and other things, but Secureworks gives you a defined or less noisy view so that you can work or focus on things that are important in terms of investigation, response, and remediation.
The pricing is flexible.