We all know it's really hard to get good pricing and cost information.
Please share what you can so you can help your peers.
Considering the pricing, OpManager is actually one of the cheaper solutions in this category. When a new subscription is required for something additional like support and we add the required license, they charge a very little. So the initial cost is low and the add-ons are reasonable.
You just have to pay for licensing; there aren't any costs over and above that.
The solution is costly. SolarWinds, a competitor, is even more expensive than this, however. Still, they should reduce pricing to make it more affordable for a lot of clients.
The licensing costs depend on the number of devices and accounts that are being monitored by the solution. It is a little bit tricky. For example, if it is monitoring storage then it will count the number of devices that are there. If you exceed the number of devices then it will cost a lot.
As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance. If there is any additional development required, then that comes at an additional cost. We have not really customized too much. The one change we requested was added to the subsequent release. They built the resolution specifically for us and it didn't cost us anything and went out to all users who may have been experiencing similar issues.
Please share with the community what you think needs improvement with ManageEngine OpManager.
What are its weaknesses? What would you like to see changed in a future version?