2021-01-10T08:32:04Z

What do you like most about Zendesk Support?

Julia Miller - PeerSpot reviewer
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  • 7
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Helped 765,234 peers since 2012
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8 Answers

Ahmed Nassar - PeerSpot reviewer
Real User
Top 5Leaderboard
2023-10-17T13:56:38Z
Oct 17, 2023

It's a very stable tool, very powerful.

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Prasanth MG - PeerSpot reviewer
Real User
Top 5Leaderboard
2023-06-27T13:41:54Z
Jun 27, 2023

Zendesk Support has a lot of good APIs.

MO
Real User
Top 5Leaderboard
2023-06-23T16:37:00Z
Jun 23, 2023

It is a scalable solution.

Tariq-Muhammad - PeerSpot reviewer
Real User
Top 10Leaderboard
2023-05-05T12:10:45Z
May 5, 2023

The most valuable features of Zendesk Support are collaboration, reports, and a self-service portal. The customer and team can see all the information needed from the portal.

Jovana Pavlovic - PeerSpot reviewer
Real User
Top 5Leaderboard
2022-05-16T13:42:01Z
May 16, 2022

We rarely had issues with Zendesk.

BX
Real User
2021-04-22T17:24:29Z
Apr 22, 2021

The initial setup is simple and straightforward.

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AR
Real User
Leaderboard
2021-04-08T12:59:26Z
Apr 8, 2021

It's very convenient to use.

JB
Real User
Leaderboard
2021-01-10T08:32:04Z
Jan 10, 2021

The feature to move over my customer experience team tickets for different specialists is very valuable for my team.

Zendesk Support is intuitive, and it's built with support agents in mind. Everything they need lives in a single, dynamic help desk interface so it's easy to be productive and manage customer interactions.
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