We all know it's really hard to get good pricing and cost information.
Please share what you can so you can help your peers.
It is cheaper than the competitors.
For 90 service agents and our need for a cloud solution with incident management and service request management, it annually costs around 12,000. If you need additional development or deployment support from the vendor, there might be an additional cost.
I'm not involved in the licensing of the solution. I have no idea how much the cost is. I couldn't say if it's reasonable or more on the expensive side.
In terms of cost and pricing, I'm not the person who pays for the tool, and I don't know if the price for the tool is fair or unfair. I have no idea about that. But I'm aware that it's quite expensive. The price could be reduced,
There's a yearly cost that's based on the number of licenses and the modules that you've purchased. The pricing is a bit high.
Its price is very lucrative. It would be great if the price can come down, but overall, its price is great. It is half or maybe one-third of the price of other market leaders.
We are on a yearly subscription and use the on-premises deployment model of the solution. For our 500 assets that are using the professional version of the solution, we pay somewhere between $4,000 and $5,000 per year. We don't pay any costs beyond the standard licensing fee. You might add on if you have more assets, for example, an operation number. They do have features where you might need to add extra fees above your standard cost.
The cost of licensing is approximately ten dollars per suite, per month. When scaling up, there are a lot of other expenses such as infrastructure, the telecommunication companies, etc. An annual maintenance contract is available for an extra cost. There are also consulting services available.
The prices are attractive. Customer can use a subscription if they do not have enough budget.
we implement the on premise servicedesk plus because it's affordable
If you were talking to someone whose organization is considering ManageEngine ServiceDesk Plus, what would you say?
How would you rate it and why? Any other tips or advice?
Let the community know what you think. Share your opinions now!