2020-11-24T07:57:00Z

What do you like most about Softline eCommerce Solution?

Julia Miller - PeerSpot reviewer
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PeerSpot user
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7 Answers

AF
Real User
2021-10-26T13:54:00Z
Oct 26, 2021

What we really appreciated is that they basically tailored their widget for us. They showed us their possibilities. They had some kind of widget, and we just asked them if it is possible to change the design, and they basically really tailored the design to our needs. That was great. Their team was very nice, and we really appreciated that they were prompt with any replies and any feedback. For example, we ran an AB test, and we saw that something could be changed. They fixed it in a couple of days, and we could go ahead without waiting. That was really amazing.

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AP
Real User
2021-03-17T17:14:00Z
Mar 17, 2021

The technology is very simple to use.

YM
Real User
2021-02-04T12:50:00Z
Feb 4, 2021

I often communicate with Allsoft managers. The speed of their reaction is very important for me. They always respond very quickly and help with any questions.

EU
Real User
2020-12-15T08:57:00Z
Dec 15, 2020

We can customize shopping carts according to our needs. We constantly review with Softline the features and shopping cart templates that we need. Softline eCommerce is flexible and can provide additional features, e.g., the design of the shopping cart, disclaimers, and some customized emails to clients.

JP
Real User
2020-12-06T06:40:00Z
Dec 6, 2020

We use Softline eCommerce in some of European countries and also a few Asian countries. They provide us with their services and local support in those regions. This is really important because our goal is to be as local as possible. We are trying to be local with our websites and products. We also want customers to have that same experience during their purchases. For example, if a user is from Thailand and goes to our website, then we want them to have the same experience when they go to the checkout. If they experience any issues, then they can contact the customer support team.

AM
Real User
2020-12-01T05:04:00Z
Dec 1, 2020

We are still doing more tests to see if we can use Softline eCommerce across the whole business. We are adopting Softline solutions in more countries now, i.e., Poland, Czech Republic, Slovakia, and the Balkans. All these regions are now using Softline eCommerce. So, it has really helped us to increase our sales.

Learn what your peers think about Softline eCommerce Solution. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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AT
Real User
2020-11-24T07:57:00Z
Nov 24, 2020

The most valuable feature is the local support, meaning the support of local payment methods. For example, in Russia, they support online banks and some other simple types of online banking. In the Czech Republic they can do a wire transfer. And their cart schemes are pretty local. These features enable us to create a local experience where our customers can pay with the payment methods they are used to. Payment methods are a very local thing.

Softline Ecommerce is a part of Softline Group, a leading global IT company.  Our All-in-One Ecommerce Solution for Digital Sales helps businesses to increase their revenue in online sales in Europe, Asia and Latin America.  We take care of payment processing in local currency & invoicing, tax management & compliance, protect transactions with AI-based fraud systems.
Download Softline eCommerce Solution ReportRead more

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