2018-12-04T07:57:00Z

What is your experience regarding pricing and costs for Datadog?

Miriam Tover - PeerSpot reviewer
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28 Answers

HT
Real User
Top 20
2023-12-28T14:59:03Z
Dec 28, 2023

The solution's pricing depends on project volume.

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VM
Real User
Top 20
2022-12-06T21:07:00Z
Dec 6, 2022

I don't have any insights into pricing.

MF
Real User
Top 10
2022-12-06T20:54:00Z
Dec 6, 2022

I don’t handle pricing or licensing aspects.

PK
Real User
Top 20
2022-12-06T20:48:00Z
Dec 6, 2022

I would advise others to be cautious around custom metrics and be picky when setting them up.

JC
User
Top 20
2022-10-18T21:08:00Z
Oct 18, 2022

It is quite expensive, especially if you don't know how the pricing works.

AG
Real User
Top 20
2022-10-05T09:22:08Z
Oct 5, 2022

Licensing is based on the retention period of logs and metrics.

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Rawat Singhsatit - PeerSpot reviewer
Consultant
Top 10
2022-08-30T15:08:28Z
Aug 30, 2022

This solution is budget friendly.

JulianLewis - PeerSpot reviewer
Real User
Top 10
2022-08-15T10:42:13Z
Aug 15, 2022

Datadog would've cost around $850 a month based on the loads we were doing, and you could estimate roughly what you would be paying monthly. I liked their pricing model. It was flexible, so you only paid for what you used. I rate Datadog pricing eight out of 10.

Bharath Babu  Kasimsetty - PeerSpot reviewer
Real User
Top 20
2022-06-01T11:58:10Z
Jun 1, 2022

The price of Datadog is reasonable. Other solutions are more expensive, such as AppDynamics.

JK
Real User
Top 10
2022-03-29T15:58:56Z
Mar 29, 2022

We have a four-year contract with Datadog, and the solution is pay-as-you-use.

BB
Real User
2018-12-11T08:31:00Z
Dec 11, 2018

The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as if it's fully fleshed out, even though it is a newer feature and it may have less stuff than their other items. So, if they would scale the pricing appropriately as they add more stuff to it, that would makes sense. The pricing should reflect the abilities of the features.

JL
Real User
2022-02-04T12:22:43Z
Feb 4, 2022

Sometimes it's very hard to project how much it will cost for the monthly subscription for the next month when you add certain features. Having better visibility of the cost would give a better experience. There are not any additional costs for the use of this solution.

BA
Real User
2021-12-27T19:28:28Z
Dec 27, 2021

I do not have knowledge of the licensing costs. As Datadog is a bit on the expensive side, I would recommend it for simple, uncomplicated, solutions.

UD
Real User
2021-10-18T08:28:04Z
Oct 18, 2021

Our licensing fees are paid on a monthly basis. It's quite expensive. They could improve the price by making it affordable.

AM
Real User
2021-09-09T19:57:09Z
Sep 9, 2021

With Datadog, it's a monthly fee. They prefer monthly subscriptions.

RG
Real User
2021-08-13T08:08:14Z
Aug 13, 2021

Datadog does not provide any free plans to use the solution. When I start with a proof of concept it would be sensible to have a free plan to test the tool and check whether it fits the requirements of the project. Before the production stage, it is always good to have a free plan with some limited features, number of requests, or logs.

BB
Real User
2021-05-18T17:10:08Z
May 18, 2021

I am not satisfied with its licensing. Its payment is based on the exported data, and there was an explosion of the data for three or four weeks. My customer was not alerted, and there was no way for them to see that there has been an explosion of data. They got a big invoice for one or two months. The pricing model of Datadog is based on the data. The customer was quite surprised about not being alerted about this explosion of data. They should provide some kind of alert when there is an increase in usage.

AB
Consultant
2021-03-29T17:00:07Z
Mar 29, 2021

It has a module-based pricing model.

reviewer1494894 - PeerSpot reviewer
Real User
2021-01-25T19:36:00Z
Jan 25, 2021

My advice is to really keep an eye on your overage costs, as they can spiral really fast. We turned on some additional span measures and didn't realize until it was too late that it had generated a ton. Frankly, we love the visibility it gives us into our applications, but it is a bit cumbersome to ensure we are paying for the right stuff. Overall, the cost is worth it, as it helps us keep system-critical applications up and running, and reduces our detection and correction times significantly.

reviewer1493811 - PeerSpot reviewer
Real User
2021-01-21T08:05:00Z
Jan 21, 2021

The cost is high and this can be justified if the scale of the environment is big. Datadog needs to provide better pricing for large customers.

reviewer1479957 - PeerSpot reviewer
Real User
2020-12-29T18:59:00Z
Dec 29, 2020

My advice is to understand what number of hosts and data you want to commit to. Beware that usage-based billing is both a blessing and a curse. It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill. I have had good luck with their support team helping us to figure out the correct commit levels. Their account support is excellent in this regard. I have heard their sales team can be aggressive, but I have not experienced it personally.

reviewer1477686 - PeerSpot reviewer
Real User
2020-12-22T19:31:00Z
Dec 22, 2020

Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick.

reviewer1476039 - PeerSpot reviewer
Real User
2020-12-20T15:30:00Z
Dec 20, 2020

Pricing seemed easy until the bill came in and some things were not accounted for. The issue may have been that we didn't realize what was being accounted for, such as the number of servers and the number of logs being ingested. Datadog had really good pre-sale reps that work with us but need to make sure all the details are covered.

AP
Real User
Top 20
2020-11-25T16:41:00Z
Nov 25, 2020

The price is better than some competing products.

RC
Real User
2020-09-06T08:04:00Z
Sep 6, 2020

It didn't scale well from the cost perspective. We had a custom package deal.

DT
Real User
2018-12-11T08:31:00Z
Dec 11, 2018

It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost.

DD
MSP
2018-12-11T08:31:00Z
Dec 11, 2018

The pricing came up a bit compared to their competitors. It is not that the price has risen, but that the competitors have gone down. They keep adding more features that I would have expected to be baked in at a more nominal price. I have been increasingly dissatisfied with the pricing, but not enough to jump ship. It is still pretty good.

MI
Real User
2018-12-04T07:57:00Z
Dec 4, 2018

Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics. We have not had a problem with it.

Datadog is a cloud monitoring solution that is designed to assist administrators, IT teams, and other members of an organization who are charged with keeping a close eye on their networks. Administrators can use Datadog to set real-time alerts and schedule automated report generation. They can deal with issues as they arise and keep up to date with the overall health of their network while still being able to focus on other tasks. Users can also track the historical performance of their...
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