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2018-09-04T00:28:00Z

What is your experience regarding pricing and costs for Microsoft 365 Business?

3

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

ITCS user
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6666 Answers

author avatar
Top 5Real User

Pricing is something they could improve in general. Licensing fees are paid annually.

2021-09-27T13:19:45Z
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Top 5LeaderboardReal User

Our IT department takes care of licensing and I'm not sure how that works.

2021-09-13T10:15:52Z
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Top 5Real User

The organization is responsible for the license.

2021-09-08T13:53:54Z
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Top 5LeaderboardReal User

Pricing could always be cheaper. Our fees are paid monthly.

2021-09-06T08:39:53Z
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Top 5Real User

I can't speak to the exact cost of the solution, however, the pricing seems to be fine.

2021-08-27T14:38:38Z
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Top 5LeaderboardReal User

The pricing is very reasonable. It's not overly expensive.

2021-08-27T14:22:42Z
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Top 5LeaderboardReal User

I have not handled anything related to costs. I don't handle the licensing aspect of the solution. Therefore, I cannot speak to how much the company pays in order to use the product.

2021-08-26T16:23:15Z
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Top 20Real User

The pricing varies according to which tier you are on. For Business Basic, the pricing is okay, however, for Business Standard or Premium, it's a little bit expensive. Our company purchases licenses on a yearly basis.

2021-08-25T10:07:50Z
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Top 20Real User

License fees can be paid monthly or annually and there are no extra costs involved. Licensing is reasonable and is on a tiered system so you can select what you want. In that respect, the license is scalable and it works well for some of our smaller clients who don't need all the features.

2021-08-19T10:40:16Z
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Top 10Real User

I don't have any information on the pricing. I do not administer the license, that falls with the CFO.

2021-08-18T23:12:09Z
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Top 5Reseller

I find the pricing of Microsoft 365 Business to be reasonable. With the other products such as SQL database, they are expensive. There is a free license with Microsoft, which is the SQL Express. But it would be better if they could improve, or make adjustments to have higher limitations. The Express is limited based on the capacity of the memory and processor. If my requirements go beyond those limitations then I have to go to the standard edition, which is very expensive. I would like to see adjustments made to the limitations in SQL Express. It would be very helpful.

2021-08-12T11:08:25Z
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Top 5Real User

The solution is expensive. Basic support comes free with the regular subscription but the premier support cost extra.

2021-08-06T17:46:10Z
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Real User

We do need to pay a licensing fee, however, I'm unsure as to what the exact cost is or if the fees are paid monthly or annually.

2021-08-06T16:18:16Z
author avatar
Top 5Real User

There is an annual license required for this solution. For a smaller organization, it could be expensive.

2021-07-16T13:58:52Z
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Top 5LeaderboardReal User

We are on an annual license for the solution. The solution could be cheaper overall.

2021-06-23T13:44:18Z
author avatar
Top 5Real User

Our licensing is annual. We have a Volume Licensing deal with them.

2021-06-02T15:46:36Z
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Top 5Reseller

Pricing can always be improved.

2021-06-02T15:23:18Z
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Top 10Real User

The solution can get quite expensive once you add everything that you need as an organization. You do need to pay for product features and add-ons.

2021-06-01T13:22:04Z
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Top 5LeaderboardReal User

We have a license that we pay on a monthly basis.

2021-06-01T12:40:58Z
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Top 20Real User

The licensing cost is reasonable.

2021-05-28T16:23:31Z
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Top 20Real User

Licensing is on a monthly basis.

2021-05-27T11:49:39Z
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Top 5LeaderboardMSP

We pay a yearly licensing fee to Microsoft. I cannot speak to the exact cost.

2021-05-15T10:52:28Z
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Top 20Real User

The pricing is average, however, every product is expensive. We'd like it to be less, of course. There aren't operational costs over and above the licensing, however, there are a few costs here and there that are extra - such as implementation costs and some special requirement costs.

2021-04-20T14:57:18Z
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Top 5Real User

I think that the price is fair. You can pay it quarterly, half-yearly, or yearly, depending on how many users you have and your turnover. I think we have been doing it every six months.

2021-04-19T16:21:59Z
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Top 5LeaderboardReal User

The licensing could be better. It's a bit costly. We pay the license on a yearly basis.

2021-04-19T15:33:55Z
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Top 5LeaderboardReal User

I have no issues with the pricing and licensing is on a yearly basis.

2021-04-19T15:00:28Z
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Top 20Real User

I am not aware of what we pay at this time.

2021-04-14T15:08:40Z
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Top 5LeaderboardReal User

It has a subscription-based model, so we need to procure as many licenses as required as part of an enterprise agreement. It is a little bit expensive. It is definitely a bit more expensive than other solutions that are on-premises. It is also expensive as compared to the cloud-based solutions from other companies. However, when we look at the ease of use of the product and the adoption by the users, its cost can definitely be considered as comparable to other products. The features that we get in this solution are not available in solutions from its competitors.

2021-03-31T10:48:26Z
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Top 20Real User

Its price is what you would expect today from a software-as-a-service offering. It is somewhere around $10 per user per month.

2021-03-30T22:16:38Z
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Top 5LeaderboardReal User

The license is billed on a yearly basis. I am not aware of the cost, but it is definitely not cheap.

2021-03-29T14:21:52Z
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Top 5Real User

We have an enterprise license, and we get some price off for that. Its price could be better for companies that are not using it massively.

2021-03-29T09:10:56Z
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Top 20Real User

Licensing is on a yearly basis. Its price could be better.

2021-03-25T18:53:43Z
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Top 20Real User

As a customer, I would like the licensing fees should be cheaper.

2021-03-19T18:06:24Z
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Top 5Real User

The cost of the subscription is fair.

2021-03-05T14:58:38Z
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Top 5Real User

Its cost is fine because I have a lot of devices in my account.

2021-03-04T16:06:21Z
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Top 10Real User

I have heard the solution is a little expensive and there is a licence needed.

2021-03-04T08:25:27Z
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Top 20Real User

I don't pay for the solution directly. Likely, my employer does. I don't deal with the pricing or licensing aspects of the solution.

2021-03-03T13:34:09Z
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Top 5Real User

It could be cheaper. Its licensing is on a yearly basis.

2021-03-02T13:26:05Z
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Top 5Real User

The solution could be cheaper and more reasonably priced. We pay for our licenses on a yearly basis.

2021-03-01T20:59:05Z
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Top 5LeaderboardReal User

It's pretty difficult to make a cost estimation, in cases where we need additional features. It might be out of the budget, and sometimes the extra price can surprise you. I think predictability in terms of costs. Overall it could be cheaper, as many times the additional features cost a lot and we are thinking twice about using them.

2021-03-01T18:12:55Z
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Top 20Real User

It's competitively priced compered to what you get.

2021-02-25T06:12:28Z
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Top 20Real User

We pay a licensing fee. I can't say if it is expensive or not as I've never looked at other products to compare services and pricing.

2021-02-22T23:27:40Z
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Top 20MSP

We pay a license fee in order to have this solution, however, that is handled by corporate. I don't know how many licenses we have on hand or how much we pay to Microsoft.

2021-02-22T21:25:12Z
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Top 5LeaderboardReal User

It is probably not cheap, but you can't really compare it with anything else.

2021-02-18T10:36:24Z
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Top 5LeaderboardReal User

There is a licensing cost, but considering the features that it's equipped with, it's not that expensive.

2021-02-17T14:13:55Z
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Top 20Real User

We pay for a corporation license.

2021-02-11T11:40:43Z
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Top 5LeaderboardReal User

There is a licensing fee that is quite expensive. However, the solution is useful and the price is equal to the value.

2021-02-10T13:35:39Z
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Top 5Real User

It is a fair price but sometimes the licensing can be quite complex. In that case you have to fly in a license expert, but I think for small businesses it's very cost efficient. It would be beneficial if was be a non-profit license model for healthcare organizations. In this case, they tend to just use a limited amount of functionality in the Microsoft 365 because of the pricing.

2021-01-24T09:04:00Z
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Top 5Real User

It's an expensive solution.

2021-01-13T16:15:24Z
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Top 5Real User

This is an expensive product because it is subscription-based, which is always more expensive than a perpetual license.

2021-01-08T12:10:38Z
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Top 5LeaderboardReal User

It is slightly expensive, but it doesn't have any hidden costs. You know what you're going to spend, and you get a decent ROI on it. It has subscription-based licensing. It helps you to figure out the amount of money that you would spend based on how many mailboxes you would require in a year, which makes it better as compared to a mail server for which you need to consider the licensing cost and the maintenance cost.

2021-01-04T11:49:48Z
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Top 20Real User

We pay regular licensing fees to continue using Microsoft 365 Business.

2020-12-17T12:10:41Z
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Top 5Real User

It is expensive, and its price can be better.

2020-12-04T18:07:52Z
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Top 5Real User

They are always a bit pricey. They should reduce their prices or make it free because we already have other solutions, like Google Suite, which are cheaper or free.

2020-11-24T20:30:20Z
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Top 20Real User

Microsoft 365 Business will be good to have if you have a large organization where you have more than 3000 employees. Other cheaper solutions, like Gmail, are easily available in the market.

2020-08-23T08:17:32Z
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Top 10Real User

The price just keeps going up and it never comes down, but the service that you receive with the support is worth it. It works out to be $12.50 per user per month. For us, it will cost approximately $50.00 for four users per month. This doesn't include the cost for other licensing on other app subscriptions.

2020-08-20T07:50:17Z
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Top 10Real User

The pricing for the product is a bit of a tricky question. In terms of the total cost of ownership, I can say that it is expensive. It is a fair price, but in our country or another country with economies similar to Mozambique, the pricing structure may be a little high and prohibitive. The first issue is the volatility of the exchange rate because our currency, the Metical, is very volatile related to the dollar. The problem here is the customer has an agreement and when he realized that he wants to add some other applications or services or something else, he has the expectation of price based on what he signed on the first agreement. But when he sees the new price, it could become a lot higher than expected because of the exchange rate. It would be nice if somehow Microsoft had some flexibility with the initial agreement so that pricing would not fluctuate dramatically because of the exchange rate. Another thing that factors into the pricing is that the Internet connection and Internet bandwidth is still very expensive here in Mozambique. So it is not always an easy decision to make the migration to Office 365 due to these two variables.

2020-08-19T07:57:23Z
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Top 20Real User

The cost the impact is low for us due to the fact that we now pay annually instead of having the same license. We've saved a bit of money, switching over to Microsoft. I'm not sure of the exact pricing, as my colleague handled the payments. However, I do know the licensing process is a bit complex and could be simplified.

2020-08-11T06:17:35Z
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Top 20Real User

For the standard plan, the cost is USD $12.50 per month, committed annually. There are often discounts offered versus month to month.

2020-07-23T07:58:00Z
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Top 10Real User

We do monthly billing, however, I'm not sure what the exact costs are. We may pay around $1,000/month. We started using the Microsoft Teams and we've started doing the conference call feature, so that's another $4 an account and we have a few accounts using that right now.

2020-07-13T06:55:55Z
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Top 20Real User

Compared to buying a license, it is much cheaper and a good buy.

2019-10-27T06:19:00Z
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Top 10Real User

We are Microsoft partners so it doesn't cost us anything.

2019-10-23T05:52:00Z
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Top 20Real User

The solution is quite expensive and gets more expensive if you have to scale.

2019-10-22T04:42:00Z
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Top 5LeaderboardReal User

After the last update that was made, you are not obliged to take the same license for all of your users. For example, if you go for E1 it is $12 USD per month for every person. Now you can select different licenses, for example, if somebody doesn't need all of the features, it would cost $8 USD per month and if they didn't need the email application then it would cost $6 USD per month.

2019-10-22T04:42:00Z
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Real User

The cost benefit is well worth it. Support is effective.

2019-02-21T12:40:00Z
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Real User

It is a reasonable and acceptable value for the utility and functions that it incorporates.

2018-09-04T00:28:00Z
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