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2018-02-11T08:10:00Z

What do you like most about xMatters IT Management?

1

Hi Everyone,

What do you like most about xMatters IT Management?

Thanks for sharing your thoughts with the community!

ITCS user
Guest
33 Answers

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Top 5LeaderboardReal User

It reduces the amount of oversight required, and consequently, the amount of time to assign and get a response on a ticket.

2020-03-16T06:56:13Z
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Real User

‚ÄčThe ability to notify teams and monitor those notifications in real-time is valuable. Time-based escalation of notifications helps us resolve issues much more quickly.

2018-03-07T09:00:00Z
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Real User

It has improved our time to respond. Prior to the use of xMatters, it might take hours or even a day to get someone involved on a problem. Now, it's down to minutes.

2018-02-11T08:10:00Z
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