What is your experience regarding pricing and costs for BMC Helix ITSM?



We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

ITCS user
44 Answers

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Top 10Real User

I am not sure the exact price we pay for the solution but I know it is in the high seven-figure amount annually.

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Top 5Real User

It is not very expensive and not very cheap. It is somewhere in-between. Some of the features are more expensive. There are also additional costs. If you want to use most of the features, you need to pay more.

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Top 10Reseller

It is too expensive for a small business.

author avatar
Top 10Real User

Pricing on the licensing depends on how you want to position it. If you are looking for some kind of professional services form the OEM then you would have to purchase that.

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