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What is your experience regarding pricing and costs for Assyst?



We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

ITCS user
44 Answers

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Top 5LeaderboardReal User

Ask for all-inclusive pricing, as they are pretty flexible if you ask for custom models. Don't underestimate the focus on content. A system on its own is as good as the data it can leverage like content, categories, and knowledge.

author avatar
Top 10LeaderboardConsultant

While the solution is great for large enterprises, it's expensive, so it may not be feasible for smaller organizations. The solution works on a subscription fee. It's not a monthly basis, but more about a one-time fee and then usage according to a variety of items. It's not like a cloud-based model where you pay every month.

author avatar
Real User

Licensing is on an annual basis, with no additional costs.

author avatar
Real User

Assyst license has two types one for end-users and one for Support Staff each one of them has the option of concurrent or dedicated license you should know that 1 concurrent license covers up to 10 to 20 users

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