2019-06-12T13:17:00Z

What is your experience regarding pricing and costs for BMC Helix Discovery?

3

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

ITCS user
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33 Answers

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Top 5Real User

BMC is available for a reasonable price compared to ServiceNow — it's half the price.

2021-05-21T17:37:35Z
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Top 5Real User

We do need to pay a licensing fee, although I'm not sure what the exact cost is. You have a floating license, which does not cost anything. However, when it comes to fixed licenses, such as licensing for administrators and stuff like that, you have to pay. I can say that they are far less expensive than ServiceNow, which is quite costly.

2021-04-01T09:44:51Z
author avatar
Real User

If a colleague, or even a customer, is sort of entering the idea that they are looking at Discovery, the first thing is BMC offers a trial. You can find a hundred endpoints. It is very low-impact to download and input it in a development environment. Try it out. If you need further insights, you can go to BMC. Make sure you understand your use cases and business cases before you implement something like this. Know why you are trying to collect this specific attribute of this specific server and put it in your CMBD. If you don't have a use case for the information, there's no point in building up large amounts of data if you don't have a reason to.

2019-06-12T13:17:00Z
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