While I cannot remember the exact cost, we chose the highest license level. We pay monthly per device. I'd rate it three out of five in terms of affordability. They are not the cheapest, however, with what they offer, it is a good value.
ManageEngine Desktop Central MSP is a less expensive solution than competitors in Latin America. This application has a web console, and this console show only the features acquired by the customer when they purchased the application. For example, ManageEngine Desktop Central MSP has three versions, Professional, Enterprise, and UEM. The UEM is the most complete solution. However, when the customer needs a vulnerability manager, the customer has to purchase this feature. It's not incorporated in the more complete version, and the customer needs to pay to enable this feature.
Administrador Sistemas VMware at a tech services company with 10,001+ employees
Reseller
2021-12-20T16:34:00Z
Dec 20, 2021
When we sold the solution to one customer, we found out the customer found out that one of their requirements was not being solved because the license only applies to five computers. We all thought at the time the current license that the customer bought covers the 600 computers because of this problem, the license model could be explained better and could be further improved. It was something that the customer thought he was buying and we did as well. When we start to work with the solution, we found out that only five machines or 10 machines had that license, and not the 600. The price ended up being a bit expensive because it didn't cover the entire part of computers that the company originally thought.
Product Manager at a tech services company with 11-50 employees
Real User
2021-11-19T12:30:00Z
Nov 19, 2021
ManageEngine Desktop Central MSP is very, very reasonable compared to the market based on multiple solutions that we review. ManageEngine sits in the easy to afford category for any organization, it's not too expensive and it's pretty affordable based on the organization's needs and demands. There is just the annual subscription fee. The annual subscription comes with the default annual maintenance and support contract services. But there are some other people who don't have as much resources. They might seek out professional or implementation services if the customer needed additional services, and those are charged accordingly based on the scope of work involved and any training that's required. But most of the customers are quite comfortable and they get it all done by themselves.
What is remote monitoring and management (RMM)? RMM is the process in which system administrators or managed service providers (MSPs) use software to remotely monitor and maintain an organization’s IT architecture.
While I cannot remember the exact cost, we chose the highest license level. We pay monthly per device. I'd rate it three out of five in terms of affordability. They are not the cheapest, however, with what they offer, it is a good value.
ManageEngine Desktop Central MSP is a less expensive solution than competitors in Latin America. This application has a web console, and this console show only the features acquired by the customer when they purchased the application. For example, ManageEngine Desktop Central MSP has three versions, Professional, Enterprise, and UEM. The UEM is the most complete solution. However, when the customer needs a vulnerability manager, the customer has to purchase this feature. It's not incorporated in the more complete version, and the customer needs to pay to enable this feature.
When we sold the solution to one customer, we found out the customer found out that one of their requirements was not being solved because the license only applies to five computers. We all thought at the time the current license that the customer bought covers the 600 computers because of this problem, the license model could be explained better and could be further improved. It was something that the customer thought he was buying and we did as well. When we start to work with the solution, we found out that only five machines or 10 machines had that license, and not the 600. The price ended up being a bit expensive because it didn't cover the entire part of computers that the company originally thought.
ManageEngine Desktop Central MSP is very, very reasonable compared to the market based on multiple solutions that we review. ManageEngine sits in the easy to afford category for any organization, it's not too expensive and it's pretty affordable based on the organization's needs and demands. There is just the annual subscription fee. The annual subscription comes with the default annual maintenance and support contract services. But there are some other people who don't have as much resources. They might seek out professional or implementation services if the customer needed additional services, and those are charged accordingly based on the scope of work involved and any training that's required. But most of the customers are quite comfortable and they get it all done by themselves.
This product is very cheap compared to others. There are a lot of add-ons available, which means the product is very flexible.
This product has an easy setup, good support, and a good price.