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2019-04-08T05:44:00Z

What is your experience regarding pricing and costs for ITRS Geneos?

18

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

ITCS user
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66 Answers

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Top 5Real User

It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business.

2021-02-03T19:18:00Z
author avatar
Top 5Real User

I think Geneos is really expensive, even compared to Nagios.

2020-10-01T09:58:00Z
author avatar
Top 5Real User

We have an enterprise license so it's easier to scale up. The other license option is per-user, in terms of how many servers you're monitoring.

2020-05-19T07:27:00Z
author avatar
Top 5Real User

Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS. For example, in one of our environments we have extensive client notifications, so if a client session goes down, they immediately get an email. It's automated. We don't have to do anything. That's a feature that our clients really like. It's expensive, but it does its job very well. And you set it and go.

2020-05-13T09:16:00Z
author avatar
Top 5Consultant

The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing.

2020-05-06T07:44:00Z
author avatar
Real User

Things like the capacity planning have a separate cost.

2019-04-08T05:44:00Z
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