2020-06-30T08:17:00Z

What is your experience regarding pricing and costs for Micro Focus UFT One?

2

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

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66 Answers

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Top 10Consultant

If you use it all the time and for different use cases then it is a good price. If you only use it one time a day for half an hour then it is pricey.

2021-02-21T13:31:00Z
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Top 5Real User

The license is important. If the license is up and running when you open it, there won't be any issues. Compared to other tools in the market, UFT One is very cheap. The recent Covid pandemic situation also hit customer budgets significantly, so Micro Focus offered some discounted prices, which is definitely competitive.

2021-02-01T04:08:00Z
author avatar
Top 5Real User

It could be cheaper. I feel like it is a little expensive, but I never honestly understood the enterprise software space. For example, with Camtasia, if you look at the price of that, and you're like, "That just seems expensive. Why is it so expensive?" As an end-user, you feel like it could be cheaper. I would love to see them do some things to make it a bit more affordable. We have shifted around our licensing techniques because of the price. We started off with all concurrent users, but that was nearly twice the price of a seat license. So, we just kept a couple of concurrent licenses. because we are only paying maintenance on it now and shift to seat licenses to try to save us money. We also shifted to a couple of run-time licenses. We have equal thirds: run-time, seat, and full concurrent licenses. This is because of the costs. I wish you could look at them and price out each individual technology, but I have a feeling it would end up being more costly then. It feels expensive, as it can be upwards of $3,200 a seat or license, depending on how you license it, which sounds expensive. You are getting a lot there. I would love to see if there's anything they can do to reduce the price. We bundle to save, and there is always the ability for them to add discounts. It is like going to the store, where they are like, "Hey, this is on sale." However, if you just didn't raise the price in the beginning, you wouldn't need to have it on sale. The way the pricing model works is that you pay a whole boatload year one. Then, every year after, it is around half or less. Because instead of paying for the new product, you are just paying for the support and maintenance of it. That is probably one of the biggest things that I hear from most people, even at conferences, "Yeah, I would love to use UFT One, but we don't have a budget for it." I expected the AI to require an upfront extra cost in addition to the subscription, and it didn't. There was no cloud service required for it, so I didn't have to go through security hoops because it all runs local. It has more than 10 technologies that it uses. If you are only using two of them, then why pay for all 10? I guess we have just gotten so used to it, e.g., with LoadRunner, you pay for the technologies that you are using. I would hate to see what the LoadRunner license would look like if it was the same structure as UFT One. They are an enterprise product. I get that they are expensive. Somehow, I wish they could be cheaper. I don't know how they could do it. If I could pick on them for one thing, their licensed portal is just abysmal. It is so hard to use. So, the licenses come via three fashions: * You have a licensed server with concurrent licenses where I basically lease the license for the time that my program is open. That one is not too bad and works quite well. You pretty much do a one-time setup of the thing, then you pretty much forget that exists and just go. We have some of these licenses. * We also have seat licenses. This is the one where once it's installed, then it's amazing. However, unless you have a partner that can get it for you, using the portal stinks for getting the actual license. It is a terrible experience. Sometimes, it doesn't even work. When it works, it's great but it could be so much more user-friendly to get the actual license. * You just call your partner or Micro Focus, then they literally mail you a file. That would be easy, but I'm slightly impatient. So, I want the license and I want it now, so I will go into the portal and get it. I usually can go into the portal, as long as it is working, but it's not always the most obvious thing to work with. I can see that they're making it better. It's just not best yet.

2021-01-20T02:07:00Z
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Top 5Real User

The license model is quite complex. We have the normal basic license plus some support costs and other things so it depends on a lot of factors.

2020-09-08T09:09:58Z
author avatar
Top 5Real User

The licensing costs are quite high. The more you do automation, the more you spend on the license cost. Due to that, sometimes when there is a boom in spending, you will need to justify the extra cost.

2020-07-05T15:50:31Z
author avatar
Top 5LeaderboardReal User

This solution is quite costly and there is no free trial available. We purchased it from SAP because we got a cheaper price. The subscription fees are paid annually.

2020-06-30T08:17:00Z
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