We all know it's really hard to get good pricing and cost information.
Please share what you can so you can help your peers.
Atera is competitively priced compared to other RMM solutions. There are some integrations, like antivirus and online backup, that will increase your monthly fee. There's also a Network Discovery add-on which carries an additional fee.
I think there are additional costs. You need to add the backup, they don't have a specific integrated backup unless you use the customer's personal backup.
We switched to Atera mostly for pricing reasons. Atera happened to have the best pricing model. Right now, they've got three different types of ranges. I'm in the mid-range, about $130 dollars per month. There is also an unlimited endpoint model. I have used a few others beforehand. One of them was Pulseway. Pulseway is very good but it's pricey, especially now since they've merged with Kaseya. I used Kaseya before and it was kind of pricey — roughly two to five dollars per endpoint, according to what it is that you want it to do. Atera doesn't do that. If I wanted to add Webroot to Atera, which they have done, it's only roughly one dollar per month for each endpoint that I use. Other solutions aren't like that; often, you have to sign up for a 12-month agreement, etc.
What do you like most about Atera?
Thanks for sharing your thoughts with the community!