2020-10-11T08:58:09Z

What is your experience regarding pricing and costs for Continuum Command?

0

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

ITCS user
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33 Answers

author avatar
Top 20Reseller

Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk. If these are the features the customer wants, this is the most price-effective. If I had to implement my own help desk for that number of users, it is going to take a lot of users before it gets to a point where it is commercially viable. It would have to be at least over 100 endpoints to implement my own help desk. Whereas now, I am not paying for NOC or help desk that I am not using. It is worth it just for that feature.

2021-07-05T06:53:17Z
author avatar
Top 5LeaderboardConsultant

It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They may have a lock-in period of three months, during which you cannot switch a service plan, which is fine.

2020-11-10T01:41:50Z
author avatar
Top 5LeaderboardReal User

The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client. The more clients you have, the more the price goes down. Also, the more you use, the more it goes down.

2020-10-11T08:58:09Z
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