2018-02-11T08:10:00Z

What do you like most about xMatters IT Management?


Hi Everyone,

What do you like most about xMatters IT Management?

Thanks for sharing your thoughts with the community!

Guest
33 Answers

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Top 5LeaderboardReal User

It reduces the amount of oversight required, and consequently, the amount of time to assign and get a response on a ticket.

2020-03-16T06:56:13Z
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Real User

‚ÄčThe ability to notify teams and monitor those notifications in real-time is valuable. Time-based escalation of notifications helps us resolve issues much more quickly.

2018-03-07T09:00:00Z
author avatar
Real User

It has improved our time to respond. Prior to the use of xMatters, it might take hours or even a day to get someone involved on a problem. Now, it's down to minutes.

2018-02-11T08:10:00Z
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