What do you like most about SOTI MobiControl?
Thanks for sharing your thoughts with the community!
Among the valuable features are managing configurations of all devices and being able to remote into devices... We send out configurations for each site that has its devices. Each site has a different configuration, and SOTI manages each configuration for each site
It gives us the ability to manage our mobile fleets and push out updates quickly for all of our internal applications to keep the business running. We can push an app update out in minutes...
One of the most valuable features is the remote control. If there are issues in the field, we can remote into those devices and see what kind of issues they are.
The admin part, where I'm adding users, is not too bad. It's easy enough to use.
The remote control technology and screen-sharing absolutely help us resolve issues faster. If there is a remote user who has difficulties or does not understand an error or a problem or a crash, the support team can remote control the phone and see right away what is on the screen and act on the problem. We can debug, we can help, we can reboot the phone.
One of the most valuable features is the ease of moving items from one configuration to another; it's a Windows-like setup. Also, the admin console is very easy to manage and to move through.
One of the most valuable features is the ability to deploy apps on the fly. We're able to update and deploy new applications, directly from the cloud. That's been a huge feature for us. Instead of putting hands on each of these devices - and we're talking thousands of devices - we can manage it all from the backend.
The feature I find most valuable within Soti is the ability to reset or unlock a device. A lot of the devices that we use are in the field. We have locations in Dallas, San Diego, Seattle, Washington, and Phoenix, Arizona and there isn't always someone, within our company, who is managing these devices. Sometimes it's the doctors' offices that we partner with where they use these devices. Having the ability to remotely reset a device or unlock a device has been super-crucial for me.
I've really enjoyed the use of the file sync when I'm administrating version control in my program.
The most valuable feature is the remote support because there are plants here where IT staff is not present. We can use it to provide support remotely.
It has a user-friendly menu that helps manage special purpose devices for security.
The most valuable feature is the fact that I can manage my devices remotely.