What do you like most about Zendesk Guide?
Thanks for sharing your thoughts with the community!
It is very easy to connect back and forth between the requester and the person fulfilling the ticket.
It has good management, the ability to sign tickets based on content, the multi-channel support, the self service portal, the integration with Salesforce, the setup process, and the product features as we are currently using them.
The product offers very good management. It has a great ability to assign tickets based on content.
We all know it's really hard to get good pricing and cost information.
Please share what you can so you can help your peers.
Can you share with other users what your preferred choice is for help desk software and why? Did you compare it to other solutions?