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2019-03-19T11:34:00Z

What is your experience regarding pricing and costs for Assyst?

4

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

ITCS user
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44 Answers

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Top 5LeaderboardReal User

Ask for all-inclusive pricing, as they are pretty flexible if you ask for custom models. Don't underestimate the focus on content. A system on its own is as good as the data it can leverage like content, categories, and knowledge.

2020-11-03T11:54:00Z
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Top 10LeaderboardConsultant

While the solution is great for large enterprises, it's expensive, so it may not be feasible for smaller organizations. The solution works on a subscription fee. It's not a monthly basis, but more about a one-time fee and then usage according to a variety of items. It's not like a cloud-based model where you pay every month.

2019-10-30T06:14:00Z
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Real User

Licensing is on an annual basis, with no additional costs.

2019-06-23T09:40:00Z
author avatar
Real User

Assyst license has two types one for end-users and one for Support Staff each one of them has the option of concurrent or dedicated license you should know that 1 concurrent license covers up to 10 to 20 users

2019-03-19T11:34:00Z
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