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2018-12-04T07:57:00Z

What is your experience regarding pricing and costs for Datadog?

13

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

ITCS user
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1616 Answers

author avatar
Real User

The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as if it's fully fleshed out, even though it is a newer feature and it may have less stuff than their other items. So, if they would scale the pricing appropriately as they add more stuff to it, that would makes sense. The pricing should reflect the abilities of the features.

2018-12-11T08:31:00Z
author avatar
Top 10Real User

Our licensing fees are paid on a monthly basis. It's quite expensive. They could improve the price by making it affordable.

2021-10-18T08:28:04Z
author avatar
Top 5LeaderboardReal User

With Datadog, it's a monthly fee. They prefer monthly subscriptions.

2021-09-09T19:57:09Z
author avatar
Top 5LeaderboardReal User

Datadog does not provide any free plans to use the solution. When I start with a proof of concept it would be sensible to have a free plan to test the tool and check whether it fits the requirements of the project. Before the production stage, it is always good to have a free plan with some limited features, number of requests, or logs.

2021-08-13T08:08:14Z
author avatar
Real User

I am not satisfied with its licensing. Its payment is based on the exported data, and there was an explosion of the data for three or four weeks. My customer was not alerted, and there was no way for them to see that there has been an explosion of data. They got a big invoice for one or two months. The pricing model of Datadog is based on the data. The customer was quite surprised about not being alerted about this explosion of data. They should provide some kind of alert when there is an increase in usage.

2021-05-18T17:10:08Z
author avatar
Top 20Reseller

It has a module-based pricing model.

2021-03-29T17:00:07Z
author avatar
Top 20Real User

My advice is to really keep an eye on your overage costs, as they can spiral really fast. We turned on some additional span measures and didn't realize until it was too late that it had generated a ton. Frankly, we love the visibility it gives us into our applications, but it is a bit cumbersome to ensure we are paying for the right stuff. Overall, the cost is worth it, as it helps us keep system-critical applications up and running, and reduces our detection and correction times significantly.

2021-01-25T19:36:00Z
author avatar
Top 20Vendor

The cost is high and this can be justified if the scale of the environment is big. Datadog needs to provide better pricing for large customers.

2021-01-21T08:05:00Z
author avatar
Real User

My advice is to understand what number of hosts and data you want to commit to. Beware that usage-based billing is both a blessing and a curse. It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill. I have had good luck with their support team helping us to figure out the correct commit levels. Their account support is excellent in this regard. I have heard their sales team can be aggressive, but I have not experienced it personally.

2020-12-29T18:59:00Z
author avatar
Top 20Real User

Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick.

2020-12-22T19:31:00Z
author avatar
Top 20Real User

Pricing seemed easy until the bill came in and some things were not accounted for. The issue may have been that we didn't realize what was being accounted for, such as the number of servers and the number of logs being ingested. Datadog had really good pre-sale reps that work with us but need to make sure all the details are covered.

2020-12-20T15:30:00Z
author avatar
Top 5LeaderboardReal User

The price is better than some competing products.

2020-11-25T16:41:00Z
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Top 10Real User

It didn't scale well from the cost perspective. We had a custom package deal.

2020-09-06T08:04:00Z
author avatar
MSP

The pricing came up a bit compared to their competitors. It is not that the price has risen, but that the competitors have gone down. They keep adding more features that I would have expected to be baked in at a more nominal price. I have been increasingly dissatisfied with the pricing, but not enough to jump ship. It is still pretty good.

2018-12-11T08:31:00Z
author avatar
Real User

It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost.

2018-12-11T08:31:00Z
author avatar
Real User

Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics. We have not had a problem with it.

2018-12-04T07:57:00Z
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