2020-12-10T05:09:52Z

What do you like most about Zendesk Guide?

3

Hi Everyone,

What do you like most about Zendesk Guide?

Thanks for sharing your thoughts with the community!

ITCS user
Guest
33 Answers

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Top 20Real User

It is very easy to connect back and forth between the requester and the person fulfilling the ticket.

2021-09-01T22:14:33Z
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Top 5LeaderboardReal User

It has good management, the ability to sign tickets based on content, the multi-channel support, the self service portal, the integration with Salesforce, the setup process, and the product features as we are currently using them.

2020-12-13T06:23:00Z
author avatar
Top 5LeaderboardReal User

The product offers very good management. It has a great ability to assign tickets based on content.

2020-12-10T05:09:52Z
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